Decided to grab a day pass for the Plumeria lounge as I had a few hours before my flight, and it…read morewas peaceful and queit with plenty of food, snacks, and drinks (including alcohol). I was surprised by how much space there was and how few people were occupying the space. I had some coffee, some sausage and chicken gumbo, some chips, and a canned Heineken while doing some work on my laptop. Such a great pre-flight experience. Highly recommend if you have some extra time before your flight and want to spend it comfortably.

The Plumeria lounge is great... IF you've never been to any other airport lounge before in your…read morelife. It's ok for what it is and better than sitting in a crowded terminal with no free food at all. And ok for being in a dingy airport in Honolulu. However, compared to other airport lounges across the world... this is a joke. Food selection is very limited to small pupus and amenities are also limited. So, if you are expecting a full buffet, lounge chairs, sleep pods, full bar, and showers... you will be very disappointed because there is absolutely none of that. Also, the lounge itself is rather small. There is often a wait just to enter and with limited bench seating outside the lounge, there are sometimes a bunch of people standing around. The staff... they are nice, just not the friendliest compared to other major airline staff. For a local airline in HAWAII, I would think the "Aloha" standard would be on point.

More akin to a hospital waiting room than a bougie airport lounge…read more At the bare minimum it is: clean, neat, and air conditioned. It is not: luxurious, well decorated, cozy, or impressive. This lounge is simply a quiet place to sit and wait for your flight away from the noisy chatter and overhead announcements at the terminal. They have complimentary wifi and outlets to charge your devices. If you snag a seat by the windows you have a lovely view of the garden. There is no food or alcohol. You are also not allowed to eat any food or snacks you bring into the lounge yourself. They do offer some beverages including coffee, tea, juice, water, and some canned sodas. I actually really enjoyed the yummy guava juice they had available! Overall I would not pay money to enter this lounge. If your credit card perks include a limited number of Priority Pass lounge visits I would skip this one. My boyfriend has unlimited Priority Pass lounge access with two free guests as a Ritz Carlton card holder so we lose out on nothing by coming in, but compared to other airport lounges we've visited this lounge definitely leaves a lot to be desired.

This is a comfortable air conditiond Lounge that has unlimited soft drinks. The staff tries hard…read morebut unfortunately they do not police the fact that many customers put bags on chairs. It's no problem when they're not busy but I feel it should be policed when seating is at capacity.

HNL United Club has more room and the best food of all the United Clubs I have visited, other than…read morePolaris The chairs and tables are the typical ones the UC has but this club has adequate space and is more comfortable than most. The food was above average. The salad and vegetables were fresh, the rice was sticky, and the pork was very good. The Hawaiian Mac Salad is not fancy but good. Service is friendly and better than most UCs. Bathrooms are a little small and while I was there were somewhat clean. Aloha

After many years of not having enough time to visit this United Club, I finally had the opportunity…read moreto go inside while waiting for the rest of our party to arrive. This UC was roomy with lots of window seating, a bar, and small buffet area. Not the most up to date furnishings but it was functional and quiet. Since we had less than 24 hours in HNL, I grabbed a plate of kalua pig and rice to satisfy my local food cravings. The pig was smoky and tasty. Of course, I also had to have one the most talked about feature in the HNL UC, a cup of Dole Whip swirled high. It did not disappoint! Hopefully will visit sooner than later on my next trip to see family in HNL.

Nice little place to relax before your flight to Lanai. If…read moreyou are staying at Four Seasons you will get an email prior to departure with the map to the lounge. I replied to the email to see if they served mimosas and they responded back immediately! (No mimosas but they have beer and wine) You arrive and are seated by a great hostess. She will give you a menu that's has snacks and all kinds of drinks and then she will bring everything to you. They were even nice enough to fill our hydro flasks with ice water! Hostess kept us up to date on flight and if there was any delays. She then came and let us know when to start walking to the gate . 3 minute walk. Each seat has plugs to charge your electronics.

5 star service starts before you even arrive. Lovely greeting from our host. This little hidden…read morefirst class lounge is a wonderful way to begin your first class vacation in Lana'i. Nice menu of snacks drinks and cocktails gratis. Free WiFi

Love this little lounge. It's well lit, very clean, not necessarily quiet (there are kids) but…read morequiet enough. Great choices for food. Spam masubi, fruit, beef curry, potato soup or pancakes to make. Very polite servers at the food station.

It's a very small and very hidden lounge. There's locker storage though, free WiFi, and clean…read moretoilets. Location is not as convenient as the ANA lounge which is directly above the gates, definitely much more convenient than Hawaiian Airlines. Service is polite enough. Variety of food and beverage is ok but again definitely way better than the Hawaiian Airlines lounge. 3.5 stars

This is an okay place to kill time but the no outside food rule is ridiculous! Still, the beautiful…read moregardens are right outside so you can step out to eat and buzz back in when you need to. Staff didn't fully embody the spirit of aloha Centrally located between all the main terminals We only stopped in because it was part of our Ko Olina resort deal, so if it were free I suppose I'd come back -- but not worth whatever price they charge non-guests.

We jokingly describe this place as the "Medium Place." (Good Place reference). There is comfortable…read moreseating, air conditioning, and places to charge your phone. However, the lady at the front is not very friendly, and you can't bring in any outside food or drinks. The food available for purchase is a joke. This place is closing permanently on 6/28/26.

