Cancel

Open app

Search

The Plumeria Lounge

3.1 (307 reviews)
ModerateAirport Lounges
Open • 6:30 am - 10:00 pm

The Plumeria Lounge Photos

Business Info

THE PLUMERIA LOUNGE ATMOSPHERE

What's the vibe?
Quiet
Casual
Good for groups

You might also consider

Recommended Reviews - The Plumeria Lounge

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Linda K.

Shift staff very friendly & hardworking! Drinks & food well-stocked. Everything looked fresh and hasn't been sitting. Bathroom clean. Good crew today! Thank you!

Sausage chicken gumbo is very good
Ry T.

Food here is mediocre. The best thing they make is the spicy sausage chicken gumbo. The dressings for mixed greens is good. They have sliced eggs, carrots, tomatoes, etc for the salads and fried won ton skin. There is help yourself wine, machine coffee. We've been here before. Not the best nor the worse lounge we've been in.

Packed!
Kelly L.

It is part of Hawaii airline for bussiness, first classes and loyalty programa. They no longer accept Priority Pass program. The lounge is small but clean, comfortable and well stocked. We were flying out on a Tuesday red-eye flight so it is not packed. Free wifi Plenty seatings and charging stations Clean bathroom (no shower though) Food: rice with miso-braised pork, soups (chicken gumbo or tomato basil), salad bars a, pancake station with blue berry and strawberries, and a poke bar (c'mon even poke bar!) Drinks: coffee machine, hot chocolate, soft drinks, tea, wine and beers. Poke bar is very fresh, with tuna, dry seaweeds, green and white onion and several dressing (ginger shoyu, Hawaiian spicy, etc.) Staff is constantly cleaning and replenish items. Staff also contacted transport for older passengers. Hope I can get to use this lounge again in future.

Poke bar
Craig T.

Update on The plumeria lounge looks like they added new items from the last time I was there . Now there's a poke bar you can add your on ingredients. Of course one hot dish today it was sweet sour pork it was pretty good . My favorite automatic pancake machine I've been to several lounges and pretty much they all have this machine and it's actually the best pancake I ever had lol

Pancakes with berries, poke bowl, miso pork over rice, fountain beverage (Come Zero)
Jennifer H.

This is a small lounge located in Terminal 1 on the 3rd level. There are adequate food and drink options that are self service. No full bar available, but there are a couple of wine and beer choices. I especially enjoyed the make your own salad/ poke bowl bar. Clean restrooms are located in the rear. No showers. Airport shuttle service is located directly outside the lounge entrance making it convenient to travel to the other terminals with ease.

Yvonne Yiyao X.

Crowded, old, with limited food options. Definitely something to pass up on. You get assigned seats and sometimes put on a waitlist when the lounge is at capacity. The comfy seats are reserved for international first class passengers only. It's also self service. And nothing can go out of the lounge. The staff is definitely trying their best to manage this mess... but they can only do so much when the place is so poorly designed.

Fresh pancakes with coconut syrup!
Clarissa A.

The aloha comes in waves at this lounge at HNL close to the A Gates. I had a relatively long layover to Asia, and as either a Platinum member traveling internationally or traveling business/first you have access to this lounge. Breakfast - pancake maker and also can get fruit and cereal. The pancakes were excellent, put some fruit and the coconut syrup on them for an awesome combo! Lunch - poke bowl and salad bar with the freshest ingredients as well as some hot food and soup. The local produce also allows you to have an awesome salad and try out that papaya dressing! I wasn't too keen on their hot food offerings but there's so much other selection you'll still get your fill without it! Beer and wine available along with soda and coffee. The employees are just like your Ohana, so so helpful and kind, makes any stopover feel like a little holiday. The lounge environment is casual, nothing fancy but tables and chairs and a few TVs. The aloha is everywhere though which is the best!

Beer
Drizza N.

Located on the third floor up the escalators. Check at the front desk.. and have your way at hot food, salads, seared fish... deserts. Pancake maker. And drinks- coffee, tea, soda, beer & wine. Self service for meals. Casual lounge area.

