Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

I got a Wi-Fi hotspot from here for my business. The equipment was free. I pay $83.00 a month for…read morethe internet. When I first got it home it won't charge. Well I took out the battery and after a short while I put it back. And that fixed the problem. That was in Jan. Well three weeks ago the battery trick would t work so the folks at the store reset to factory and it was charging. For about three days. So I took it back and it was still under warranty so I chose to use the warranty. Well it's been a week and a half. No new hot spot yet, no reliable internet for three weeks. So will I have to pay the $83 dollars or lose my whole service? I have ordered things from cell phone online and it's never taken over a week to come back n the mail. When the new hotspot comes I will update this review.

Great customer service and very knowledgeable. AT & T is the most reliable network in this area…read morehands down. You won't be disappointed in the selection of phones and services available.

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Amazing Customer service. Very knowledgeable! highly recommend Cell Phone Medic. Any issue with…read moreyour phone, they will fix it!!

A few weeks ago, I was in the store a few times. The first time Kathy helped me with purchasing a…read morenew phone. I had my previous one for over 5 years & was very worried about losing some of my things; she was very helpful & was able to put my worries at ease. Thank you, Kathy!! The second time Jackson was able to show me how to find all my 'notes' that I couldn't find-what a sigh of relief! He also helped me pick out the best outlet block for me. I've always dealt with Ricky (he's AMAZING) at this store & was worried & a little apprehensive about not having him to take care of my needs; but Kathy & Jackson more than met my expectations! Thanks guys! & Hello Jenny! :)

The staff is always willing to give you the best in every way possible, always make you feel like…read morefamily, everyone's wearing mask now, but you can still tell they are smiling, my family will always deal with the Gardiner crew/family

Little angel named Jylian saved the day .. this employee was the most upbeat and helpfull Ive ever…read morehad ... best experience

I want to work with a human not a robo call to California!!!!…read moreI want a real human in Ellsworth Maine. I'm dumping AT & T because they use foreign robots and their coverage is terrible on MDI 6 months per year!! JC

Many thanks to Jordan Schmidt at the Brewer store. I had lots of questions and he was very helpful…read morecompleting my purchase and upgrade. Thanks Jordan!

From the owner: Cellular Sales is Brewer's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Brewer connected with top technology and expert guidance. Visit us today at 5 Schilling Dr for the newest smartphones, tablets, and accessories.

I never bother to write a negative review. English isn't easy, and I would prefer to say something…read morenice. But there is definitely something wrong with AT&T specifically this location on Marginal Way from their representative to their store manager and to their DISTRICT MANGER. For me to know that a district manager exists, I have gone through the AT&T cycle -- on around 10/4 (with marginal way AT&T) - 11/25 (with marginal way AT&T) - 11/25 (with Maine Mall Rd AT&T Corp.) - 12/10 (with marginal way AT&T) - 12/11 (with marginal way AT&T) - 611 (escalation department that never existed) - 12/12 (with marginal way AT&T) -- now greeting the district manager that doesn't want to talk about the problem. And to know that I'm not their only victim just makes me feel worse. From someone I know in person to this AT&T's recent reviews, I should not have TRUSTED AT&T (but I don't read the news). From the representative to their manager, they act like they know a lot about AT&T then start the blaming game when problems come up (in my case, it adds $493.83 for my bill this October). They run you in circles, blame AT&T corp. lies about having an escalation department but doesn't want to direct you there. And they say their district manager probably would do the same thing which is nothing. And he did nothing. This place is hopeless. I don't think for over a decade of being an AT&T customer I have any problems until I come here. It just isn't worth it for this one time experience I have with AT&T but I'm definitely not coming back here again. Trust them until they offer to kick you out of their store. I don't know if they mean it but they have said it. I have AT&T for over a decade now. There used to be an AT&T at 211 Marginway only a minute or two from this new location. Great, friendly, and very knowledgeable people. Just one store lasts us for more than a decade. I don't know why this new location has the photos of the previous location. It's definitely not the one. Give them a chance and see if they might treat you any better. Unless problems come up, there should be no problems.

It looks like no one has reviewed them in a while, so let me be the first to review their new…read morelocation and team! To start, every time I go in, I feel well taken care of no matter who is working, even if there's a wait, I know I'm waiting because they truly seem to take full care with every single customer issue and try to make sure that the experience is as pain free as possible, and I greatly appreciate that. Even better, the parking is way better than the old place!!! All around 5 stars, I couldn't recommend them more!

Service was courteous, professional, and top-notch. The sales person was extremely knowledgeable…read moreand able to answer all of my questions.

Not happy at all. I went in originally to fix my phone. They asked if I wanted to pay the $150…read moredeductible for the insurance fee or pay $106 to pay the phone off and then upgrade to new phone because I would get $800 towards new phone if I traded it in. Obviously I go with the cheaper route. I went in today to trade in the phone and they said I only get a $350 towards the trade-in that's a big difference. The only choices they offered me was to give me back my broken phone and return the iPhone 14 or basically suck it up, not recommended will be changing carrier soon.

Walked in to get some help to get our phones set up. The store was completely empty, except for one…read morewoman staffing the outlet. We did not know that each store was an independent retailer and not a part of Verizon's customer service realm. She was so curt and rude with us because we didn't buy the phone from her/store and the only thing she really said to us was a $30 fee if she were to help us. No wonder that store had ZERO customers or staff, she was awful! After that brief introduction with her, we decided to drive up to the Stillwater store in Bangor to pay them to set up our phones. They were super nice when we called them to inquire and were more than happy to help us out for $20.

Purchased a new phone, and swapped another out for my son. His phone wasn't working, went in for…read moreassistance. The mgr looked at it and said it's not set up after some back and forth was told his SIM card wasn't swapped out of old phone. I hadn't been told to swap it, and was told I needed to now buy a new SIM card. I was furious. I explained the agent 3 days earlier hadn't instructed me to swap it. A short, plump red headed woman employee piped up "I heard him tell you" - which was an outright lie as she wasn't present. The mgr then said directly to me - I believe my employee, "you are a liar". Spent $500 for new phone and then called a liar 3 days later. I'm appalled that this company would put such incompetent, rude people in front line positions. It doesn't surprise me, when stupid, uneducated people with no class are hired. Will go to a "real" Verizon store in the future.