Thanks to Rosa M. for taking great care of us at our scheduled passport appointment. She was…read morefriendly and efficient, getting it done quickly. As usual, it's expected for USPS processes to be slow, but this post office wasn't busy and our appointment ran on time and very quickly. I appreciate the service and will frequent this USPS location more often, now knowing how quick they are!

I have had to call multiple times about mail not being picked up from my place of business. The…read morepostman for my location seems to only stop by when there is mail coming in versus daily to see about mail needing to go out. This has now been an ongoing issue for about a year and is very frustrating.

Great service to send our packages. Packages always make it to our destination without problems.read more

I've just recently gotten hooked on Amazon. I'm a little bit behind the crowd. So far I've had very…read moregood luck with everything I've ordered but I recently got something that wasn't what I was expecting and I needed to return it. They mentioned taking it to a UPS Store and showing them the Code I received from Amazon. I happened to see this UPS store when I pulled into the parking lot to look up a location of a restaurant so I decided to go ahead and take it in there. I had just put the box in my car this morning so I might as well get rid of it. If it hadn't been for the long line it would have been a perfect experience. They did keep it moving pretty fast for a while but then they hit a couple of customers that took a little longer so there was quite a wait. Once I got to the counter the clerks were really friendly and my transaction only took a couple of minutes. I can recommend this place but be prepared for a possible wait if they get hit by a large group of people at once.

Even though it is a very busy place the employees work fast and efficiently to get you out. The…read moreplace is very clean and tidy. And all the employees are very knowledgeable and if they don't know they will ask someone.

Amanda helped me in the front w all my needs!!! She was very nice and helped me w all the questions…read moreI asked !!! Good employee! She deserves a raise

This is a cute little local post office but the emphasis is on the word little. I came to it…read morebecause it appeared to be the closest one to where I was and I needed to weigh a package and print out postage for it. Unfortunately this location did not have either a scale or a self-serve machine so I was unable to do it. I just drove back over to the Ross Street post office that I have been to before. They are a much larger post office and have both scale and the self-serve machine so I was able to weigh my package, print out a label for it and send it on its way.

I went back and asked for a supervisor to talk about them blocking anyone from sending media mail…read more These are children's books that I was trying to send. And they told me there is never a supervisor there and we're very rude to me because I was asking for a supervisor. So it's pretty much a group of really rude ladies who are never supervised and are making up their own rules for the post office and that's how they get away with it. I will go to the main office and file a complaint.

I shipped two packages from this location 2/9. On 2/11 one of the packages was received. They…read morewere both going to dfw area. I checked on the one not delivered and it showed there was an issue with the address. The address was correct. I called ups 800# 3 times and was told I need to contact the store I sent my packages from. I went to the store on 2/16 and was told by the clerk there is nothing he can do, and he didn't know what to tell me. I asked for a manager and was told one wasn't scheduled- that there was nothing the clerk could do for me. I did leave my phone number with the clerk. I called the same store this morning and the same clerk told me there isn't a manger on the schedule today and he doesn't know when one will be in. I can't seem to get any help from this store.

Drop off is usually perfectly easy, rates for heavy items are almost always reasonable. My one…read moresuggestion for all UPS stores is to have doors that open inward. It just makes it so much easier when customers have big, heavy packages to mail.

After having lunch at Pei Wei, I needed a 98 page double-sided document printed and bound. Justin,…read morethe employee was a pleasure to work with and answered my questions. He not only explained the different weight of the paper but also suggested what would be great for what I desired to achieve. The binding options are limited at this location but the one I wanted was available. After picking out the weight of the paper, the type of binding, the plastic front and back cover it took about 30 minutes to complete. My boyfriend and I went to World Market to do some browsing; to our surprise, our order at FedEx was completed just as we were checking out. PROS - service was quick & efficient - friendly staff - offer discounts when available - store organized CONS - price - limited parking - limited business hours I would recommend coming here if you didn't want to drive to Olsen and wait for them.

Sometimes this location is open during their business hours, and sometimes the door is locked…read more There have been 3 occasions when I've tried to go in during business hours and the "open" sign is illuminated, but the door is locked. This has been on Fridays and Saturdays, and not during lunch hours. Today it was locked at 2pm when the business hours say 10am-6pm, and the "open" light was on. I'd recommend just finding a different location rather than hoping you catch this one when the door is unlocked.

WARNING! Do not use this service! I left a few items and some meds in my Hotel room. The service…read moredesk gave me this number of Mail Room and More to call and have the items shipped.After the items were picked up they gave me two estimates. One was USPS for $43. for 5-7 day ground delivery, and the other was $63 for FED X Ground. I mentioned that I had a package delivered overnight next morning delivery for $44. Gary said it was because of the meds and the hotel tax that they had to pay (WHAT?) I asked does that include all of your fees and he said yes. I told him to go ahead and ship it USPS. A week later I checked my bank account ant was charged $63. instead of $43. I called to find out why I was charged more and to check the status of the package. He said that the floods in Huston, the USPS was backed up. When I "tried" to explain to him about the over charges that were not agreed upon, he said that he never gave me a quote of $43 and that I was the one that mentioned having a package shipped for $44. I told him I wanted a receipt, he said again that it was because of the Hotel tax they had to pay and the fees USPS charged to handle the meds. After that he became belligerent and was speaking over me I could not get a word in. I had to finally hang up. I waited two more weeks for the package to show up. I took it back to the post office and spoke to the Post Master General. He said that the cost they would have charged was $12.62, and that they did not have a fee for shipping meds, because shipping drugs through the mail is illegal except for Pharmacy's and Hospitals. The PM said the label was not their label and was printed out on his printer. The date on the label was printed out was 1 week after Gary said it was mailed. The return address came from the Amarillo Motel. When I opened up the box it smelled of stale cigarette smoke. And to top it off, I never got a receipt of the transaction. The phone number on the web is disconnected, but the # that the hotel has is the # to get ahold of them. LESSON LEARNED! Do not ever leave anything in your room. A caution the hotels in the area, Be aware of who you recommend handling the affairs of your guest.