Drinks
Shayna R.

I finally got to experience an airport lounge using a pass I got from my Alaska airlines card. I'm still super confused on how this works, cause the lounge is listed on the Alaska website but the lounge normally gets a pass and not the code that the credit card site provided. But either way, I got in before an early morning flight so it was nice and empty. I wasn't sure if anything would be available since it was so early, but I was happily surprised - got fresh fruit and coconut and maple syrup over pancakes, local honey and granola topped with sweet fruit, fried rice and scrambled eggs, cereal bowls, and a few espresso cups. Didn't get to try the alcohol cause it was a work trip, but was impressed with the options! Bathrooms were large and clean, and overall a wonderful place to visit before going on a Hawaiian airlines flight.

This is the look of sadness upon buying a first class ticket and experiencing this lounge
Paul C.

This is Hawaiian airlines hub. And this lounge is small, over crowded, old and worn. I was surprised. The food selection is poor. I wonder why anyone would pay to get In , but perhaps that's why it's crowded. The wi fi connection requires a series of hyphens and letters, making it super sensitive and just about impossible to use. Forget it, I'll just use cell data Do they not pay for a/c in here? Hot , stuffy with a few ceiling fans As far as first class lounges go, this is the saddest I've ever experienced.

Poke
Todd B.

Food: 4* Service: 3* Ambiance: 3* This is a basic club. I can't wait for the new one to emerge now that Alaska and Hawaiian merged. This is an ok lounge that does the job, it just basic. The food options were good and they even have poke, which was a nice surprise. Not a bad lounge, just out of the way and a little basic.

Opens at 6:30 a.m.  by 6:53 am pretty full
Gail U.

Lounge opens exactly at 6:30 a.m. check in is fast by showing your boarding pass. If status to enter lounge is not on your pass then show your Premier card. Sit anywhere that is not reserved. Good if you haven't had anything to eat before arriving at the airport. It's like a continental breakfast with some snacks. Passengers help bus their own tables. Thankyou Doc for gifting me this card so I can get a bite to eat and not twirling my thumbs for rescheduled flight 4+ hours later.

Entrance
Sharon M.

The perks of having the Priority Pass allows you access into certain airport lounges all of the country and the Plumeria Lounge is one of them! Most times that I have traveled, there wasn't a wait but when it gets very busy, there is a wait list after you check in with the employee at the check-in counter. The employees are always so welcoming and friendly sharing the aloha spirit greeting you when you enter and when leave. When you check in, you show your priority pass card which they scan and they check your ID and boarding pass. The have tables and chairs, bar style seating, and well as lounge chairs with coffee tables available for seating. Most times there is either a sandwich, sliders, and they also have had yakisoba noodles and teriyaki chicken. They always have fruit snacks, bags of pretzels, taro chips (fav), mele macs (fav), and mini chocolate chip cookies available in jars. They also have soft drinks, a machine for ice and water, coffee and cappuccino, ice tea in 4 flavors, wine, beer, and seltzers. Today for food, they had pork sliders with plain and taro rolls, milestone soup, and assorted veggies with ranch dressing. The food was not bad and a great snack before your plane ride. They do also offer wifi and have restrooms for use inside. We enjoy coming to the lounge to relax before our flight and will definitely return.

Poi rolls with kahlua pork

See all

18 days ago

Helpful 3
Thanks 1
Love this 3
Oh no 0

2 months ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

3 months ago

Helpful 3
Thanks 2
Love this 2
Oh no 1

7 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ry T.
667
2250
7689

25 days ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 12
Thanks 3
Love this 8
Oh no 1

1 year ago

Helpful 9
Thanks 3
Love this 6
Oh no 1

6 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 1
Love this 0
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 4
Thanks 3
Love this 3
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 1

11 months ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 2

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 16
Thanks 4
Love this 16
Oh no 0

8 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 6
Thanks 1
Love this 8
Oh no 1

2 years ago

Helpful 5
Thanks 2
Love this 2
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

This is really a sad lounge. Very small, packed with people, hot, and incredibly basic snack offerings.

