Gary is always helpful, both with service and advice. I was there today. OPEN Wed-Sat. Yelp is incorrect to say otherwise. read more

I bought a machine from here sometime back and I've had several clients get computers here and they (and I since I have to support them) and have been happy with the machines and the follow up that this place has if something goes wrong. Most recently (May 2012) I had a client get a Dell laptop that while it was a little worn on the outside the screen, palmrest and trackpad were in 'new' condition. Plus he got it at an amazing price. My only warning about this place is that the last few machines I've had people bring to me are missing the Windows key code at the bottom of the machine and running different versions of windows than they came with. The machines appear to be running a modified version of the BIOS that activates Windows 7 and makes it appear legit - but be warned that if you take it anywhere for support - or contact Microsoft - you may be on your own. read more

Excellent service and very efficient for your desktop or laptop. Fair price for service and or purchase read more

I needed to replace our desktop that my 15 year old daughter uses for homework and basic web surfing but I didn't want to buy a new one. I went in thinking I wanted to buy a new "used" computer and the salesman suggested that maybe we just needed some new parts rather than a new computer. I went home looked at the specs on her computer and concluded he was right. All I needed to do was buy more RAM. I went back the next day, purchased some RAM which he installed for free and was on my way. Very honest guys that could have sold me a 300 computer but ended up selling me just what I needed and saved me 250.00. read more

the owner is awesome very willing to help. i have purchased many computers and screens from them. i was even out of town and shipped it to them and they got right on it and mailed it back working like a charm. i have referred many friends to them never had a complaint. read more

I was in need of some parts for a computer repair so I stopped in to this store. From the moment I walked into this store I was treated rudely. I asked about the part I needed and the owner/manager whomever he was was unbelievably rude, and acted as if I was in the wrong place. He then proceeded to tell me he didn't have parts for sale just a few refurbished windows computers. And all he could help me with was a cheap computer. The part I inquired about was for my friends computer, he had asked me to get it up and going and I was looking for a local source for parts rather than help amazon destroy any more business but ....his tone was so condescending, and very unhelpful. He was so rude in his responses I was having a difficult time understanding why. And even if I was in the market to replace any computer with anything he suggested I wouldn't have purchased from this business. The condescending tone was too off putting for me to consider giving this establishment my business. read more

Bought a "cheap" computer from these folks about a month ago and vaguely heard them tell me about a 30 day warranty on parts, stuff, etc... So, sure as murphys law, my computer craps out at 32 days after I bought it off these guys. So I unplug all my b/s and load the box into the car, and the whole way down thinking to myself all the angst I'm going to spew knowing that they're not going to honor a 30 day warranty since it's been 32 days. Woof, I was pissed! Got my computer back today. No charge. They couldn't figure out what was wrong w/ the HD, but since they, "knew I wanted my computer back" decided to just give me a new box. Wow, I take back all that nasty things that I'd thought up in my head and was convinced I'd have to say to them in a futile attempt at getting what I wanted. No, they just gave me what I wanted w/o saying anything. Weird... they're computer geniuses, and they read minds too. My opinion of their shop... model of customer service, fast turn-around, and really glad they're local and 10min. drive. UCW rocks! read more

Brought my computer in to be fix and they say they fix. I get home and still problem with it same as before. Not happy as it not cheap.

This place has nice staff. I got what i came for. Both guys were very knowledgeble. Got my computer running in no time. Excellent service!

This is an amazing place! The staff is friendly and have helped me on multiple occasions. Gary is very knowledgeable and Bobby is super friendly, I'll never go anywhere else for computer repair. read more

Sold me a version of Windows7Pro that they know would not work, then pulled the no returns on software trick. Stole $52.79 from me for a worthless disk. Thanks for wasting my time. read more

