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US Post Office

3.0 (1 review)
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12 years ago

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Fort Mill Post Office - USPS, Fort Mill

Fort Mill Post Office

(54 reviews)

So so so disappointed! I've been going to this facility…read moreregularly for six years. Many have been bad, some good but today was an absolute disaster. I walked in at 3p, there were 9 people in front of me. I left at 340p, so 40 minutes in line, it was torture. All the talk about privatizing. Please someone make it happen. There is no regard, not one iota of concern for the wait time of customers. There was one person working, only one, there was a line out the door by the time I left. Why not at least have someone go thru the line and answer basic questions. There was one lady who didn't fill out the mail label. Instead of 'from' label part being completed first, she did the 'To' part first. An easy mistake to make. One guy was sending an overnight letter, he could not fill out the form correctly. English was not his primary language. One lady had a problem with her P.O.Box key. All the above would have reduced the wait time. The problem is NO ONE cares. They are a virtual monopoly. The ONLY way, I've found to get in and out quickly is to go early in the morning before the line starts. Unfortunately, that's not always possible.

Vivian was friendly and engaging when I went in today for a COA. She was also friendly to a Karen…read moreon line in front of me who was feeling impatient and acting like a brat, intentionally dropping her box and keys on the floor for attention. being an employee of the USPS must be really tough these days, she doesn't show it. Yay, Vivian!

USPS

USPS

(11 reviews)

The rating will not matter because this Post Office permanently closed sometime this summer. They…read moredon't even have chains or signs so you drive miles, get out of your car, and when you get to the door you see a notebook sized paper sign saying they have closed snd to go to Colony location. That is far! What were they thinking! This was my favorite location and now I have to go to the dreaded Ballantyne location. Really poor decision to close this location.

KELLEY Remarkable…read moreservice by this woman, during this review I'm highlighting her. After a long morning in the DMV with my 75year old grandmother, we had to make a trip to the post office. After gathering everything she needed, updating all her identification, our last stop was to get a passport for her trip. She was tired from all the commotion from the morning, and when we arrived at the Providence Post Office, we were told my grandmother needed an appointment. That was an error I missed but asked if there was any way they could assist her and we would wait however long. She was already on her way, and I knew it would be too much for her to drive to university or try to come another day. When my grandmother arrived, she was a nervous wreck because she got lost, and it frustrates her as it would anyone. Ms. Kelley welcomed us into the passport area without an appointment, and gracefully helped us. She used a very calming voice to help ease my grandmother. I stayed out of the way so that she wouldn't get confused and allowed Kelley to direct her with what she needed. After about 20 minutes, we were done. Kelley took her time, and she was not frustrated, she didn't show any anger, and smiled the entire time, and reassured my granny that everything would be ok and there was nothing for her to be nervous about. It was such a blessing to witness because at my grandmother's age so many people, unfortunately, forget how to treat elders. But this woman was OUTSTANDING, and I want it to be known that she's a phenomenal worker and and needs to be recognized amongst her peers. Thank you KELLEY

US Post Office - postoffices - Updated May 2026

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