Every couple years I go to this place and it is stellar! Short, wait, clean, efficient, the people are nice and confident, I could not be more pleased. Very impressive compared to the other places I've been read more

First impression, glad to know it's open 7 days a week 8:00am Second impression, the waiting room is spacious and comfortable. Third, there are 3 registration stations. Fourth, The doctor was friendly and professional. He said he'd call in the prescriptions right now. read more

Natick Urgent Care - Spacious waiting room. - Urgent Care Near Me - Natick, Massachusetts

Being new to the area I hoped for the best when i walked into Natick Urgent Care. Everyone was so welcoming, professional and positively lovely to deal with. The waiting room was clean and comfortable, the facility state of the art and no one rushed you in and out. I went in for back pain and was able to have a conversation about it with the PA and we discussed options I would be comfortable with. She was helpful, sympathetic and genuinely listened to my concerns. I hope you don't need urgent care, but if you do then your first stop should be Natick Urgent Care. read more

I had a WONDERFUL first time experience at Natick urgent care. I went on a weekday about a half hour after they opened and there was only one other person waiting to be seen. I think I waited AT MOST 5-10 minutes before being seen although I do believe they get busier as the day goes on. The check-in process was quick and easy. The facility is HUGE. Everything was clean and very updated. I couldn't believe how big and how nice everything was. Everyone I encountered during my visit ( the gentleman who checked me in, the medical assistant who took my vitals and the doctor) were pleasant, friendly, and professional. I saw Dr. Christopher Frie - he was extremely professional, very compassionate and very knowledgeable. 10/10 recommend. read more

both times I went here for an IV I called/messaged the office in advance asking if they had the IV nurse on staff that day they said they did. I got there and both times it was just a doctor. Different doctor both times yet both struggled and blew multiple of my veins attempting to get IV's in. This Saturday I went and one doctor blew three veins before finally agreeing I should go to the hospital, then asked if I would wait for another provider to try who used to be an emt. I waited for 10 minutes nobody came so I asked to be discharged to the hospital. I was there for an hour and a half and urgently needed an IV and left without any IV and both arms and hand veins blown. read more

The doctors in the nurses who work there are fabulous. Not a long wait. Very clean very convenient. I highly recommend this urgent care.

At the very least, the staff could be less rude to patients. If someone has been waiting for more than half an hour, it's natural that they might ask about the delay. There's no need to respond rudely by saying, "We are busy." I understand that the clinic is busy, but patients are allowed to ask questions without being treated disrespectfully. This was by the attending doctor or PA. read more

I will never ever go back there again. Bad medicine! With all the other places to go to, this is definitely not the one! (From a 44 year retired emergency room nurse) read more

I used to like this place. Last time due to 1 individual it was terrible. One of the worst experiences I have had with a nurse practicioner who was posing as a Dr. read more

I just brought my son in for a football injury that required an X-ray. He was seen quickly and given a plan for what to do to manage his care and how to communicate with his coach. It was a great experience read more

State of the art, virtually no wait time when I went in, clean as a whistle and incredible staff , excellent care and top quality thanks for being here ! read more

If you need urgent care I highly recommend this place. i've been there 3 times and always have taken great care of me. I needed to see someone and Urgent care was closed at 7 PM and I made the mistake of going to Framingham Union Hospital at 1 in the morning and was there for 8 hours and was horrible. So if you want good medicale help I suggest this place. THANK YOU. HARRY S read more

Glad I came here. I walked in and they were amazingly efficient. I put in my name and was called right away. Then, I was called back to the service area. Time from arriving and registering to being called back for care was 5 minutes. Upon arriving in the examining room my vitals were taken... then the medical staff came in. The issue I came in for, my incompetent PCP was unable to effectively deal with, necessitating the visit. But here it was taken care of almost immediately. My entire appointment took no longer than 40 minutes. If only all doctors offices were like this. read more

I've been here number of times for severe cluster headaches and migraines. They take care of me every single time without judgment that I have to come in in my pajamas because I'm in too much pain to get dressed. They treat me right away and they're always very courteous, kind, and patient with me. They gave me a referral to a neurologist to see which I have an appointment for coming up. I feel safe going here when I don't feel safe going to many other healthcare facilities. read more

Carol at the desk is extremely friendly and professional. Andrew, who handled my medical issue, could not have been more considerate, patient, and helpful. Highly recommend! read more

Great experience, quick efficient check in, good experience with the caregivers, and very easy to get lab results and explanations of any conditions! read more

Fast. Efficient. Friendly staff. Can tell the doctors actually listen here. Great bedside manners. Level of care is phenomenal.