ONE star only because (price high for what you get, did not answer phone call about 2PM on Saturday) 1) they did not answer during a Saturday in-hours call - did they go out of business? or not care to answer the phone, or the tech was sick and the boss refused to work a weekend -- or 2) they are rich enough that they don't need to care about customers. THESE GUYS ***USED*** TO BE EXCEPTIONAL. Then the original guys sold, and t a new owner took over. Ever since then, I get ***NO*** help at all, and actually had an employee tell me a year or more ago to 'don't shop here, you can get a better deal at . . ." -- This is because I used to buy my top student(s) a computer+MS OFFICE when they graduated from college - so I wanted to send off my top students (most of whom had some kind of disability) with a "Working PERFECTLY" computer system and printer (which UCW did not sell) -- with an upgrade to the video/sound card, and faster (and larger) HD. To be the Professor I always wanted to have - and I think I was - at least in this one area. I mean - who CAN'T use a fast computer will EVERYTHING they would need to be a superior student -- I even bought a couple of comptuers for myself there - and the one I am using now has been on 24/7 running World Community Grid with the monitor off at night. But AT&T let someone in through the McAfee firewall, and now I need to have them simply re-load my System. They seem to be closed - and maybe it's for the best. \Having been a starving student, I didn't want to seem like their nightmare from Hell - the teacher who buys the computer that never will work right - never and for ever. After At&T talked me through the steps to a completely unworkable computer - AND made sure I DID each step to insure that nothing could be made normal again - they dropped me. So my ISP turned a perfectly good computer into a dead computer at home -- and talked me through each step PERFECTLY -- so while I was told to never go back there by one of their employees, all I wanted this time was to have them dump a NEW system onto my computer and be done with it -- something that AT&T only SAID that they'd do, but when it was time, they told me - woops, sorry! we can't do that. So - here I am without Office, without an OS that works (all I wanted my my old system XP-Pro -- to finish a doctoral paper due monday - and all notes etc are on a back-up and no other computer to run i t on! -- BUT they used to be good enough that I'd drive 100 miles one way - I've even driven over 300 miles one way ONCE to get them to fix what turned out to be simply a super-high end AV card so I could listen to classical music as I talked that had been put in loosly -- quick SNAP, then an applogoy, and the offer to replace that card (used) with a newer higher end cared (used) for free - made it worth the 600+ miles round trip that I had to do - and was VERY kind of them. BUT THEY SEEM TO BE CLOSED ON SATURDAY ***AND*** AN EMPLOYEE TOLD ME TO NOT BUY FROM THEM -- AND A BRAND NEW, LOW END COMPTUER WITH MS-OFFICE ON IT WAS MORE THAN WORTH THE STOCK THEY HAD THEN, AND WOULD BE GETTING IN THE FUTURE. -- so for a 'new; computer go elseware - these guys used to have super techs who could fix a comptuer on the moon in gloves, suit, and all the rest -- now I have a tech who told me -- after a good 10+ years of buying several comptuers a semester for my top students tell me to 'save your money and buy a new one". BUT I still trusted them to put the same OS back onto my computer for what used to be about $50 for the public, and had been 'free' for some students who had some VERY minor work done (new, but dammagbed keyboard replaced by a top-of the line new KB, re-set (by full back-up then reload OS and put old files back where they were) comptuer for no charge at all - and now I find they aren't even open - So you draw your own judgement as to if they are or are not in busniness. USED to the THE best place to go - now, I was going only because I knew there'd be a cheap fix to my problem. BOTTOM LINE: BECAUSE OF WHAT THE EMPLOYEE TOLD ME: NEVER EVER BUY ANYTHING FROM THESE GUYS -- they used to buy ONLY 'top of the used comptuers' pallets. Now, I was told, they buy from the bottom rung of the working 'used' comptuers - eg first guys bought the A/A- comptuers and offered a full 1 year and partly 2 year warranty -- thse guys buy, from what I could determine - a C- pallet of comptuers and give you only a 6 month warranty on everything. So I can't say yes, or no -- but I can way when an employee who I've delt with for 10 years tells me to 'stay way, buy someplace else' -- that is advice to heed with your heart -- so simply system loads, OK, but for a full system, I'd say NEVER -- and because they aren't open on Saturday, it would not help me anyway -- I can't do them and work a the same time! - hope they went under and my friend who was on staff got a better job with a better company. read more

I have used this company several times over the years and have been very pleased. Their service is wonderful. I have purchased 2 laptops and 2 computers from them. One computer bit the dust soon after purchase and they promptly replaced it...I would recommend them for their machines and customar service. read more

I bought a used laptop for a conference I was attending and didn't want to buy something too expensive. I located Used Computer Warehouse via the web and they had a nice web site, so I assumed the business was legitimate. The first time I turned on my "new" laptop the diagnostic reported "no hard drive." So I went back to return it, but was unable to do so since it had been 7 days post purchase. Luckily they allowed for me to exchange it without any questions asked since I was heading out of town and didn't have any time for it to be serviced. I went on to fully charge the second laptop. Not only did the second computer need 117 Microsoft updates after connecting to the Internet, but it crashed within 5 minutes after removing it from the charger, and is apparently unable to hold any sort of battery charge. Whether or not they replace it is not the issue here: the inconvenience of having to discover such issues after spending $300 and then return to the store on multiple occasions without the ability to return the piece of junk is a complete waste of money and time. Furthermore, when I called the store to explain the issue and give advance warning about the need to return the computer for the a second time, I was met with complete indifference. No "I'm sorry this happened to you and we'd like to make it better." And not even a suggestion or recommendation for how to deal with the battery issue in the meantime. I would not recommend ever buying a computer from here. read more

I purchased 2 used laptops here recently. One locked up after a few days of use (past 7 day return) and became unusable. These guys did not figure out, but claimed it was a virus and "removed" it, to no avail. I had to pay a real tech to solve the problem, which turned out to be a security software that was installed by the previous owner, and was not removed. Since thier buisness is buying/selling used corporate computers you would think they could attend to this matter. So beware... read more

As for the negative reviews.... even brain surgeons have bad days! We have been buying desk top and laptop computers from these guys for over 5 years... and are heading back again this week end ... we've had a house fire and lost everything.. need replacements... kids needed 'em for studies... we've needed 'em for travel... always fast service, super reasonable prices... never over sell or push what you do not need. They may not have gracious social skills or win personality contests. They may be having an off day like we all do on occasion... give them a break... they are what they are ... computer geeks... that is what they do. and that is what you want from them... They are not perfect.. only Jesus was... and the rest of us can only aspire to follow in Christs shoes.... however these gents at UCW are honest... fast... dependable and know computers!!!!!!!!!! Do not be scared off. They will provide you with what you want and need... and not stiff you! We have purchased 6 computers... and still keep coming back!!! read more