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Amarillo Civic Center

5.0 (5 reviews)

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Civic Center

Just passing through and this appears to be a big civic center for a small town. Very convenient that Embassy Suites is literally across the street

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2 years ago

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5 months ago

Had a good time at the card show, I'm sure other events are cool as well. Easy parking too

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3 years ago

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3 years ago

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13 years ago

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Courtyard by Marriott Amarillo Downtown

Courtyard by Marriott Amarillo Downtown

3.6(85 reviews)
0.4 mi
•$$

We make a point of stopping at this hotel every year on our trip from Houston to Colorado. It's…read moreclean, well located, and has a pleasant bar/cafe. David gave us a warm and friendly welcome at check-in. As our reserved room wasn't ready, he upgraded us to a suite. We only discovered the upgrade upon entering the room, which was a lovely surprise. Also, bonus points to this Courtyard--fresh cookies in the lobby were a lovely touch!

Don't normally write bad reviews unless it's an absolute horrible experience, so here we go…read more First: Checkin took 30 min, the clerk seemed confused. Said my room type was oversold and asked if I could be flexible to change, so I agreed. Second: was on the 8th floor, and only 1 of 3 elevators worked. Needless to say that wait was forever, every day. Third: On my third night, the only working elevator was in "test" mode, according to the manager and was off limits, with no answer of when testing would be completed. So I walked 8 flights of stairs.....got my steps in! Fourth: received my bill via email on the morning I checked out, when I was already at my office and was overcharged by $300, due to the room type change. That was not explained to me when the room type was changed at check-in. And what is more odd as the fact that the room type was a downgrade, and I was still charged more! Fifth: I tried calling the hotel to work out. The wrong charges in the hotel. Phone line was busy, just received a busy signal. So I had to go back to the hotel in person to dispute the charges. Sixth: the hotel manager listen to my explanation and honored my original charge, which was the right thing to do. After I went ahead and told her the other issues of the hotel, she said she would just get those fixed and never apologized. The entire time I was here with all of the challenges not one staff member actually said "I'm sorry". I will never stay here and I would never recommend anyone to stay here. It's not harsh for me to say that this place operates like a joke.

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Courtyard by Marriott Amarillo Downtown
Courtyard by Marriott Amarillo Downtown
Courtyard by Marriott Amarillo Downtown

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Amarillo Civic Center - civiccenter - Updated July 2026

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