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USO Honolulu

4.2 (46 reviews)
InexpensiveAirport Lounges
Closed • 8:00 am - 8:00 pm

USO Honolulu Photos

USO HONOLULU ATMOSPHERE

What's the vibe?
Casual
Quiet
Good for groups
Dogs allowed

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a table with a lot of badges on it
Dan O.

USO-HNL is located on the ground floor between Baggage claims G & H, near the escalator leading from the ground to Lobbies 5 & 6. Normally its not a must-go stop when I fly on my preferred carrier. But I sometimes have to fly another carrier. It definitely came in handy when I got my check in time mixed up and got to the airport 6 hours prior! They offer a complete list of basic amenities: media room; counter & bar tables; recharging stations; internet terminals & printers; showers; a canteen with snacks, beverages, or meals; and information services. Used to use the USO often when I started out in the military and during deployments, a nice alternative in airports! Definitely keep it in mind for future trips! Repeat and recommend!

You got to be kidding me!
Ronald K.

No mind you I've been serving in The NAVY close to 30 years, been to ALOT of USO ACROSS THE WORLD. This one at the Airport is possibly the worst every time I come here. Staff is not trained on customer service, I was asked if I had headphones for my phone, I was like is there headphones for the main TV BLASTING? The food here has gone down hill. They have cleaned this place up a little. I feel like I am being monitored in here. This is not a relaxed feeling being in here. USO FOR MILITARY should be as compatible as United Airlines lounges or premier lounges. Change the name on the shirts here to (Warden) instead of volunteer

Coffee, Cookies and more
Cam G.

Love this USO! So cozy and the volunteers are always welcoming and helpful! They had chili the evening we were there that was AWESOME!! Next, this is the USO so everyone please support! Even if you just stop by to check in and grab a snack or a quick clean bathroom break while at the airport, I definitely recommend supporting any and all USO!

Victoria A.

What is USO Hawaii? It's an acronym for United Service Organization and basically it provides morale, welfare and recreation for U.S. military troops and their family. Up until today I didn't know that Hawaii had one. Where is this USO Center? It's located at the Honolulu International Airport. Best way to get there is to drive up the Departure Ramp and find parking either on the second or fourth floor of the parking garage (nearest the sky bridge). Walk across the sky bridge and no matter what floor you're on - press 1 to the baggage claim area. USO Hawaii is located between Baggage claim E and F by the elevators and indirectly below the Starbucks on the second floor. Like all the other reviews indicate there are amenities and services that make the weary U.S. military traveler (and their dependents & family) feel more comfortable during their temporary stay at the airport. This is especially helpful when their time at the airport is lengthy. My son was dropped off at the airport roughly around 1:00 pm and was expected to stay (and not leave) the airport until his flight departs at 8:00 pm. That's a long time to be at any airport but somehow that is the process for military recruits preparing to depart for Basic Military Training. Thank goodness for the USO!! I was able to comfortably visit with him at the USO before he deployed for training. I could tell that just by having someplace comfortable and relaxing put my son (and myself) at ease before the rigors of basic training. There are recliners, snacks, clean bathrooms and computers as well as a outlets to charge your electronic devices.

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Ask the Community - USO Honolulu

Is it possible for Japanese people to use the shower?If it is available and a fee is required, please let me know the price.?

The USO is exclusively for US military members and their dependents.

Is it after or before TSA for those who are waiting for a flight?

Aloha! The USO is outside of TSA, on the ground floor of Terminal 2 in baggage claim.

Does the USO HNL have showers? If so are amenities included (towels, shampoo, soap, conditioner)? Thanks!

The USO Honolulu does have a shower and all toiletries and towels available.

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Review Highlights - USO Honolulu

“USO Hawaii is located between Baggage claim E and F by the elevators and indirectly below the Starbucks on the second floor.”

