I've shopped here 9 or 10 times. The staff is helpful in finding what I need, making good…read morerecommendations, so I get in and out fast. They have more than just cell phones, much like a traditional electronics store.

My experience over the past ten years with the staff at this store has been that they are…read morecondescending and rude. They definitely don't want to wait on customers and treat customers as if they are inferior and bothersome. The last straw for me was when I went to ship a package via UPS and they told me I'd have to pay extra to get a receipt for the package I was shipping. I've shipped packages for years and have never had to pay for a receipt. The attitude and rude behavior of the staff at this store has gotten so bad that I will never, ever enter this store again. I get better treatment and service at Walmart!

I forgot my password to my MacBook and totally messed everything up. I took it to Wes and he had it…read morerepaired in an hour at a very good price. Very friendly and professional. I highly recommend Diedrich Tech Repair for your tech issues.

Reliable, affordable, pleasant. More importantly, Wes is an excellent analyst, not looking to break…read moreyour bank, honest. He has been helpful on phone problems, laptop, printers and general advice about computers. And helped me purchase an appropriate printer when mine was starting to chronically act up. Highly recommended. Glad he is in Galena.

In 2010, when I got my 2001 BMW, it was vandalized it so I went to AMS for a security system. I…read morespoke to Paul Nachreiner, now the President at AMS. He remembered me from 1991 when he installed a stereo in my 1981 Toyota Celica. When we were discussing the security system for my BMW, we talked about the system he installed in my Celica. He detailed the components like he installed them last week. A short time ago, my security system wasn't working right so I contacted Paul. He asked me to bring in my car and he would take a look at it. When I got there, one of his technicians, Jason Salas, noticed that the wire to the antenna at the top of the windshield was not hooked up to anything. I told him that I recently had my windshield replaced and that the two sided tape holding the thing up there came loose. Not knowing what that thing was, I disconnected it and put it in my car somewhere . Paul asked me where it was. I told him it fell off the windshield because it was not attached right and that it was in the car somewhere. After we found it, Jason put it back in place with some good two-sided tape and the alarm worked right again. I told Paul I was amazed at how quickly Jason diagnosed the problem. He told me "Jason was Installer of the Year in the entire country as recognized by the Mobile Electronics Retailers Association back in '06/'07." Paul and Jason are the kind of people who work at AMS and that's the kind of service I've been getting there since 1991. I highly recommend AMS for their selection of quality car stereo equipment, automobile security systems and especially for the people who install everything they sell."

I went to AMS to have DynaMat installed in my front doors. For those not familiar with the product,…read moreit's additional insulation to reduce road noise with the added benefit of retaining more sound from your speakers. It also makes your doors sound more solid when closed and eliminates rattling/vibration. Unless AMS installs it. The rattles and vibrations from my doors/windows has increased dramatically since this "work" was done. They got me in one time to see what they could do and said they couldn't find anything loose in my doors. Wish I had saved my money as the road noise was much more tolerable than my windows and doors rattling with every small bump in the road or my speakers. Edit: Thank you for the long-winded and unnecessary explanation. None of what you wrote justifies my car sounding worse than it did before the installation. I realize things loosen up over time but if you recall, I initially made the complaint shortly after the install and was told nothing could be done after my door was taken apart by you a second time. My doors didn't rattle before and they did after, simple as that.

I have NEVER had a single bad experience here. Owners are caring and friendly. Store is clean and…read morewell stocked. I get my cell phone coverage through them as well as my Satellite service for TV. All staff are knowledgeable and helpful. I would have given 5 stars if I didn't need to pay an activation fee for my phone. Keep in mind.... This is not the stores fault but US Cellular.

Donation hours end several hits before the store closes (the convenient time of 5pm), and donation…read morehours aren't posted anywhere. This makes half of their services offered almost useless. Most people donate after work, not sure what the logic is here.

Parking lot is very dark. Don't usually find many items that are worth the price considering it's…read moreused. Employees fallow you around the store like your gonna steal something. Not just me, everyone! Stores clean and well organized so they have that going on.

Great service is always provided. I have taken my Cell Phone there to have problems addressed. They…read moreprovide clear honest solutions and made repairs at a reasonable price.

thank you, very effective. I took my iPad and they confirmed what happened right away.read more

Took my new Tesla there last year for XPEL window tinting including heat protection on the front…read morewindow. As the car was brand new I never really knew how much difference it made until a rock chip lead to my front window being replaced. Even at 50-degrees outside I could tell immediately what a huge difference it made and immediately made an appointment to have it done to the new window. Great service and great results! Also got ceramic coating and the car look fantastic!

Took our car there to be detailed. It looked beautiful afterwards! Staff is professional and…read morehelpful. Highly recommend.