My package was misplaced by the mail carrier Saturday 3/14/2026 when it said delivered I was highly…read moreupset about this , so I had to wait until they reopend Monday morning so i Arrived there first thing and spoke with a guy so he told me me to call back until he could find out , but later on that during the day I called and this gentleman name Michael Murphy assisted me very well after I told him what happened I think he may have been a supervisor or something , he took my number and said that he would call me back after we hung up, sure enough within 3 minutes he called me back , he told me that he would personally come to my apartment complex to the mail room to locate my missing package and he did he was there in about 20 minutes, and he opened up all the security mail boxes and there it was my package, the package was put in someone else's mailbox, what a nice gentleman he was and that was outstanding customer service, I want to say thanks again to Michael Murphy

A quick stop at this post office to drop off some bills. The parking lot has two entrances and two…read moreexits. There are mailbox drops at the exits for each of them, which I found to be most convenient. There is lots of parking available. I did not need to go inside today. [Review 14615 overall, 115 of 2021, number 765 in South Carolina.]

We're a little off the beaten track here so I was surprised to spot a full service post office. The…read morecounters are closed on Sundays of course but the lobby was open. There are boxes for rent, slots for dropping off mail and counters for writing your addresses and sticking stamps on envelopes. This location does not have a self-service kiosk. The parking lot is tidy with TWO lanes for dropping off mail at the box so that you don't have to exit your vehicle. [Review 16529 overall - 858 in South Carolina - 38 of 2022.]

Vivian was friendly and engaging when I went in today for a COA. She was also friendly to a Karen…read moreon line in front of me who was feeling impatient and acting like a brat, intentionally dropping her box and keys on the floor for attention. being an employee of the USPS must be really tough these days, she doesn't show it. Yay, Vivian!

Trash trash trash. I've had a P.O. Box for over 40yrs, in the US and abroad , military. This…read morelocation is the absolute worst. Customer service, delivery, care of packages, attitude, it's ridiculous. it has been almost 2yrs. They've displayed horrible service from the first week. There's also a thief or 2 in their midst. Be careful what type of items you ship/recieve through this location. Arrival is sketchy. Also pay attention to the condition of your package. Does it smell, has it been opened and resealed missing items, or just not received, etc. Absolutely ridiculous.

At the corner of Caldwell Street and East Main Street in downtown Rock Hill, this building is hard…read moreto miss. As is the historic marker located in front. On the one side, it reads "This building was described as "handsome in every respect" when it opened in 1932. It replaced a 1906 post office and housed a new district court and federal offices. It served as a post office until 1986 and provided offices and headquarters for several U.S. Congressmen, including Thomas S. Gettys 1965-75. Listed in the National Register of Historic Places in 1988, it was renamed in honor of Gettys in 1997." On the other side, "This six-story structure was Rock Hill's first high-rise office building. Built in 1924-25, it opened in 1926 with Citizens Bank & Trust on the 1st floor. The bank closed in 1927. Rock Hill National Bank opened on the 1st floor in 1941 and remained here until 1976. WRHI Radio, one of S.C.'s earliest stations, signed-on with studios on the 2nd floor in 1944 and broadcast from here until 1977. Civil defense used an observation deck on the roof during World War II. [Erected by the Culture & Heritage Museums of York County and the City of Rick Hill, 2007." The building is no longer a post office but it remains as a solid and imposing structure in Rock Hill's skyline. [Review 13032 overall, 349 of 2020.]

Folks here are always so kind and helpful. Shoutout to Roberto for going above & beyond!read more

We have resolved our issue. Thank you David for your help and resolution. I want to go on and say…read morewe have frequented The Postal Route for numerous services. The gift shop, shredding, package mailing and lately the addition of the wonderful coffee shop.

This location has an amazing staff! Maria keeps it moving…read moreand organized and greets everyone as they enter the door. Maria and Tyrone are always friendly and helpful!!

Today was my second experience at this store. Back in May, I went here to use their 'shipstix'…read moreservice to send golf clubs to Manchester, NH. It was a good experience, a few bumps but nothing major. Today, I needed to get some art prints enlarged so they would be suitable for framing. I was immediately greeted by a gentleman named Tyrone who introduced himself as the Manager and indicated his colleague Maria as new and was in training. I said that's fine and waited patiently for about 15 minutes while the two people in the store were being assisted. After about 20 minutes a lady with her hair wrapped up in a colored piece of cloth walked in and put her box down on the counter while she talked on the phone. Then she started talking to the Manager. I looked right at her and said 'excuse me, there are others that are waiting in line'. She got mouthy and said something like well you can just leave and go to another store. I said to her 'There are rude people who always think their time is more valuable than everyone else' and I walked out. The Manager came out to my vehicle and apologized and I told him I had to run another errand and I would be back. I returned in about 45 minute and the problem was gone and I proceeded to have Tyrone assist me. He as knowledgable, professional and helpful. He apologized for the rudeness of the customer. I told him, he didn't need to do that but I appreciated him for coming out to my vehicle to speak to me. I told him, I have encountered rude people many times before and most of the time I let it go but my New Years resolution is to 'call out rudeness' Name it as such and indicated it's not acceptable behavior, I don't care who you are or where you come from. Believe me people, if you allow rudeness and unacceptable behavior to continue common courtesy and civility will disappear. Thanks Tyrone, you turned what started out as a bad experience to a five star review.

If you want to go somewhere where the people who are supposed to help you are just plain RUDE and…read moreevidently don't care if they get your business or not, this is the place for you!!! Due to the fact that our family owns two small businesses, I try to shop at small businesses myself when I can. It won't happen at this place again! Next time, I will make the decision to "go wait in the line at the post office" as the man at the store suggested to me earlier today.

Quick service and knowledgable staff. It's wonderful to support a small local business. Many…read moremailing options available and theres even a cute dog that greets you hello!

Tanisha is awesome! Great personality and efficient. She knows what she's doing to keep customers…read moreflowing in and out.

I'm very sorry that I have to leave this poor review but I believe it's worthy of communicating to…read moreothers. We paid for a "1 day delivery" on a couple documents that needed to get to Nashville. We paid approx $100 for this service and was told very clearly by the store employee that "If this does not get there in 24 hours that you will get a full refund". Of course, the package did not get there on Saturday, UPS closed on Sunday, nothing Monday with them finally showing up on Tuesday. I contacted this store for my "full refund" and was told that they would process it immediately. What showed up was about $75 as they indicated I would still be charged a "fuel surcharge" of approx $25. I contacted Remji (sp?), store manager, and was then told that this was a "UPS decision" and "I am not UPS - I am an UPS Store". I found that to be a disappointing response - especially from the manager. He further explained in a long drawn out response that he had no control over this. I tried to tell him that HIS employee promised us a "full refund" so that I felt he WAS indeed responsible as that employee obviously needed some additional training so as to not make commitments like this to customers. He disagreed. I'm just moving on..but wanted to just make you aware of what i consider to be a manager NOT taking responsibility to do the right thing for a customer. Last thing - I later found out that FED EX has MUCH better logistics to handle 1 day deliveries (especially for Saturday deliveries) so I will be headed there for all my future shipment needs. I hope you have a great day!

This new location is amazing! Parking.Amazing…read more Staff.Amazing. NO lines. It's where the old Talbots was! You won't be sorry!

This post office at 206 College St. no longer exists. It is an empty lot being prepared for future…read moreconstruction (not including a post office).