I became aware that I had lost my sense of smell and taste when I was eating breakfast on Wednesday, Dec. 16th. I was not aware of any Covid exposure but I didn't want to take a chance. I went to Natick Urgent Care on Dec. 16th around 1:30 PM to get a Covid test. I was seen within 5 minutes and a nurse did a PCR nasal swab. The PA came in and talked to me for several minutes and answered questions I had. I was in and out of the clinic in about 20 minutes. I received the test results through their portal this morning (Monday, Dec. 21). My test result was negative. All the staff at Natick Urgent Care are friendly and efficient. The waiting room is huge and there is plenty of space for patients to sit and not be close to each other. read more

Always excellent medical care promptly without rushing through the exam. They are the best urgent care in Metrowest Boston.

Everyone was super nice and helped me so much. I really like that the cost was the same as a regular doctor visit. very clean efficient process. got my X-rays and they were able to give me a cd to bring to my Ortho follow up. great choice for me and doors opened right at 8am on Friday. they were able to give me some relief with a couple shots too. great experience all around. I highly recommend Natick Urgent Care. read more

I wish this has zero stars review, I am insured and called the insurance company prior arriving to verify that my insurance will be accepted and was reassured that it would be . When I arrived I presented the document and was told that manager Justin doesn't feel like accepting my insurance and wished me to pay out of pocket. I wasn't given a clear explanation, so had to leave in pain and go somewhere else. In fact after reading Justin's comment I reverified with 1199 SEIU National Benefits Fund that my insurance is accepted there , this place is just after money . Watch out unless you paying cash. read more

Over zealous doctors who are agnostic of their patients' needs and voices. Beware of unnecessary bloodwork or other tests they may prescribe. read more

Fantastic independent Urgent Care! Clean, fast, professional and very nice staff. They are all great listeners as well. My new first choice for Urgent Care! read more

Incredibly compassionate and responsive. Came in with a table saw wound. From the receptionist to the medical staff all were great. they got us in right away, were reassuring, professional and dealt with the (major) wound effectively. Very positive experience all around which made a difficult situation easier. Thank you. read more

They are very great they I would recommend this urgent care to my friends and family and neighbors the building is very nice and clean and the waiting room is nice and clean the staff is very nice Sunday is the least day crowed and this urgent is convenient read more

As noted by others, no one goes to urgent care for fun - but when one of our children presented on a Saturday with an odd, super aggressive bug of some sort (fever, lethargy, nausea, racing pulse, etc) which leveled her wee 6 year old body, and the pediatrician has just closed, we weren't about to bring her to an ER. I couldn't have been more impressed by our experience at Natick Urgent Care. Efficient, professional, thorough and caring. Their facility is immaculate. Our PA and nurse team were on the case during what was a pretty scary time for our kiddo, and were able to quickly rule things out, get her ship righted. Their kind follow up calls (both from our PA that evening, and a nurse from her care team the next morning) were welcome and helpful - mostly because it gave us two more chances to thank them for their top notch care... read more

Pointless going here. They are not able to offer the same services as a primary care physician. Defeats the purpose of going to Urgent care. I went to my primary care provider on the Monday following the weekend and they were able to provide the testing I needed right away and were surprised Urgent Care did not do that. Waste of money and time. Will not be utilizing this facility again. Explains why there were no other patients or a wait time. read more

I was sent to Natick Urgent Care from another Urgent Care center. I drove directly to Natick Urgent Care for service and arrived at Natick Urgent care in pain at 7:50 PM on 2/5/2020. The doors were locked. A receptionist reluctantly opened the door. But I was denied service. Everyone seemed ready to go home And very dismissive! Without looking at me or touching me the doctor told me the procedures I needed would take two hours and he could not treat me. I doubt I would competent stan care at this facility. I was flat out denied service before I was ever seen by a physician at your facility. I may or may not have needed a CT scan! It just rude! If there is a need to close early or if the facility does not want to see patients at 7:50 PM just call it what it is, but don't defend poor interactions as miscommunication. read more

