They need to get their facts right so they don't cost me money by giving out the wrong or…read moremisleading information.

I needed a new phone. I like to do business with local people. I couldn't have been more…read moredisappointed. They did acknowledge customers as they came in, but it was superficial. No eye contact with rep as sales chatter continued, no explanation of individual item cost, no explanation of difference in price or data from original plan. But especially no explanation or offer for tutorial or particulars to the phone. Maybe I shouldn't have bought a newer phone, but I did and I'll never go back there and truly wish I hadn't started there. Good lesson for me. Next time I'll do more homework and lower my expectations to rock bottom so I won't be disappointed.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

Very expensive, and poor customer service. I recently had a screen repair by Cellolaris and the…read morescreen cracked, with no physical damage, a few days later. It was clearly defective and they refused to replace the screen, give a refund or discount charges. I would not recommend this business.

Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

Great service, always helpful. A class act, such a pleasure to work with Autumn and Micheal.read more

I was originally with Verizon for about ten years. My one cell phone bill was always over $100 a…read moremonth, and like Comcast, it was almost like dealing with the mafia. I hated them. Finally, somehow, I found Cellular Freedom. I bought a used iPhone from them and signed up with Page Plus, a smaller carrier who uses the Verizon signal. My monthly cost dropped to $29.95 - less than a third of what I had paid for 10 years. I've been with them now for about 8 years, with zero problems, great signal quality, and friendly service. The owner of the business, Shawn Currier, is usually front and center there to help you. He was the person who originally signed me up and picked out the best deal for my needs. He was right on the money! I would much rather spend my money at a locally owned business than a corporate behemoth. And of course, with superb pricing and friendly service, there's not much to think about. Last year I got a new phone. I went android and bought a Samsung at Walmart. It had to be Verizon phone because of the signal. I went to a Verizon store after I got the phone to buy a protective hard rubber case for it. The salesperson at the Verizon store informed me that because I wasn't in the Verizon system with THEIR phone plan, they couldn't even sell me the case(for $40). Are you kidding? I bought a better one on Amazon for $16. No place is perfect, and I see a few people here who had bad experiences. I've worked with public at large my whole life, and think I'm a pretty good judge of people. My history at Cellular Freedom has been excellent. The owner, Shawn, goes out of his way to help people, and is eager to answer any and all questions. I had a couple of repairs on my iPhone that they actually fixed while I waited! I recommend Cellular Freedom to everyone.

I have used Cellular Freedom for at least ten years, I'm not sure exactly how long. They have…read morealways been fabulous. If my phone has issues, I take it to them immediately, even though I have insurance. The insurance is for if they can't fix it, which only happened once. They are fast, fair and provide a loaner phone. .

Cameron, an employee at Brattleboro's Verizon Authorized Retailer, TCC, checked out my Apple IPad…read morewith elegant simplicity at the store, found no serious issues with it, and answered my questions and gave me information I needed to set up a usage review. I didn't have to wait very long for service. When my problem reappeared in my own home I was able to call him at the store and he suggested resetting my home WiFi and Presto! Everything was OK. I'm not great at knowing how to troubleshoot this technology so It felt very good to be able to find a very knowledgeable and courteous employee to interact with. I rate Cameron five stars!! /

iPhone 13 Mini had poor connection with charger. Sales rep looked at phone port with flashlight,…read morefrowned, and said I needed a new phone. Went home and, with light from the window and a toothpick, cleared the phone port of a rather sizable ball of lint. No more charging issues. It's sad, though, that had it been someone else with same problem (say, an elderly person), they'd have gotten conned into buying a new phone. I hate people.

I brought my computer in for repair in November and was told the repair could be done once a part…read morewas ordered. After waiting, we contacted the business and were told the part order had been canceled and needed to be reordered. This same issue happened two more times, with zero communication to us each time -- we only found out because we called. We contacted the business multiple times and were often told the repair technician was not available. After more than 60 days, we finally received a call claiming they had never received any messages from us -- despite the fact that they still had our computer. Reluctantly, we agreed a fourth time to proceed with the repair, only to be told that the original part would not work and that a more expensive part was now required. After that, several more weeks passed, and 3-4 messages were left with no response. When we finally spoke with Dylan in Tech, he placed the blame on us and denied that we had made multiple attempts to contact them. This lack of accountability and communication was unacceptable. I would not recommend this business and will not use them again. We have since contacted another computer repair business in Laconia, and the difference in professionalism and respect has been night and day.

As a retired technology specialist, I cannot believe the level of service and knowledge that we…read morereceived from Lake Region Ccomputer. Jake was so much help and made the transition into new phones and a an affordable plan seamless. He took care of everything we needed to transfer and update our devices. I would highly recommend this business to anyone who needs updating without a hassle.