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    Recommended Reviews - USA Vein Clinics

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    7 years ago

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    Center for Vein Restoration | Dr. Pamela Kim

    Center for Vein Restoration | Dr. Pamela Kim

    1.0(2 reviews)
    0.8 mi

    I had a terrible experience during my first appointment at the Center for Vein Restoration in…read moreFramingham. While en route, I received a call from a staff member who rudely informed me I was 20 minutes late, even though I had called an hour earlier and was told by a polite gentleman that it wouldn't be a problem. When I tried to explain, she raised her voice and told me to "look for another location," which I never asked for. Then another woman joined the call, even more aggressive, falsely accusing me of mistreating the staff and twisting the situation against me. Also told me that the 15 minutes trial was free and they were doing me a favor. Their behavior was unprofessional and uncalled for. If this is how they treat new prospects patients, I won't be returning -- and I definitely don't recommend this clinic.

    If I could give them a negative rating, I would. Front office staff has NO idea what they are…read moredoing. They kept calling me in to do more imaging, while messing around with insurance (they claimed insurance was giving THEM the run around and it was my responsibility to deal with it--meanwhile BCBS told me it is the provider who needs to work on the business end of things). Doctor might be knowledgeable, but she's cold and makes false promises. Their hours are really limited (open TWO days per week, with a last appointment at 2:45pm???). Stay far, far away from this practice.

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    Center for Vein Restoration | Dr. Pamela Kim
    Center for Vein Restoration | Dr. Pamela Kim
    Center for Vein Restoration | Dr. Pamela Kim

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    Prima CARE

    Prima CARE

    1.0(2 reviews)
    44.2 mi

    If I could give them a zero I would. The staff is untrustworthy, unfriendly, unreliable, uncaring,…read morehostile, and not held accountable. This is the worst medical facility I have ever come in contact with, and will not be going back. I don't know how they get away with treating their patients like they do. If you are looking for a medical facility with caring, understanding, honest, reliable, and trustworthy staff members, you WON'T find it here.

    Horrible establishment...showed up for the first appointment to install port a cath and was told I…read morewas three hours late...I wrote down the appointment time when it was made, received a letter with confirmation time and a phone call before the day, all confirmed that we were not late but Prima-Care's administration does not know its anus from its elbow...They kept trying to tell us we were wrong right up to the time that we shoved our paper in their faces and said: "I told you I was not lying!"....their reply "Oh well", The surgery itself was a nightmare an absolute nightmare. I was told that they would keep me in a "Twilight" sleep, they did not, I was fully conscious and told them that I did not want to proceed with the operation....they refused my request to cancel the procedure and held me against my will on that operating table and violated both my wishes and my body to continue regardless of my screaming in pain. I just want to let everyone be aware that the dollar comes before the patient's wishes or comfort at Prima Care Vascular......the term "butcher" comes to mind. Do yourself a favor and find a compassionate and less money-grubbing office for your needs.

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    Prima CARE
    Prima CARE
    Prima CARE

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    Muto Vein Center | Dr. Paula Muto

    Muto Vein Center | Dr. Paula Muto

    1.0(1 review)
    31.2 mi

    This is a real, raw and honest review. My grandmother of 71-years old recently passed away JUST…read morelast night after battling a tough 6-month journey of leukemia. As her grandson, I would take her very often to her appointments with Dr. Muto for varicose veins in the legs. One procedure after the next, my grandmother would consistently complain about the horrific pain she would feel on both legs - weeks, even months after the procedures were done. The pain she would feel was not normal, so we would go back into the office to get it checked out and Dr. Muto would always come back with the same response, "this is normal and expected - pain and swelling can last up to 6-8 weeks, especially in older people". Her veins were blown inside and her legs were hard as ROCKS + incredibly swollen. Her veins being blown, of course, lead to a large amount of bruising on not only the insides, but the outside of her legs - her legs didn't look the same. It was heartbreaking to see her go through this much pain because once she was diagnosed with leukemia, it was clear that because of the cancer, she was not healing properly. We understand that Dr. Muto specializes in veins. However, if Dr. Muto paid more attention to detail from the beginning - as any wise/GREAT physician should and would have even though they're not 'specialized' in that area.. even mid-way through her treatment and constant return to her office due to the pain, my grandmother would have gotten the proper care and testing done much sooner - and, quite possibly, would still be here with us today. I will NEVER go back to this woman to be seen, will not recommend anybody here.. nor do I advise ANYBODY to trust this woman's diagnoses and 'expertise'. It's a shame!! It's clear that this sick woman is in this field for the $$$$ after doing research in her and reading many reviews. PLEASE be your own advocate when it comes to your health and ALWAYS get a second opinion..

    From the owner: Dr. Paula Muto and her team specialize in treating vascular conditions affecting the legs, ankles,…read moreand feet using modern, effective vein treatment techniques and technology. Our areas of expertise include venous insufficiency, varicose veins, spider veins, discoloration + bruising, pain + swelling, venous ulcers, stasis dermatitis, wound care, restless leg syndrome (RLS), and more. We accept most insurance plans, including private, Medicare, and Medicaid plans. Free in-person + video consultations.

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    Muto Vein Center | Dr. Paula Muto
    Muto Vein Center | Dr. Paula Muto
    Muto Vein Center | Dr. Paula Muto

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    USA Vein Clinics - vascularmedicine - Updated May 2026

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