I've been treated there several times and always had a great experience. Recently, I brought my 2 year old in for what turned out to be a minor foot injury on a Sunday morning. Entire staff was absolutely amazing and so patient with her (even the Xray!). I can't thank them enough for treating my daughter with the best care. read more

Everything was great and speedy! The woman who checked me in was so nice and helpful. The nurse and PA were also great. It was important for me to get in and out quick with a solution as I had a flight the next day and didn't want my ear issue to be a problem. Will probably make the trek from Boston to Natick next time I need urgent care! read more

Fantastic providers during all proceedings. There was essentially no wait time (even for a walk in) and the nurses and doctors took their time to get me set up and checked out. There was no feeling of being rushed through the visit, and the doctor made sure to carefully assess my symptoms and listen. All other nursing and medical staff were kind, friendly, and efficient. Each person explained everything very well. Received a follow up call the next day to see how I was feeling. Great operation! read more

this is my go-to urgent care. I have always had wonderful care. My husband and son are also patients there. We have gone there for anything from stomach pain to blood pressure to broken bones or anxiety. They are non-judgmental and so kind. I have 3-4 urgent cares closer to me and I choose this one because of the level of care we receive. read more

Big KUDOS to the Team at Natick Urgent Care! My and and I are both health professionals and had to visit this location as my wife was having "stomach" pain. The PA's nurses, all of the team deserve 5 Stars as not only did they provide excellent service, the follow up has been awesome. The facility is very clean, they dont wait you make long, explain everything..PERFECT! Primary care offices should be required to take a course here to learn how to provide too notch service! Great Job Natick Urgent Care!!!! read more

Went to NUC for the second time in a couple of years for 2 unrelated issues. Not only does the facility have a calming/healing feel but the staff are more than anyone could ask for in a medical situation. Special kudos to Lyn who took my vitals & information as to why I was there. Also, Gretchen, the PA, was able to diagnose my issue, offer a couple of options for treatment/one I chose. She took time to engage with me in a very relaxing manner. And, Bridget, who followed-up the next day. I cannot understand the 1 star reviews. There is more to it in those comments. Lillian B. read more

Unbelievably awesome! No wait, super fast check in, awesome staff. I wish it were advertised better. I had no idea its been around for 2.5 years! read more

I cannot say enough good things about my experience at Natick Urgent Care. Everyone from the receptionist, to the nurses, to the technicians, to the physician's assistant was so efficient and professional. Communication and follow up was excellent. I was very pleased with the level of care that I received. read more

Just went there this morning and had a great experience. As a nurse I tend to drag my feet before I actually seek out help. I certainly was lucky to pick such a wonderful urgent care. It is big and very clean. Everyone was very friendly and efficient - from the front desk back. I was seen very quickly. The PA - Gretchen - was excellent . Friendly, professional and very knowledgeable . I will definitely recommend this facility. read more

I had an excellent experience at urgent care Natick today. The facility was very clean and I was seen right away. The staff was friendly and showed concern. I received a great deal of attention and the tests performed were quick, painless and result were delivered within minutes. The Doctor I saw was very helpful, provided a great deal of knowledge and took really good care of me. I was extremely satisfied with my visit today and I would recommend urgent care Natick to anyone! read more

Better then my primary provider. The facilities are sparkling clean and the providers always friendly and helpful. Also they call and followup to see if you are OK. read more

They should be named "not-so-urgent"care. Arrived this 12:05 pm today at what I learned upon arrival was their noon closing time. Receptionist spent the first 5 minutes asking me how I got into the building and inquiring among her colleagues as to who didn't lock the doors. Told me they were closing and after conferring with the "provider" asked me (for the first time) what I was there for. When I replied severe sinus infection, she told me their policy is that at closing time, if someone can come back tomorrow, we ask them to come back tomorrow. Tomorrow is not an option with fever and sinus pain. I understand closing time, especially on a holiday but perhaps a little more compassion for a patient and even some assistance about alternative clinics? Grrrrr. Partners clinic in newton /needham street is open until 9. read more