5 years now, we've upgraded to the "unlimited" plan and it just keeps working. I spent all of the…read moreCOVID lockdowns working from my place in NC and Skyrunner kept going! Worth every penny, and thank you. :)

Back in February when I was unable to connect with the wifi, I contacted skyrunner and I was…read moreadvised that after the ice storm, the snow and rain was shorting out the service I was advised that it would be fixed by February 24th. Now two months later, with perfectly blue skies...I haven't had Wi-Fi in over a week and a half. I have never experienced such lack of service to this extent with any other internet provider. Wi-Fi is included in my rent and I cannot afford another provider. I am so disappointed in this company.

My small web based company recently started using the internet services from PANGAEA. I can not…read moreexpress in words how awesome the customer service and service has been. They resolve complaints and needs very quickly. My service has never been out and my speed has been efficient and consistent. I could not ask for better than PANGAEA. Thank You, Tonya Portis Puppawrazzis

I have used Pangaea for my business internet provider for the last 8 years. It is a very good value…read morefor the money,it would cost me much more to have AT&T Internet. I love the personal service they provide, you can always speak with a real person when you have an issue whether it be a billing question or a technical issue. I would recommend Pangaea internet to everyone!

I chose Vistanet first of all because of their service - they called within 24 hours of contact and…read moreshowed up within 24 hrs of that. They helped me figure out the Internet for my office but best of all, I was able to get world class VOIP where I can keep my business line separate from my personal but get both calls on the same device. I can also pull calls between devices and get video conferencing, all for a very reasonable price. They handled everything and provided training.

From the owner: We are an Asheville based business VoIP provider. We offer a wide range of services from a Smart…read moreNumber mobility platform to a fully featured office setup. We can also bring in Internet service to most locations.

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

Dear Spectrum Customer Service,…read more I have been a Spectrum customer for many years, using mobile, internet, and now TV service. Unfortunately, I have never experienced so many problems with customer service as I have recently with my TV service. The main issues are: * Lack of transparency and continuity: Each time I call in, there's no proper documentation or review of previous notes. I have to re-explain the entire situation, and nothing is followed through. * Misleading information: I was told by a technician on Sunday that the problem was a node issue. However, since then, no one has reached out, and I've received no updates or confirmation that the problem is being addressed. When I call back, I'm simply told to open another ticket instead of seeing actual progress. * Poor accountability: The service issues remain unresolved, yet Spectrum continues to collect payment without delivering the reliability or integrity expected. This is not how customer service should work. I would strongly caution others to think twice before choosing Spectrum, as customers deserve honesty, consistency, and solutions--not empty promises and repeated runarounds. I expect a clear response on how and when my service issue will be resolved. Sincerely, Blaine Sheckler

This company had spotty service the whole three years that I used them. When I called to…read moredisconnect, I was not told that they would not pro so I would need to disconnect on the last day of my even if I was still there. I was not told that until I called to dispute my final bill which includes four weeks that I will not be living Where that service was. I do not recommend them as a service provider. Also customer service was terrible.

I've just had SkyFi for one day and it's wonderful! Watching TV in Cullowhee with no buffering!…read moreAble to watch TV and check email at the same time! App updates took seconds instead of hours!

Excellent service, professional team that showed up on time and took the time to explain everything…read moreto us.

We had a problem with our internet today, I placed a call and within 45 minutes they sent out Eric…read moreR to fix the problem. Just amazing customer service and Eric found the issue and within 30 minutes our Tech had us back online

It works fairly well, when it works. It a monopoly. No one else can provide service so if it's slow…read moreor unavailable it's not their problem. If I had another choice I'd take it, even if it was slower on paper if it was reliable it would be great.

Be very careful and get things in writing if you decide to upgrade equipment! Sales staff are not…read more100% transparent and did not fully disclosed all financial information. I ended up with a bill for almost $500 . Their advertising gets you in the door but read the fine print. Serious flaws on the business accounts side. Customer service varies with each employee (some good and so not so)...not consistent... don't agree to web virtual online meetings. We waited over an hour for a meeting set by staff and the sales staff never showed up... got a series of text messages of why he was delayed. So much about making an appointment for set time. Don't trust them! However... during Hurricane Helene Verizon kept us up and connected! Just beware and get things in writing and don't agree to verbal promises.

Needed a jet pack for our home and stopped by here yesterday. Lots of parking and nice inside…read morefeatures. Like all other places in the category of phone shops, they felt very inauthentic and scammy upon entering. I hate comments like " hey there how are you? let me take your name and number as you wander the store" and "oh you have to come back? We don't have any appointment slots left but I will squeeze you in and make an exception for you...." That all aside (the nature of the game right?) the service we received from Ru was exceptional. He was kind and approachable. He didn't try to oversell us and he listened to our needs. He was knowledgeable and professional. I hope we don't need to return but if we do, I hope we get him. Actually many of the employees were pretty kind it seemed. Appreciate that.