Cancel

    Open app

    Search

    Tri-Com Photos

    Recommended Reviews - Tri-Com

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Tri-Com

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    CenturyLink

    CenturyLink

    (10 reviews)

    Internet connection was slow over the Christmas holiday - okay, heavy Amazon traffic. It continued…read moreinto the new year - including regular internet drops (per system tray icon) - even with restarting our router modem. I called Brightspeed (who took over our CenturyLink account) and all they could tell me was that I needed to increase speed (we are already maxed at 10 mg download) because we have too many devices using the internet (two laptops and two smart phones, no gaming). Could not convince the agent otherwise, so I asked to have a tech come to our home and all the agent could say was that it would cost $100 and they would not be able to tell us any different. So I asked to speak with a supervisor. The agent supposedly transferred me to the supervisor's phone where we were on "ignore" (i.e., hold) for 60+ minutes (yes, over an hour) without the supervisor ever taking our call. Rotten technical service. And they are, apparently, the only land-based business in the area.

    The worst company I have ever dealt with. If there were any other internet provider in the area I…read morewould drop them in a heartbeat. No one ever answers the Platteville office phone, and if you're lucky enough to catch someone they will put you on hold and then hang up. I went in to resolve issues and was not greeted at the door, was told that they couldn't do anything to help me at that office. Waste of my time. They have tons of 800 numbers with very nice but unhelpful people who will just tell you to unplug and restart your modem. My internet was out for over a week, multiple technicians not showing up to the repair appointment. The customer service 800 numbers just kept telling me he was on his way, ended up waiting 8 hours and no show or call to explain. Best they could do was reschedule. It is barbaric to have to pay for internet when it isn't even working and they are in no hurry to fix it!!! It took 3 missed technicians for them to finally send someone out to my house. I argued for a credit to my account for the days I went without internet. You need to be authoritative to get anywhere with this company.

    iFixfast - Cracked screen? Slow computer? Stop by our Sun Prairie, Wisconsin shop for fast repairs and grab some cool accessories while you're here!

    iFixfast

    (3 reviews)

    Muhammad and his colleague are always very kind, positive, and helpful every time I come to the…read moreshop. Even for questions or issues that don't necessarily result in a sale for them (i.e. where they don't end up getting paid), they are always willing to offer advice and ideas. I would highly recommend them to anyone looking for friendly, knowledgeable service!

    This is so long but worth reading if you are thinking about taking your device in for repair…read more In my 23 years of living, I have never before left a review on anything. Good or bad. But I downloaded yelp just for this. My pc was having problems on Sunday afternoon, I looked up where to get it fixed and this 'ifixfast' place showed up nearby. So I called and explained my issues and eventually came in to drop it off. I was very clear with the manager that I had opened my pc up, cleaned it thoroughly, unplugged most of the components and reinstalled them. Essentially telling him that I did what I could and was at a loss for how to proceed. The manager told they would begin diagnosing my pc the following day (Monday), toward the afternoon and would be in contact with me via phone call within the next 3-4 days for an update. I say "thank you very much sir" and leave. After a 56 hour work week as a commercial electrician I am looking forward to the weekend and enjoying my break. (It's Friday now) I still have not received a call from this business with any update. I just figured they forgot! Not a big deal, I'll just call them. Worker on the phone tells me it's not ready and he has no update for me. Confused, I respond with "have you guys done any work on it" worker responds with "I do not have that information." I say, "do you have some kind of time frame for when it would be done" worker says "no sir at this time I do not" I say "okay" and hang up. I then decided to come into the store to follow up on just what exactly was being done to my pc. I ask the worker if my pc is even being looked at and the worker said "yes it has" I ask what has been done so far and he said-and I quote "that is a good question" then looked in the back for 3 seconds and essentially told me exactly what I already knew, that the pc turns off right after an attempt to boot up. He tells me they have unplugged some components and plugged them back in. And that that is the extent of the work that's been done. I told the worker that I already knew that information and at this point I say "well considering you guys have had it for an entire week and can't give me any information can I just pick it up today and go try somewhere else?" Worker gets the manager on the phone and comes back to tell me I would still have to pay $75 out the $150 diagnosis fee. You're kidding right? I ask again if I could get some kind of an idea as to when my pc would be fixed I got zero information. I try to level with the guy by saying "so you are telling me you guys could have my pc for months? Sir I need some kind of time frame." And he still gives me nothing. After some back and forth with the worker (who honestly deserved no hard time because I could tell he's a good guy with a scum bag manager). I eventually just settle and pay $75 for them to do absolutely nothing to my property. That sucked and was enough for me to download yelp and warn everyone from doing the same as me.

    Tri-Com - mobilephones - Updated September 2026

    Loading...
    Loading...
    Loading...