When you've got something to mail, the post office is here to get that done for you. Easy, right?…read moreWhat else would you like to know about this particular outlet of the United States Postal Service? They do not have an automated vending kiosk in the lobby. They have a small parking lot. They only have two desks and no good space to queue. They do have post office boxes. Lots of them. They do have a drive through drop with the mailbox on the correct side for drivers. The clerk who helped me was pleasant. Hooray for a $24 overnight envelope to New Hampshire. It's not like I could fly there and hand-deliver it for that much. [Review 9961 overall, 1541 of 2018.]

This new location is amazing! Parking.Amazing…read more Staff.Amazing. NO lines. It's where the old Talbots was! You won't be sorry!

Folks here are always so kind and helpful. Shoutout to Roberto for going above & beyond!read more

We have resolved our issue. Thank you David for your help and resolution. I want to go on and say…read morewe have frequented The Postal Route for numerous services. The gift shop, shredding, package mailing and lately the addition of the wonderful coffee shop.

I am very pleased with the service, and personally think the staff are great! Really don't…read moreunderstand the negative comments ; perhaps others with positive perceptions could take the time to post their comments !! Tim Weibel

The staff at this post office are very helpful and so pleasant. I have a PO Box at the location and…read moremail there often. Only issue is the need of a bigger parking lot Spaces are often full.

If there's a choice of 10 stars, I've no reservations to give to his USPS location…read more Their staff are so friendly, helpful & polite that even sometimes, there's a line to wait. Their entrance is open that no limit of customers lining up. No lunch break close. Normal working hours easy to follow. After not even a wait, they kept telling us sorry for us to wait. They were working fast. Especially a lady Anna, of course I remember her as she has my same name. She is super friendly and always wears a sweet smile. How can customers get mad for waiting. Even I have to drive miles to get here, whenever I can afford my time, I rather come here for their service. That may be the reason, they are so busy. Good job! Thanks for their service.

I don't like going to UPSP because there isn't a convenient location near my house. This is the…read moreclosest and it's still far (about a 15 minute drive). I guess thats considered "close" living in Charlotte. I came here to return a Shein order. My package was for "scan and drop off" but I didn't have it sealed and needed to buy tape. The Post offices I've been to usually sells tape and various other packaging items inside but this location did not. The mail lady was kind enough to staple my package shut and applied the shipping label over the staples to seal it off more.

I've always had good luck going to this post office and dropping off packages to mail…read more Occasionally there would be a line, but everyone was waiting patiently and the staffers seemed friendly. This location is not a stand-alone post office building, but one that is at the end of a business strip. There is plenty of parking and is very easy to get in and out. The majority of the location is PO Boxes, but very rarely have I seen the line extend out past the glass doors of the area that they lock up at night. There is no package drop off for late night (past 5pm) that I've seen, but if you have a prepaid label and package, it's very simple to "skip" the line and place the package on the far right counter (if you are facing the Postal workers).

Came here at 8:30am since the business hours say they open at 8am...the doors are locked?? Change…read morethe hours if you're not gonna open when you say you are.

Quick and super easy, I stopped in today to ship an international package. The clerk was patient,…read moreefficient and friendly. "Ki-Ki" helped me find the right envelope, fill it out properly for the United Kingdom, and provide the total amount for shipping. She was excellent. This post office has an automated vending machine for weighing and shipping stuff, accepting cards to pay for stamps. That's awesome. There does not seem to have a drive up lane for dropping off stuff into a mailbox. The parking lot here is a little nuts, so that would be helpful. [Review 15050 overall, 552 of 2021, round number 2900 in North Carolina.]

Unfortunately these guys have hardly nothing to work with government has taken away their money and…read moreit's just a hot mess right now. The employees are great they want to work. We need to privatize the post office cause the government completely destroyed it. Too much politics not enough on time deliveries.

After Bank of America couldn't notarize our form for us, we walked across the parking lot to UPS…read more They can attach a notary page if there's no spot for the form to be notarized which is what we needed. It costs $5 per form you need notarized which seems crazy for something that took less than a minute, but we had no where else to get it done for free. It was a quick in and out for us. They were friendly. No major complaints.

Ok, watch this place. They always say, just drop your stuff and we will take care f it.Well I got…read morecharged back 40.00 for something I dropped off and never got back to Amazon.when I asked them about it, they where really rude.Make sure you get a receipt so they don't keep your returns

Let me tell you something, the staff at this post office are absolutely wonderful. I had to send…read moresome family out of town Christmas gifts a day before Christmas, and just got a call from them today so excited that they received their package :). I honestly thought that it would get there on Monday. This office made me feel much better after feeling kinda bad that I did last min gift sending. I had to get on here and write a good review, because they worked very hard and over time to do their best with getting packages out on time. Thank you guys for working so hard like you do, you all are very appreciated :).

"Outstanding customer service! I needed help with a package and Janelle resolved it in minutes. She…read morewas prompt, professional, and incredibly helpful as always. I couldn't be happier with the experience. Always great to see her.

Young lady who helped me at the counter was extremely patient,helpful and kind With a technology…read morechallenged older person. She was incredible

The customer service here is terrible; the person behind the counter is rude. Apparently if you…read moredon't fit a certain demographic you're supposed to scan your own packages.

In the span of an hour I had a zero star experience and a five star experience. This is why I only…read moregave three stars. The 50ish, shaven head white gentleman (I didn't catch his name) was quite rude. He was impatient and embodied everything one thinks of when one considers bad government employees - lazy, purposely rude, and he influenced one of the other employees to NOT help me after I waited in line at his behest. He was the zero star experience. Nashonda Hoyles was EXTREMELY helpful when I returned less than an hour later. She was courteous and professional. She assisted me with what I needed in such a quick fashion, it made me ask her why the white guy couldn't have done the same - she did explain that at the time, he didn't have access to the necessary equipment. This explained his initial rejection; however, it did not explain why he deterred the other employee from helping me when she had access to the requisite equipment after waiting in line, per his instructions. USPS, hire more people like Nashonda Hoyles, and less people like the bald white guy (for the record, I'm a bald white guy, not trying to be mean or anything).

So so so disappointed! I've been going to this facility…read moreregularly for six years. Many have been bad, some good but today was an absolute disaster. I walked in at 3p, there were 9 people in front of me. I left at 340p, so 40 minutes in line, it was torture. All the talk about privatizing. Please someone make it happen. There is no regard, not one iota of concern for the wait time of customers. There was one person working, only one, there was a line out the door by the time I left. Why not at least have someone go thru the line and answer basic questions. There was one lady who didn't fill out the mail label. Instead of 'from' label part being completed first, she did the 'To' part first. An easy mistake to make. One guy was sending an overnight letter, he could not fill out the form correctly. English was not his primary language. One lady had a problem with her P.O.Box key. All the above would have reduced the wait time. The problem is NO ONE cares. They are a virtual monopoly. The ONLY way, I've found to get in and out quickly is to go early in the morning before the line starts. Unfortunately, that's not always possible.