One of the best places for annual check-ups. Very friendly staff and the nurse was extremely…read moreknowledgeable and caring.

I highly recommend the doctors at Charles River Pediatrics. They are kind and knowledgeable. They…read moreare open 364 days a year which has saved countless urgent care/er visits ever the years. The nurse is very helpful and responsive.

My son has been going here for about two months now, within that time he has had troubles with…read moreweight gain and a few hospital trips. There has never been a time that my family has been treated with anything less than absolute kindness. All of the doctors there are attentive and amazing. Dr.Brownstein is an absolute gem. She is so kind and sweet, and gives the best care to my son. I can not express how amazing this office is. From the front desk to the doctors, truly this is where you want your kids to go!

We have been bringing our children to Dr. McKenzie and his wife Lee since they were born. We lived…read morein Natick, where his practice is, and we delivered in Worcester. He came to Worcester when they were born. Then we moved 20 minutes South of Worcester and had our third child. He came to our house which was more than 45 minutes away from his office. Who makes house calls anymore? Although we live 45 minutes away we continue to work with his practice. It has now been over 15 years.

Love it here. They run very on time. The docs are great, great on call service. Nice people. Very…read morekid friendly.

I absolutely adore my son's pediatrician Dr. Crawford. She's extremely good with him, he takes to…read moreher well which makes my visits very easy and she's so informative anytime we visit. She's caring and even checks in with me to make sure that this new mom journey isn't overwhelming. She is such a genuine person and I'm so very glad I have her for him. The office is always clean and I have great encounters with the nurses and front desk in such a busy and trying time with the pandemic. Thank you ladies!

We are always so well taken care of at Universal Pediatrics. The doctors and staff are patient,…read moreunderstanding and always willing to help, even on their days off. Over the years, the doctors and staff have actually gotten to know my children and our family. We aren't just patients to be seen and sent on our way. They truly are a caring practice.

Very happy with Universal Pediatric. My daughter is 16 and has been with this group for the past…read morefive years.

Ok I will say sometimes calling there the office is less then friendly . But that's the only flaw !…read moreIn person they are always nice , always helpful .. Maybe they just hate phones .. Lol .. And Dr Digiovanni is the best .. My only complaint there is he can't be my dr too ! He's so great with my son and my a million and one crazy neurotic questions . He puts a mother at ease and is able to be the cool dr with my teenage son . He also always takes a few minutes to say 'so how are you doing ?' The staff is quick with filling scripts , making appoints with specialist and things of that nature and getting back to you about things . My son is barely sick so we don't go often , which is a good thing , but definitely a great doctor!

Have been taking my child to this pediatric practice since the week he was born almost 13 years…read moreago. Waiting room times are short, office staff is pleasant, nurses are bright and efficient, and the medical staff is exemplary. I trust my child's life to these people and have never been let down. I prefer a holistic approach to health as I think good nutrition, sleep, exercise are as important as medical intervention, if not more, and the doctors here seem to agree. I do not believe in the flu shot (for anyone) and while they advise to get it annually, they have never made it an issue. They have Saturday morning hours for sick child visits. When I have called outside of office hours the doctor-on-call has always returned my call well within a half hour. Have never had an issue with any kind of billing problems. Some of the wonderful Drs there 13 years ago have since retired, but the replacements are all top notch. Wish I could give more than 5 stars.

Our kids have been going here for 17 years. This practice is fantastic. The doctors see you same…read moreday if necessary, physicals are thorough and they are incredibly knowledgable about everything my kids have ever had. They work well with other physicians that they refer out and are excellent at communicating to all ages including parents. What I love most, other than looking forward to seeing them myself (!), is that they are careful in dispensing prescriptions and react appropriately rather than worrying you needlessly or writing scrips liberally.

We treated with Dr K for 7 years. We finally left when I could not trust her judgment anymore…read more Too many irrational statements and wild claims. I don't know what happened to her or did I never noticed this in the beginning?

Dr. Shani has been my children's pediatrician for about 19 years. The care my kids have received…read moreover the years has been beyond exemplary! Dr. Shani has made sure her practice does not run like an assembly line! When your kids see her, you are with her for a MINIMUM of 30 minutes. She takes her time with my kids and is very thorough. She clearly loves what she does and it shows! I would strongly recommend Dr. Shani as a pediatrician. In the world of hurried healthcare, Dr. Shani always goes the extra mile for all of her patients.

Horrible and extremely incompetent. Injected our 6 month old son twice with the same vaccine and…read morehad to seek CDC advice on any long term risks. Incredibly concerned in general about medical negligence. Will not commit to any diagnosis and very quick to defer to hospital treatment. We very quickly moved to a more capable and genuinely caring pediatric practice.

The medical assistant held my daughter down to give her a flu shot (without waiting for her…read moreconsent). My sitter was with her and was too stunned to move it happened so fast. The medical assistants - not the nurses!- are apparently allowed to administer the vaccines and there is no board to even file a complaint against their license. My daughter was traumatized by this. She is 11.

I'm not sure how anyone could rate PAWs less than a 5. This is the most incredible set of doctors,…read morenurses, PAs and staff. I could not imagine taking my 3 children anywhere else. They are primarily patients of Dr. Haya, who strikes the perfect balance of being such a caring doctor who truly knows your kid, with a non alarming demeanor for us parents. My kids absolutely love her. We've also seen the other doctors who are fantastic. Whenever we need them, PAWs is there and gets us in same day no question. Love this practice and our family is in the best of hands.

PAW is the most well run office you could find. All of the doctors and staff are thorough, caring,…read moreand warm. The office is open 365 days a year with long hours - great to have the option to bring a sick baby in on the weekend or evening to avoid going to the ER. In 12 years we have never waited more than 5 hours for an appointment. You can always get in ASAP for a sick visit and the staff is responsive on email and phone. When my children have needed to see specialists, the staff has helped get an appointment quickly. Our pediatrician helps with behavioral issues (sleep, anxiety, eating) aside from the run of the mill ear infections/strep throat which is incredibly helpful. Shoutout to Dr. Landis who is our family's VIP, but all of the doctors are excellent. I have recommended PAW to so many families and we are grateful our kids are under their excellent care.