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    UScellular

    3.7 (3 reviews)
    Open 10:00 am - 6:00 pm

    Services - UScellular

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    1 year ago

    Not worth the time,they ordered me an internet package that never came,made me stay weeks without internet

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    4 years ago

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    10 years ago

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    T-Mobile

    T-Mobile

    (7 reviews)

    The staff at T-Mobile are so patient. And lots of fun. We were there for quite a while yesterday…read moregetting new phones and switching accounts. My husband has short-term memory loss, and he asked the same questions a few times, but Nicole never got impatient. She always answered his questions, kindly and thoroughly. We had some issues changing providers due to the providers not being so smart. The store is clean and the tables for customers and their associates are separated and private. It was an enjoyable experience, even though it was a little bit long. If you're thinking of switching providers, I suggest T-Mobile.

    Welcome to the dystopian future of internet and cell services. You'll get sold something in the…read morestore under the premise that the services you want aren't available to you at this time. You'll then get notified by a sales rep over the phone saying that the services you wanted ARE available. You'll end up signed up for excessive and unfunctional services you don't need or even know about by the time you realise your bill has reached $450 monthly. Then you'll spend several months negotiating with scammer "sales" people who promise credits while they "seek resolution for your account issues". You'll get signed up for some more services in this process until you call customer care and BEG them for hours to cancel your services. About those credits promised to you by the sales people - good luck getting any of them without filing a better business bureau complaint. When you finally get fed up and go to BBB, they'll call and offer you credits to account for the last 60 days of unsolicited or non-functioning services, but no more. if you've been stuck in this rat race for any longer than 60 days, sorry but it's just gonna have to be money lost. What a joke of a company. Completely different policies based on whether you talk to the store, the customer care people, and the sales dept. over the phone. I can't blame the people on the calls or in the store, they have been set up by the executive decisions makers in the company to have their hands tied. They have to unfortunately work with what they have, which is predatory sales guidance and misinformation.

    Plumas Sierra Telecommunications - Aaron Whitfield works for PST and left a 5-star review for PST, not mentioning that he works for PST.

    Plumas Sierra Telecommunications

    (17 reviews)

    When it works, PST is great. The problem is that I've had issues with either completely loosing…read moreservice very often at about 4pm for about 30 minutes or the upload speed drops below 0.5 Mbps. With an upload speed that low it becomes very difficult to even surf the internet. And impossible to use Zoom or send email attachments. The techs that come out are very competent but the outsourced call center tech support isn't very helpful. I've had to call multiple times to get certain issues resolved. Since it seems the issue isn't fixed the first time I call.

    PST is engaging in manipulative and dishonest business practices…read more Over on Google reviews PST you will find a 5-star review of PST with no comment by Rich Green. Mr. Green is the RF tech FOR PST. This is the same person who after reporting problems with their service in Dec of 2017 didn't bother to do his job for almost 4-months. After two months of repeatedly calling them Mr. Green told me the he would get to it "next month". [https://www.linkedin.com/in/rich-green-79821128] Most of PST "positive" reviews are from facebook. You will find another 5-star review from Aaron Whitfield posted from facebook. Mr. Whitfield can also be found on Linkedin. He is the network engineer for, you guessed it Plumas Sierra Telecommunications. [https://au.linkedin.com/in/aaron-whitfield-bb717699] You will also find a glowing review from Joseph Okoneski, who also works for PST as their sales rep. [https://www.linkedin.com/in/joseph-okoneski-4514a810] Kyle Hardee, who is the Project Coordinator for PST [https://www.linkedin.com/in/kyle-hardee-84586773] Bill Zeme, who is the grant coordinator for PST [https://www.linkedin.com/in/bill-zeme-a9b2b565] That's five 5-star reviews that DO NOT mention the fact that all work for PST. I suspect that Kristen Wolcott-Schiavone, Cheryl Bell and Ryan Wellings also work for or have connections to PST as well. If true that's eight 5-star reviews from the employees of PST. This is not the first time I have found PST engaging in dishonest conflicts of interest by their own employees protecting their incompetent butts.

    Succeed.Net - Elevate Your Work At Home Experience

    Succeed.Net

    (26 reviews)

    Wow, has this company gone DOWN HILL…read more With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.

    I can't say enough nice things about this company. Everytime I call the customer service I speak…read morewith happy & helpful customer service reps. Today I spoke with Kate, she was amazing & very helpful. I'd like to think that Suceed treats their employees good & this is why every person I have ever talked to has been GREAT!!!! Thank you Suceed Happy holidays.

    B&T Satellite - Dish Team summit 2015 Phoenix AZ

    B&T Satellite

    (20 reviews)

    I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

    Very knowledgeable, informative and professional. Able to answer questions we didn't know we had,…read moreshowed us features that we never accessed. Called customer service for us... Doug really went above and beyond. Referred him to our parents to get their dish hopper upgraded and for the tutorial, really. Will definitely use him for all of our future needs!!

    Net NV - Installing some Access Points at our newest tower. Bringing service to Rural Nevada!

    Net NV

    (15 reviews)

    Midtown

    If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

    After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

    UScellular - mobilephones - Updated May 2026

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