great service and so fast! dropped off my phone for a new screen and battery and walked around the…read morestore for 30 minutes or so. good work, good price, and SOOOO convenient!

**WARNING** I brought my phone in for a replacement battery and they cracked my phone and gave it…read moreback without telling me. It was a brand new phone and I took photos right before I brought it in. They will be reported. DO BETTER!!

Good morning New Hampshire. & America, I just wanted to give a compliment to Joshua at the…read moreVerizon Cellular store in Meredith , NH , I was looking for a particular phone , He had one in stock , put it aside for a day when I was able to get to the store , He took the time to set it up for me and is very knowledgeable as well as being polite and courteous to the customers, Thank You , Joshua , Jack Donovan

Service great and lots of patience! Best customer service from Eric and Mike!…read moreDefinitely would recommend going to Meredith store! Very knowledgeable!

Whent in to get a new phone plan and a new phone the lady who helped us was not very helpful and…read morehad a bad attitude and seemed very unknowable thankfully the Verizon store right next to the plaza was more than accommodating and got me set up with a new phone plan and a new phone

Need to replace the cell phone I have. Went into the tilton store. After waiting 10 minutes one of…read morethe employees said that both their salespeople were with customers but would be with me in a few minutes. After waiting another 20 minutes for both salespeople to waste time talking to the customers they were helping (conversation not sales related!) I left. I work nights so for the store to have a late opening time and for me to lose sleep before having to get ready for work is unacceptable. Your employees arent there to socialize. Other peoples time is important, stop wasting it, shut up and do the job youre being paid to do. Would have given a lower rating but there isnt one.

We came here to take advantage of the Mother's Day deal, buy one get one iPhone deal. Kasey helped…read moreus on Mother's Day and he was amazing! His customer service was above and beyond. It's the only reason I am rating this spot with an extra star. He deserves 5 but unfortunately we had a second experience that deserves 1. Sadly, the phones we wanted were out of stock and so Kasey ordered them, they would take 2 days to arrive. He gave us a detailed breakdown of all costs in writing and told us we can pick them up and activate them the day they come in. Kasey was off the day our phones came in and TESSA was who we dealt with. Unfortunately Tessa was not pleasant at all and made us feel like we were burdening her by coming in, lots of eye rolling and an annoyed heavy exhale when we told her why we were there. The entire store smelled like fried food and we could see they had a spread of Five Guys behind the registers. Perhaps she was mad she had to help us and sell us accessories to go with the new phones we bought instead of finish her lunch? Tessa went out back and I was talking very quietly and privately with my family and she came back to the front, glared at us and said "what". I was shocked, first of all it's not your business and second, why would you speak to a guest this way? To top off this visit, we were never charged for a set up fee in the past nor were we told during our first visit by Kasey that we would pay an in store set up fee, we only were told about the activation fee with Verizon. When we asked what the in store charge was for and explained it was not mentioned on our previous paper work given to us by Kasey, which she had in her hand, she gave a condescending response that it was for her having my number moved from previous carrier to Verizon (this doesn't explain 2 charges one number was being carried over the other was a brand new number and she didn't set that phone up) she followed up with "I can't wave this fee it's a standard franchise charge". We were also told by Kasey and another Verizon rep at different location that there was a charging accessory package with a free wireless charging station and when we inquired about the accessories package with Tessa she pointed to a wall without looking up to tell me to pick out a case, I did this and when we were checking out she wasn't even going to give me the charging cord, I had to ask for it and we never even got the wireless charger. Really disappointed in her service, she made a comment to my young children when I walked away "wow your mom seems stressed", well the fact that you Tessa have treated me so poorly and have been very rude to us, yes I would seem a little stressed seeing how I'm spending a lot of money and you are treating us like dirt. This experience reminded me that poor customer service is the reason I rather deal with a robot over the phone or click to shop than a deal with a a condescending rude company rep. I hope the owner of this franchise reads this and properly deals with Tessa. Kasey needs a raise and Tessa needs training.

It's really helpful that you are letting me know this two years later on how I can voice my…read moreconcerns to corporate and how you think I still have this issue two years later.

They need to get their facts right so they don't cost me money by giving out the wrong or…read moremisleading information.

