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    2.7 (7 reviews)
    Open 9:00 am - 7:00 pm

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    Telecommunications

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    2 years ago

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    17 days ago

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    2 years ago

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    2 years ago

    Bought a new iPhone yesterday, and they added "Protection 360" subscription for $18/mo WITHOUT EVEN ASKING ME.

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    Ask the Community - T-Mobile

    Plumas Sierra Telecommunications - Aaron Whitfield works for PST and left a 5-star review for PST, not mentioning that he works for PST.

    Plumas Sierra Telecommunications

    (17 reviews)

    When it works, PST is great. The problem is that I've had issues with either completely loosing…read moreservice very often at about 4pm for about 30 minutes or the upload speed drops below 0.5 Mbps. With an upload speed that low it becomes very difficult to even surf the internet. And impossible to use Zoom or send email attachments. The techs that come out are very competent but the outsourced call center tech support isn't very helpful. I've had to call multiple times to get certain issues resolved. Since it seems the issue isn't fixed the first time I call.

    PST is engaging in manipulative and dishonest business practices…read more Over on Google reviews PST you will find a 5-star review of PST with no comment by Rich Green. Mr. Green is the RF tech FOR PST. This is the same person who after reporting problems with their service in Dec of 2017 didn't bother to do his job for almost 4-months. After two months of repeatedly calling them Mr. Green told me the he would get to it "next month". [https://www.linkedin.com/in/rich-green-79821128] Most of PST "positive" reviews are from facebook. You will find another 5-star review from Aaron Whitfield posted from facebook. Mr. Whitfield can also be found on Linkedin. He is the network engineer for, you guessed it Plumas Sierra Telecommunications. [https://au.linkedin.com/in/aaron-whitfield-bb717699] You will also find a glowing review from Joseph Okoneski, who also works for PST as their sales rep. [https://www.linkedin.com/in/joseph-okoneski-4514a810] Kyle Hardee, who is the Project Coordinator for PST [https://www.linkedin.com/in/kyle-hardee-84586773] Bill Zeme, who is the grant coordinator for PST [https://www.linkedin.com/in/bill-zeme-a9b2b565] That's five 5-star reviews that DO NOT mention the fact that all work for PST. I suspect that Kristen Wolcott-Schiavone, Cheryl Bell and Ryan Wellings also work for or have connections to PST as well. If true that's eight 5-star reviews from the employees of PST. This is not the first time I have found PST engaging in dishonest conflicts of interest by their own employees protecting their incompetent butts.

    Net NV - Installing some Access Points at our newest tower. Bringing service to Rural Nevada!

    Net NV

    (15 reviews)

    Midtown

    If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

    After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

    Satscan Electronics

    Satscan Electronics

    (1 review)

    Got Tim's name from a friend and called him about installing a new HD antennae upgrading from our…read moreolder standard Directv receiver system. He was out of town at the time but called me back several times before we connected and discussed my situation. I had purchased the antennae and installation parts online and wasn't 100% sure I had everything I needed. Tim was very honest about what may be needed and when he got to my home and checked out what I had purchased, he did see that, based on my comments, we needed something different. (Wished I had known about Satscan from the beginning.) He quoted me a price that seemed reasonable and within a couple of days the job was done! Oh, did I say that we corresponded the whole time by phone and e-mail since this job was for our vacation house? Long and short of it, I am very pleased with Tim's service and would definitely recommend him. Thanks, Tim!

    From the owner: We've seen many changes here over the years and we've installed hundreds of systems. But what…read morehasn't changed is our desire to provide the best service possible. Were familiar with ruggedness of our mountain area and the inclement weather conditions we experience. Our local presence enables us the opportunity to be available when were needed. Being in an area with a small population base means much of our business is repeat business. Repeat business is about building relationships and some of the customers we've done work for have been coming back to us for more than 40 years. Thank you for allowing us to work for you.

    T-Mobile - mobilephones - Updated May 2026

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