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The Plumeria Lounge - Clean lounge

The Plumeria Lounge

3.1(306 reviews)
0.3 mi
•$$

Decided to grab a day pass for the Plumeria lounge as I had a few hours before my flight, and it…read morewas peaceful and queit with plenty of food, snacks, and drinks (including alcohol). I was surprised by how much space there was and how few people were occupying the space. I had some coffee, some sausage and chicken gumbo, some chips, and a canned Heineken while doing some work on my laptop. Such a great pre-flight experience. Highly recommend if you have some extra time before your flight and want to spend it comfortably.

The Plumeria lounge is great... IF you've never been to any other airport lounge before in your…read morelife. It's ok for what it is and better than sitting in a crowded terminal with no free food at all. And ok for being in a dingy airport in Honolulu. However, compared to other airport lounges across the world... this is a joke. Food selection is very limited to small pupus and amenities are also limited. So, if you are expecting a full buffet, lounge chairs, sleep pods, full bar, and showers... you will be very disappointed because there is absolutely none of that. Also, the lounge itself is rather small. There is often a wait just to enter and with limited bench seating outside the lounge, there are sometimes a bunch of people standing around. The staff... they are nice, just not the friendliest compared to other major airline staff. For a local airline in HAWAII, I would think the "Aloha" standard would be on point.

Photos
The Plumeria Lounge - Pork sliders in Poi rolls with a Maui beer to enjoy in the Plumeria Lounge

Pork sliders in Poi rolls with a Maui beer to enjoy in the Plumeria Lounge

The Plumeria Lounge - Plumeria Lounge seating

Plumeria Lounge seating

The Plumeria Lounge - Been a hot minute since I've been in here.

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Been a hot minute since I've been in here.

ANA Lounge - Glass walled children's' play area at the back of the lounge near the restrooms.

ANA Lounge

4.7(14 reviews)
0.3 mi

I've watched a handful of YouTube vloggers showcasing HNL's ANA Lounge. This exclusive lounge was…read morebuilt above Gate C4 in Terminal 2 of Daniel K. Inouye International Airport. There is a separate jet bridge that connects passengers while boarding the upper cabin of ANA's Airbus 380 Aircraft. There is a regular lounge and a Suite lounge both sharing one same entrance. Me and my other half booked premium economy and was first to get to the regular lounge as my cousin and his other half were both booked in business class having access to the suite lounge as well. The regular lounge had a semi-full bar, a full spread of buffet selection, an udon bar, as well as non-alcoholic beverages with a premium coffee maker serving illy brand coffee. This lounge is spacious, seating area is extensive, especially considering that HNL isn't a very large airport. There are mainly three different types of seating; comfy lounge chairs and sofas with coffee tables line the large floor-to-ceiling windows, providing a spectacular views of the tarmac and runway. If you are going to Tokyo Narita on the A380, you'll see the HONU aircraft just outside the window. Many passengers were airplane spotting as the first Honu was taxiing out and taking off. Long benches with communal tables are another seating that also serves as a workstation. The dining space also has AC power as well as USB outlets. There is also restaurant style with round cocktail tables, rectangular dining tables making it a very nice space to enjoy snacks, cocktails, or full meal before the flight. Food servers and ground staff agents are professional, and friendly. The entire lounge is kept sparking clean including the restrooms located just past the children's play area. Table and counters were constantly wiped down, the air conditioning temperature and ambiance is truly a Hawaiian/Japanese environment.

Let's just say the lounge was designed with travelers in mind. Very spacious, bright, clean, and…read morecomfortable. Plenty of seats! No worries of going over capacity ever. We lucked out with seats right in front of where the Honu was parked! I love the convenience of the lounge being right above the departure gates in Terminal 2. (If you flew on Hawaiian Airlines but departing from Terminal 2, you'd have to trek to Terminal 1.) There's a variety of every course: rice, chicken curry, udon, sandwiches, açaí bowl, musubi, drinks, alcohol. Lots of stalls in the clean bathroom, by the kids play area. Im willing to pay for ANA premium economy for lounge access for the convenience and comfort of a long-ish journey! 4.5 stars

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ANA Lounge
ANA Lounge - 8:30am until last ANA flight departs. Star Alliance Gold, Star Alliance Business and First on international flights have access.