I needed a new phone. I like to do business with local people. I couldn't have been more…read moredisappointed. They did acknowledge customers as they came in, but it was superficial. No eye contact with rep as sales chatter continued, no explanation of individual item cost, no explanation of difference in price or data from original plan. But especially no explanation or offer for tutorial or particulars to the phone. Maybe I shouldn't have bought a newer phone, but I did and I'll never go back there and truly wish I hadn't started there. Good lesson for me. Next time I'll do more homework and lower my expectations to rock bottom so I won't be disappointed.

Let me tell I spent 2 days trying to get my phone taking care of at Apple in Nashua they r useless…read more20 minutes here fixed AJ was a miracle worker I highly recommend him

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

brought my old phone in to upgrade to a new one and the lines got all messed up and the wrong phone…read morewas paid off. now I'm being told there's no going back and that it was my fault it happened. my bill also went up $10 a month for a phone I can't return because the worker paid off the wrong phone.

My husband and I went in last week needing to transfer service from another carrier. We have 8…read morelines, 3 of which needed to be ported over. Noah and Jake were SO helpful and pleasant. They spent 3+ hours walking/talking us through the process and making sure we got the best possible deal. As much as 3+ hours sounds like a long time, they really made it painless and even enjoyable. They were even INCREDIBLY patient while we called our 11 year old daughter and my 74 year old father in law to get codes/IMEI numbers (it was a process!). We are so grateful to them for their patience and help. Thanks so much guys!

Worse possible service out of any provider . Customer service is subpar at best. The…read moreintelligence level is ridiculous. I have had the service for 6 months and have had to call at least 1 time a month with problems. Would not recommended to anyone!!

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

This mobile repair shop does a good job and are very accommodating as well as at a reasonable…read moreprice. The owner was kind and was helpful he also responded to my email very quickly which was awesome. I cracked my iPhone XR screen and they were able to give me their "demo" screen as a temporary replacement while they waited for the more permanent screen to be shipped in. The only hiccup was that there was some miscommunication on when the screen was in, and I've had to come back twice and was told it wasn't in yet... I'm not sure if it was ordered late or just never arrived and they had to re order it. But minus that minor inconvenience it was a a good job.

DO NOT TRUST HAD TO BUY A NEW PHONE…read moresorry for the book but... I brought in my i-phone pro max for a very simple rear camera lens repair and battery repair August 3rd. I waited an hour for my phone, and then was informed by Joe that he had a "faulty camera lens" and needed to order another. He broke my screen LCD function while trying to repair the camera lens leaving a black line going down the entire phone taking up about 1/3 of the screen's width. He assured me he would get a new screen, didn't apologize - just brushed it off like it was no big deal and even "this happens all the time" said he would have a new screen by tomorow. Next day comes, no screen. day after, no screen. day after that, no screen. I had a broken screen for 4 days before HE would be able to fix it. Meanwhile, the brand new battery was overheating and my phone showed that it was not an apple genuine part so it wasn't functioning as it should. We let him know, he said he would fix that too... so now we have a broken screen, broken camera, and a malfunctioning battery. cool. we went back in to have the phone fully fixed only to get home and get these messages on the phone (see screenshots) THE BEST PART IS HE REFUSES TO FIX IT NOW :) He said he would use genuine apple parts, well, he's a liar. My phone's cameras now do not function at ALL. My "brand new battery" overheats, does not stay charged, and the phone shuts off as soon as it hits anywhere under 20%. The screen is very clearly not an apple genuine part as well, it does not work right between touch issues and display brightness issues it actually couldn't be worse. Overall, I wouldn't trust this guy ever again. I now have to go out and buy a brand new phone because he couldn't fix this one correctly. The sad part is, if he had just fixed it properly I wouldn't be writing this. But now I will let everyone I know and more know, that you should stay FAR away from this guy. Side-note: I wasn't the only one. He was supposed to fix my hubby's back screen and ended up breaking his lock button in the process. He said he would fix it in AUGUST. it is now October and he is canceling any appointment we have tried to make online, through text, ect. He is completely ignoring him. You might save money, but save your sanity and go to someone who actually knows what they are doing.