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Art K.
124
305
1619

2 years ago

Helpful 12
Thanks 8
Love this 12
Oh no 1

1 year ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

5 months ago

Truly awful customer service, particularly from Fay. Lounge was not properly stocked. Overall a dismal experience.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 0
Love this 3
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 1
Photo of Thien H.
997
1126
6354

2 years ago

Helpful 7
Thanks 1
Love this 3
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Adam F.
378
1377
4464

3 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 11
Thanks 3
Love this 8
Oh no 2

3 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

Page 1 of 8

The Plumeria Lounge Reviews in Other Languages

Ask the Community - The Plumeria Lounge

Is there a waitlist? If so, how do we get on it? Thank you.

There was a wait list yesterday. If you try to go in when there's a wait the staff will stop you and direct you to a sign with a QR code. You can tell from the people milling around outside though.

View All 2 Questions

Review Highlights - The Plumeria Lounge

“All my life I've never really explored the perks of airline lounges until I got a priority pass through AMEX.”

Mentioned in 72 reviews

Read more highlights

Verify this business for free

People searched for Airport Lounges 457 times last month within 10 miles of this business.

Verify this business

ANA Lounge - Glass walled children's' play area at the back of the lounge near the restrooms.

ANA Lounge

4.7(14 reviews)
0.4 mi

I've watched a handful of YouTube vloggers showcasing HNL's ANA Lounge. This exclusive lounge was…read morebuilt above Gate C4 in Terminal 2 of Daniel K. Inouye International Airport. There is a separate jet bridge that connects passengers while boarding the upper cabin of ANA's Airbus 380 Aircraft. There is a regular lounge and a Suite lounge both sharing one same entrance. Me and my other half booked premium economy and was first to get to the regular lounge as my cousin and his other half were both booked in business class having access to the suite lounge as well. The regular lounge had a semi-full bar, a full spread of buffet selection, an udon bar, as well as non-alcoholic beverages with a premium coffee maker serving illy brand coffee. This lounge is spacious, seating area is extensive, especially considering that HNL isn't a very large airport. There are mainly three different types of seating; comfy lounge chairs and sofas with coffee tables line the large floor-to-ceiling windows, providing a spectacular views of the tarmac and runway. If you are going to Tokyo Narita on the A380, you'll see the HONU aircraft just outside the window. Many passengers were airplane spotting as the first Honu was taxiing out and taking off. Long benches with communal tables are another seating that also serves as a workstation. The dining space also has AC power as well as USB outlets. There is also restaurant style with round cocktail tables, rectangular dining tables making it a very nice space to enjoy snacks, cocktails, or full meal before the flight. Food servers and ground staff agents are professional, and friendly. The entire lounge is kept sparking clean including the restrooms located just past the children's play area. Table and counters were constantly wiped down, the air conditioning temperature and ambiance is truly a Hawaiian/Japanese environment.

Let's just say the lounge was designed with travelers in mind. Very spacious, bright, clean, and…read morecomfortable. Plenty of seats! No worries of going over capacity ever. We lucked out with seats right in front of where the Honu was parked! I love the convenience of the lounge being right above the departure gates in Terminal 2. (If you flew on Hawaiian Airlines but departing from Terminal 2, you'd have to trek to Terminal 1.) There's a variety of every course: rice, chicken curry, udon, sandwiches, açaí bowl, musubi, drinks, alcohol. Lots of stalls in the clean bathroom, by the kids play area. Im willing to pay for ANA premium economy for lounge access for the convenience and comfort of a long-ish journey! 4.5 stars

Photos
ANA Lounge
ANA Lounge - 8:30am until last ANA flight departs. Star Alliance Gold, Star Alliance Business and First on international flights have access.

8:30am until last ANA flight departs. Star Alliance Gold, Star Alliance Business and First on international flights have access.

ANA Lounge - Magnificent woodwork

See all

Magnificent woodwork

Hawaiian Airlines Premier Club Lounge - Very Spacious...