8:30am until last ANA flight departs. Star Alliance Gold, Star Alliance Business and First on international flights have access.

ANA Lounge - Magnificent woodwork

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Magnificent woodwork

Hawaiian Airlines Premier Club Lounge - Very Spacious...

Hawaiian Airlines Premier Club Lounge

2.5(239 reviews)
0.0 mi
•$

Early morning flight to the Global Breadfruit Conference in Kona, HI, so I diligently waited in…read moreline for the lounge's 5am opening. Thought I'd wait for all the hard workers to fill their water bottles, but ended up joining the line because it never ended. Love that some people are considerate enough to follow general safety guidelines by using clean cups to fill their bottles. Others, nope, they stick their bottles right up to the ice or beverage dispensers to fill. Mahalo for the two staff members scanning customers in to speed up the line, and the staff who diligently refill the yummy Biscoff cookies, cups, and other supplies. (Mahalo for your patience as I watched you professionally deal with a tired passenger with a slight attitude, who was impatiently using the fancy espresso coffee machine.) Your hospitality early this morning was very much appreciated!

Hawaiian Airlines Premier Club Lounge at HNL airport is possibly one of the worst lounges we've…read moreever been to. There's no food served in the lounge, besides below-average airplane snacks and light beverages like water and soda. You also can't bring in outside food. With the limited amenities, this place feels like a waste of space. The only thing going for this lounge is that it sucks so badly that it deters people from coming in. We were able to grab a seat in the corner and charge our devices with the outlets nearby. Also, the way it's designed reminded us of a hospital waiting room. Not great. At the end of the day, my friend and I are just Priority Pass members. Pay a three-digit annual fee, book a basic/saver flight ticket, and board in the last group kind of folks, so I suppose we can't complain too much.

Photos
Hawaiian Airlines Premier Club Lounge - Entrance

Entrance

Hawaiian Airlines Premier Club Lounge - Happy May Day!

Happy May Day!

Hawaiian Airlines Premier Club Lounge - 5.21.24

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5.21.24

Beer Lab HI - Salamat Gozaimasu $4 sampler

Beer Lab HI

4.5(163 reviews)
3.9 mi
•$$

I love coming here with friends for a drink and pupus. On our most recent visit they were hosting…read moresingles karaoke! I also noticed that they have trivia on some nights too. It is a fun atmosphere with a full menu. The drinks are always good and with the QR code ordering system we were able to order quickly and drinks and food were quick too. I will keep coming here again and again.

First of all, this is a great place to gather with friends; lots of seating space. Since it's…read morelocated in the uptown Pearlridge Mall, there are lots of parking. As for the food, it is a hit & miss. Some of our party liked their salad w/fried Char Siu chicken, onion rings and tots were also good appetizer food to munch on. Others had the Kalua Pig burger which was real salty. I had their Loco Moco with their dark gravy, which also was a bit too salty. I also chose to have the burger cooked medium well, which was a bit too tough to chew. I should have chosen medium. (An update to my previous post - I upgraded this review to 4 stars, from previous 3. As we left the place, the nice waitress stopped my friend who had the Kalua burger & gave her a new Kalua as the chef threw out the previous batch & made a new one. She loved it. Now who does that in today's world, listened to the customer & make a new batch & even sought out the person to make it right. This is a place to definitely come back to. Awesome Beer Lab!!!) The drinks were their pluses. And their service was excellent. Our waitress was very nice & very attentive. I did like their ordering system thru Toast where you scan a barcode & order & pay before the food gets to you. You can pay individually or as a group. Keep in mind the group tip is set at 20%, but the waitress deserved it.

Photos
Beer Lab HI - Hall Burger with Fries, patty was tasty but mustard sauce on it wasn't too great

Hall Burger with Fries, patty was tasty but mustard sauce on it wasn't too great

Beer Lab HI
Beer Lab HI - Onion rings and Gravy Fries

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Onion rings and Gravy Fries

USO Honolulu - airportlounges - Updated October 2026

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