Upon walking in, they had a "sanitation" table set up with masks and sanitizer. All staff members…read morewere wearing masks. The store was very clean and partitions were set up as well where they could. We had talked to Michael on the phone and he was ready for us when we came in. He spent an incredible amount of time with us answering all of our questions. Other staff members would help also when not assisting other customers. I was very pleased with my experience at this location, the promotional deals they were offering, and the cell signal itself is working well for us at our rural residence. Side note: Sprint just lost a 25 year customer with five lines....they were arrogant and scoffed at us when we gave them an opportunity to match the "deal" or counter offer. Zero loyalty from them and after all those years and tens of thousands of dollars they collected from me. Sprint/T-mobile lost a lifetime customer. Their loss is USCellulars gain!

This does not pertain directly to the local store, rather the home office. I do not nor have I ever…read morehad an account with US Cellular. Yet this morning I received a collection call from a very snotty representative, who launched into a tirade before ensuring she had the right person - I have no business knowing the affairs of another with the same name. When I said not to call again, she firmly demanded "then you'll keep receiving these calls. I think not. I filed a formal with the home office, and am contacting every agency federal and otherwise having any jurisdiction over their operations. Never tick off a spook.

I am extremely frustrated with AT&T regarding a promotion to switch seven Verizon wireless lines to…read moreAT&T and pay off our existing Verizon balances. On June 13th, AT&T manager Heather Freeman came to my home and completed all paperwork, personally guaranteeing that AT&T would provide a gift card to pay off our Verizon bills. Months have passed, and nothing has happened. I continue to receive bills from Verizon. I have submitted all required documentation online and via email to maketheswitch@att-rewards for each line, yet AT&T claims they never received it. Every time I call customer service, I have to explain the situation from scratch. Escalations to managers have produced no resolution, only instructions to "submit the forms again." This is unacceptable. AT&T promised a promotion and has failed to follow through, forcing me to pay both AT&T and Verizon. I am requesting immediate action from a senior-level team to resolve this issue and provide the gift card as promised. I expect a concrete resolution without further delay.

Just ask for Hunter. One of the most helpful AT&T store representatives and actually seemed to care…read moreabout my concerns.

Stopped at the store just as they were about to close and really needed some phone chargers. Kris…read morehelped us find something very nice and I bought 2 chargers and some ear phones for my wife. A definate professional and caring salesman! My wife LOVES the new earphones and thank you! This guy has a great knowledge of the technology he sells and knows what will work best for each person. I highly recommend talking to Kris if you ever stop in.

The person at UScellular who oked the picture in this ad, woman looking at her phone, has done a…read morerather poor job. The picture gives off a vibe of arrogance and snobbery in MHO.

PROS - Price -…read moreFriendly customer service agents CONS - Extremely unreliable service - Never received the speeds I paid for. (my devices were more than capable of receiving these speeds) - Had to call tech support on an almost weekly basis to try to resolve recurring issues. CONCLUSION - If money is an issue, they are good in that market, but if it's not, perhaps look at a provider like AT&T who I also have had service through & while they are WAAAY more expensive, they were reliable.

This company 3 years ago was some what decent, more stable connection but always high priced.. now…read morethe internet and cable service is down for over 24 hrs more then it isn't. The last month I've had over 10 blackouts that lasted all day all night. To pay these prices for such unstable service is disgusting. It's time I find a new provider even if I pay more atheist I can find one where I get more then 20 days stable service. Anyone thinking about this company you should definitely seek your options before getting mediacom. No matter what their consumers say it's always an outsourced support agent who says sorry we apologize. In my world being sorry means it being fixed eventually not just acting like saying those words fixes the issue of I'm paying for this service that is down more then it's up. I've been with them for 10 years now ...​​​​