Have NEVER been disappointed with my experiences here, with purchases or repairs. CPR will always…read morebe my "go to" for help with smart phones. Affordable and courteous.

Rude @$$, guy behind counter, dirty blond hair, he wouldn't give name so don't know it, won't go…read moreback here due to horrible customer service. Have to give star rating so 1, otherwise would be no stars.

I decided to change wireless (and internet) provider. I went into the store and they were very nice…read more They set me up with both wireless and internet which includes a discount when you get both. Everything went well. I was almost a month into using their internet service when all of a sudden I no longer had internet. I called Verizon customer support and they said that my home location address didn't match what had been entered (by the store) or tied to the router/box that the store gave me. I live on the southwest corner of Springfield and the address that was tied to my router was on the northeast corner of Springfield. The customer service told me that internet was not available in my neighborhood. I went back to the store and they "acted" surprised. Then they tried to get me to sign up for the business internet at $20 more per month. I was so mad. I would have kept the other internet if they had just been honest with me. Now I had to find a different internet provider and I lost my bundle discount. This is pure fraud and something should be done about it.

Wow the store manager in this location is great! My phone case broke and he had it replaced and I…read morewas out the door in 5 minutes. Robert Sandwell was his name. Awesome guy!

Just ask for Hunter. One of the most helpful AT&T store representatives and actually seemed to care…read moreabout my concerns.

I am extremely frustrated with AT&T regarding a promotion to switch seven Verizon wireless lines to…read moreAT&T and pay off our existing Verizon balances. On June 13th, AT&T manager Heather Freeman came to my home and completed all paperwork, personally guaranteeing that AT&T would provide a gift card to pay off our Verizon bills. Months have passed, and nothing has happened. I continue to receive bills from Verizon. I have submitted all required documentation online and via email to maketheswitch@att-rewards for each line, yet AT&T claims they never received it. Every time I call customer service, I have to explain the situation from scratch. Escalations to managers have produced no resolution, only instructions to "submit the forms again." This is unacceptable. AT&T promised a promotion and has failed to follow through, forcing me to pay both AT&T and Verizon. I am requesting immediate action from a senior-level team to resolve this issue and provide the gift card as promised. I expect a concrete resolution without further delay.

Tougher technology's team seems awesome. Was willing to help me out with a personal project I've…read morebeen doing to get a CF19 into great condition

From the owner: Tougher Technology sells, supports, & services rugged laptops, mobile devices, tactical gear, &…read moremore. We specialize in Panasonic Toughbook & Dell Rugged Laptops. We offer parts repair and related accessories for most rugged laptops, tablets, and mobile devices.

wish I looked at the reviews before taking my laptop here…read more.. I brought in my laptop and they called me a few days later saying they couldn't find the part needed. I was charged $65 for a diagnosis fee and asked for a refund since they couldn't even fix it. I was told no and it is nonrefundable. Then they bring my laptop out and the screen looks MUCH worse. I go to turn it on and a message pops up saying the cooling fan has been disconnected. They did reconnect it but said the additional damage to the laptop was just because they had to look at it. I paid $65 to have the screen more damaged. Terrible place.

Took in my laptop and charger. Laptop was not working. They sent it to another company to look at…read more Had my computer over a month. They never contacted me about the repair. I called every week and they never had a status update for me. Finally I decided I would just get a new computer and asked for my broken one back. When I went to pick it up they did not have my charger. They said the other company had it and they would not be able to get it. The company does not communicate with you nor was able to fix my computer, they had it exactly one month and a day. No communication, no customer service. I would not recommend using them. I paid the $60 diagnosis fee for nothing and they kept my charger.

The parking lot was easy to get in and out of here. The wait was a bit long though as they only had…read moretwo employees working. Having said that however they were doing their best and handing the customers without looking overwhelmed. This is a franchise location and not a corporate store, so they didn't have quite the inventory they could have. I killed my iPhone 7 on a recent motorcycle ride so I needed a new one. The girl helping me (sorry I can't recall your name) was patient with me as she helped me get the right phone. The SE is the cheapest one they offer but she listened to my needs and didn't try to upsell me something I didn't want. She helped me transfer all my apps and settings over, and I left happy. It did take a while to do this, so don't expect to get in and out of here in a hot second to avoid any frustration.

Great customer service! I had some business to conduct and I was from out of state without a phone…read moredue to the business switching carriers. The man working made the transition very easy and painless today! I would highly recommend this store!