Early morning flight to the Global Breadfruit Conference in Kona, HI, so I diligently waited in…read moreline for the lounge's 5am opening. Thought I'd wait for all the hard workers to fill their water bottles, but ended up joining the line because it never ended. Love that some people are considerate enough to follow general safety guidelines by using clean cups to fill their bottles. Others, nope, they stick their bottles right up to the ice or beverage dispensers to fill. Mahalo for the two staff members scanning customers in to speed up the line, and the staff who diligently refill the yummy Biscoff cookies, cups, and other supplies. (Mahalo for your patience as I watched you professionally deal with a tired passenger with a slight attitude, who was impatiently using the fancy espresso coffee machine.) Your hospitality early this morning was very much appreciated!

Hawaiian Airlines Premier Club Lounge at HNL airport is possibly one of the worst lounges we've…read moreever been to. There's no food served in the lounge, besides below-average airplane snacks and light beverages like water and soda. You also can't bring in outside food. With the limited amenities, this place feels like a waste of space. The only thing going for this lounge is that it sucks so badly that it deters people from coming in. We were able to grab a seat in the corner and charge our devices with the outlets nearby. Also, the way it's designed reminded us of a hospital waiting room. Not great. At the end of the day, my friend and I are just Priority Pass members. Pay a three-digit annual fee, book a basic/saver flight ticket, and board in the last group kind of folks, so I suppose we can't complain too much.

I get it, the rules have changed. Still, you don't treat people like this…read more I'm a disabled veteran. I can get on base with my ID card, I can use the exchange/commissary, I can even fly space A within the United States and its territories. Today, I'm flying commercial out of terminal one at HNL, and I go through security, only to find out that the USO is in terminal two outside security. I thought it would be nice if I could grab a bite to eat, and possibly take a shower before my nine hour flight. So I catch the shuttle and I go over there. I ring the bell, and this lady comes to the door. She looks at my ID, and she says I can't let you in. I explained I've used the USO in the past, and I'm even in their computer system. So she looks back to who I assume is the boss, who is making lunch, and says as loud as she can, HEY, JERRY.... I GOT A 100% DISABLED VETERAN! " and of course, a bunch of people look over toward me... Well, that was embarrassing. Jerry, who's making lunch, doesn't even bother to look up. He just shakes his head and waves me off, like.... "Sorry..." I screwed up my body serving this country, and I should be allowed to use the USO. They allow retired military to use the USO, but they are not serving anymore If they have limited funds, and I can't use it anymore like I used to, that's fine. Maybe they could charge a small admission fee for disabled veterans to help cover the cost Regardless, they could be nicer about it. It's nice to know that at least this USO, they treat their veterans as nice as they treat their active duty and retired people..(said with sarcastic overtones...)

Incredibly rude elderly man that was hostile to myself and my wife. I'm very disappointed with…read morethis. The USO is usually a place of kindness that I look forward to spending time at. This is the worst one I've seen.

Very nice delta sky club. Not as big a selection or as spacious as some others I have visited but…read morethey had some nice and delicious food. Some of the unique features was a pineapple soft serve machine, postcard to friend/ family which they will mail for you in the USA. They also went around offering chocolate and Honolulu cookie company individual wrapped treats to guests. Liked these 3 unique features. Highly reccomend. The front desk lady does a warn about it take 15 minute walk to get to c gate. This club is located where tsa ends so you don't have to search for it far. All attendants were friendly and courteous. Bathroom very clean with nice soap and lotion.

Excellent customer service beyond what I've seen in most lounges. Plenty of comfortable seating,…read morecharging ports, and magazines for leisurely reading. The food options are actually quite good. Two different kinds of sandwiches, several cheese options, ramen, kalua pork and cabbage, noodles, salad bar etc... Definitely one of the best places to sit and relax before a flight. Special shout out to Robert, the bar tender. He's a blast to chat with and makes a very good martini

I love coming here with friends for a drink and pupus. On our most recent visit they were hosting…read moresingles karaoke! I also noticed that they have trivia on some nights too. It is a fun atmosphere with a full menu. The drinks are always good and with the QR code ordering system we were able to order quickly and drinks and food were quick too. I will keep coming here again and again.

First of all, this is a great place to gather with friends; lots of seating space. Since it's…read morelocated in the uptown Pearlridge Mall, there are lots of parking. As for the food, it is a hit & miss. Some of our party liked their salad w/fried Char Siu chicken, onion rings and tots were also good appetizer food to munch on. Others had the Kalua Pig burger which was real salty. I had their Loco Moco with their dark gravy, which also was a bit too salty. I also chose to have the burger cooked medium well, which was a bit too tough to chew. I should have chosen medium. (An update to my previous post - I upgraded this review to 4 stars, from previous 3. As we left the place, the nice waitress stopped my friend who had the Kalua burger & gave her a new Kalua as the chef threw out the previous batch & made a new one. She loved it. Now who does that in today's world, listened to the customer & make a new batch & even sought out the person to make it right. This is a place to definitely come back to. Awesome Beer Lab!!!) The drinks were their pluses. And their service was excellent. Our waitress was very nice & very attentive. I did like their ordering system thru Toast where you scan a barcode & order & pay before the food gets to you. You can pay individually or as a group. Keep in mind the group tip is set at 20%, but the waitress deserved it.