Hawaiian Airlines Premier Club Lounge

2.5(239 reviews)
0.3 mi
•$

Early morning flight to the Global Breadfruit Conference in Kona, HI, so I diligently waited in…read moreline for the lounge's 5am opening. Thought I'd wait for all the hard workers to fill their water bottles, but ended up joining the line because it never ended. Love that some people are considerate enough to follow general safety guidelines by using clean cups to fill their bottles. Others, nope, they stick their bottles right up to the ice or beverage dispensers to fill. Mahalo for the two staff members scanning customers in to speed up the line, and the staff who diligently refill the yummy Biscoff cookies, cups, and other supplies. (Mahalo for your patience as I watched you professionally deal with a tired passenger with a slight attitude, who was impatiently using the fancy espresso coffee machine.) Your hospitality early this morning was very much appreciated!

Hawaiian Airlines Premier Club Lounge at HNL airport is possibly one of the worst lounges we've…read moreever been to. There's no food served in the lounge, besides below-average airplane snacks and light beverages like water and soda. You also can't bring in outside food. With the limited amenities, this place feels like a waste of space. The only thing going for this lounge is that it sucks so badly that it deters people from coming in. We were able to grab a seat in the corner and charge our devices with the outlets nearby. Also, the way it's designed reminded us of a hospital waiting room. Not great. At the end of the day, my friend and I are just Priority Pass members. Pay a three-digit annual fee, book a basic/saver flight ticket, and board in the last group kind of folks, so I suppose we can't complain too much.

Photos
Hawaiian Airlines Premier Club Lounge - Entrance

Entrance

Hawaiian Airlines Premier Club Lounge - Happy May Day!

Happy May Day!

Hawaiian Airlines Premier Club Lounge - 5.21.24

See all

5.21.24

USO Honolulu

USO Honolulu

4.2(47 reviews)
0.3 mi
•$

Located on the ground level (Level 1) of Terminal 2, directly between Baggage Claims 19 and 20. As…read morea USO you have to be either on active service (CAC) or a 20 year retiree to use the USO. When you enter, you get checked in. The service is friendly and will answer all your questions and helps you get settled in. Need to take a shower before or after your flight? You can take it here. Need a quick snack? You can get it here unlike those costly lounges at the gates. The food here gets you satisfied but not meant for you to stuff yourself. This place is worth going to if you have access!

I get it, the rules have changed. Still, you don't treat people like this…read more I'm a disabled veteran. I can get on base with my ID card, I can use the exchange/commissary, I can even fly space A within the United States and its territories. Today, I'm flying commercial out of terminal one at HNL, and I go through security, only to find out that the USO is in terminal two outside security. I thought it would be nice if I could grab a bite to eat, and possibly take a shower before my nine hour flight. So I catch the shuttle and I go over there. I ring the bell, and this lady comes to the door. She looks at my ID, and she says I can't let you in. I explained I've used the USO in the past, and I'm even in their computer system. So she looks back to who I assume is the boss, who is making lunch, and says as loud as she can, HEY, JERRY.... I GOT A 100% DISABLED VETERAN! " and of course, a bunch of people look over toward me... Well, that was embarrassing. Jerry, who's making lunch, doesn't even bother to look up. He just shakes his head and waves me off, like.... "Sorry..." I screwed up my body serving this country, and I should be allowed to use the USO. They allow retired military to use the USO, but they are not serving anymore If they have limited funds, and I can't use it anymore like I used to, that's fine. Maybe they could charge a small admission fee for disabled veterans to help cover the cost Regardless, they could be nicer about it. It's nice to know that at least this USO, they treat their veterans as nice as they treat their active duty and retired people..(said with sarcastic overtones...)

Photos
USO Honolulu
USO Honolulu - Check-in, luggage storage and post card station

Check-in, luggage storage and post card station

USO Honolulu - Menu

See all

Menu

The Plumeria Lounge - airportlounges - Updated November 2026

Loading...
Loading...
Loading...