WARNING! Do not use this service! I left a few items and some meds in my Hotel room. The service desk gave me this number of Mail Room and More to call and have the items shipped.After the items were picked up they gave me two estimates. One was USPS for $43. for 5-7 day ground delivery, and the other was $63 for FED X Ground. I mentioned that I had a package delivered overnight next morning delivery for $44. Gary said it was because of the meds and the hotel tax that they had to pay (WHAT?) I asked does that include all of your fees and he said yes. I told him to go ahead and ship it USPS. A week later I checked my bank account ant was charged $63. instead of $43. I called to find out why I was charged more and to check the status of the package. He said that the floods in Huston, the USPS was backed up. When I "tried" to explain to him about the over charges that were not agreed upon, he said that he never gave me a quote of $43 and that I was the one that mentioned having a package shipped for $44. I told him I wanted a receipt, he said again that it was because of the Hotel tax they had to pay and the fees USPS charged to handle the meds. After that he became belligerent and was speaking over me I could not get a word in. I had to finally hang up. I waited two more weeks for the package to show up. I took it back to the post office and spoke to the Post Master General. He said that the cost they would have charged was $12.62, and that they did not have a fee for shipping meds, because shipping drugs through the mail is illegal except for Pharmacy's and Hospitals. The PM said the label was not their label and was printed out on his printer. The date on the label was printed out was 1 week after Gary said it was mailed. The return address came from the Amarillo Motel. When I opened up the box it smelled of stale cigarette smoke. And to top it off, I never got a receipt of the transaction. The phone number on the web is disconnected, but the # that the hotel has is the # to get ahold of them. LESSON LEARNED! Do not ever leave anything in your room. A caution the hotels in the area, Be aware of who you recommend handling the affairs of your guest. read more