Outstanding. This was my second visit to a local urgent care within the week. I highly recommend…read morethis location. Everyone was truly helpful and caring. I felt like everyone took an interest in me as an individual and I definitely did not feel rushed or hurried in any way.

Massively incompetent. No doctors even work there. Go anywhere else. They really have no idea what…read morethey are doing, and it's likely the PAs who work there ChatGPTed their way through whatever medical training they got. I was given an eye ointment for a "sty" Friday afternoon. The next morning, my eye was much worse so I went to a different urgent care and was diagnosed with preseptal cellulitis.

Was not that pumped about the reception, but there was nobody in the police, and they were bored,…read moreand I was ticked off that the football game was not on, so we may have just gotten off on the wrong foot. More importantly, Matt the paramedic and Virginia the nurse practitioner were insanely great. Listened, quickly tested me and came back with the results and sent me on my way to healing. Impressive, all for $18

Came in for a scheduled asymptomatic COVID test. Reception was a b****. No organization to patients…read morearriving. Sat here with eight other people... this woman needs assistance. How is there only one person working the front area? Corey is clearly stressed and that is where the rudeness comes in. All she is able to do is point to people and then ask them to sit down. Doesn't check to see if they have appointments, what time they had their appointments scheduled for, etc. The online booking was super easy, but there is no point in arriving on time or early. Basically just sat in the waiting room for an hour and a half watching people who came in after me come and go. I am going to need a covid test after this covid test for the amount of time I just sat there... I would have been better off just waiting the ten days at home with no extra exposure.

I made my decision to come here today based on the Yelp reviews I read. Based on my experience, I…read moredefinitely recommend this outstanding medical facility for anyone. I needed two bags of iv fluids. It was so nice to be able to receive them here (rather than in a busy ER). The doctors, nurses, techs and all of the care providers are truly stellar. A very special thank you to Ana!

Hands down the best urgent care in MetroWest. The wait is generally short, the people are…read moreexcellent, and they can do x-rays on the spot. We've been there several times and were impressed each time.

Dr Nurnberger is an excellent doctor. Very caring and listens to all I have to say. The office…read morestaff is efficient and cordial.

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

I was at the ER on July 14, 2023 because I cracked my head and needed 7 staples. As other reviews…read morehave stated, it was a long wait to be seen. I arrived at about 245pm and was discharged at 720pm (when I left, the waiting room was more than double than when I arrived). That being said, my experience is that hospitals range from 2-12 hours wait, so although I felt like I was in crisis, I was sitting near the check in desk and the people they triaged before me FOR SURE were in more of a crisis that I was. Everyone was very nice to me. The check in person, the triage nurse, the RN who gave me my tetanus shot, and the doctor who treated me were all very nice and attentive (even when I was in the waiting room, when I needed more gauze or ice, they were very quick to give it to me). Maybe when I get my bill I will have something bad to say, but I thought I was treated well at this hospital.

What could you improve on? Are you kidding me? I've been here in the ER for 7 hours. My son had…read moreserious abdominal pain. In that time they took blood, got a urine sample and finally a Cat scan. We are still waiting for results. Have only seen a PA for about 3 minutes. I just watched our nurse leave because her shift was over. I'm still waiting. Most ridiculous experience I've ever had and it's not over.

Even though we have been Dr. Yagudin's patients for 12 years now we just don't get to see him. His…read morefront office schedules us with different people (paramedic staff who are Ok, no doubt). Although he conducts physical exams and granted he is good at his job, any follow up that may be required takes a lot of time. He needs to be more available to his patients. Just to discuss the routine blood work, the front office took a month and a half from the date the tests were done to schedule a face to face with him! For a regular patient or anyone for that matter this cannot be a reliable primary care physician set up. On top of it the staff is rude. Although they speak different languages which gets them to reach out to diverse crowds, what they lack is basic communication. They need to be polite and treat everyone with respect. They also mess up bills and accuse falsely of not paying and when you provide proof of payment, they shove you in the direction of someone called Carol who is some kind of collections agency! It is unfair and totally uncalled for putting us through such humiliation especially since one is careful about paying. There is no coordination between Carol and the doctor's office either. And everyone is ostensibly "doing their jobs!" What a joke! We expect some professionalism from the practice which seems to be more focused on beauty treatments and Botox and even INS exams which are sure shot money.

Dr. Yagudin is that rare combination of excellent practitioner (he is the PCP of choice for many…read morespecialists in the area) and compassionate person. He stays abreast of all the latest and greatest but doesn't jump on the bandwagon of the month. His wife Vera runs the practice and as a result everything is seamless. I am a doctor snob and he is head and shoulders above some of the big names at the Boston teaching hospitals. Great guy, sees the whole family and we have never been healthier or happier!

Never sure what to expect at urgent care centers..... this was a very positive experience…read more Check-in was professional and fast. Short wait time. The facilities are new and well kept. The doctor was great! Highly recommend Emerson Urgent Care Maynard.

First time my husband and I needed to go to the Emerson Health Urgent Care in Maynard yesterday…read more Every aspect was excellent - from making an appointment within a short time, pleasant staff at front desk; clean, bright facility; thorough intake process; extremely kind, competent physician willing to listen to our symptoms and provide helpful recommendations and appropriate prescriptions. Highly recommend this facility!

I am a patient in the Framingham office of Complete Pain Care LLC. They are very patient oriented…read moreand care about each person's needs. They treat you as if you are the only one there. Dr. Pearl is very knowledgeable and caring. They communicate easily with you and give you a copy of instructions to take home so you are well informed.

I had been been seen by an orthopedic surgeon who told me to get a steroid injection. I called this…read moreoffice and asked if I could make an appointment for a steroid injection. I made an appointment. I confirmed " this is the appointment for the injection?" I was told " yes" When I was seen, I was told that they couldn't inject me unless they had x rays( I would have brought them if this had been explained) I offered to contact the ortho and have the results faxed. Oh no, I couldn't get an injection that day because they can't bill for an eval and an injection in the same day. Yeah, you read that as it was told me me, by Dr Pearl. They had to have two appointments so they could bill for two.

I went to the clinic with a sensitive medical issue, and the nurse practitioner and her nursing…read morestaff could not have been more warm, gentle, kind, and helpful. They were reassuring, attentive, and so sympathetic, making me feel reassured and listened to. I left in tears from the compassion shown during a tough visit. It was everything I needed in the moment.

The staff is always friendly but it depends who is there. On this most recent visit, I went in for…read morethe flu with wheezing (history of asthma) and was given 4 days of prednisone at 50mg once a day, including the day I was there, making the round of meds 5 days. I didn't know 50mg was a high dose. I have only ever had 10mg, but thought they must know best, so I stayed on it and on day three, my blood pressure dropped like a stone and I had to call 911. I was cleared by the EMTs but it was a scary moment. They told me the dosage was too high for the average person. The moral is to always ask about the medication - if they had checked my MyChart, they would have seen what my typical dosage is for when I get sick. I shouldn't have assumed, but I feel like they are at fault too for not being more thorough. The visit was rushed. I was in and out in 20 minutes!

Here's a secret I am letting out right here: This place is an amazing gem. It is now known as a…read moreMass General facility but has been run by Newton Wellesley for years. I have come here for 10 years(?) for lab work and imaging. The receptionist is super nice, she's been here for several years. Every tech I've met here has been super nice and highly skilled. Every appointment I have ever had has been on time, never over booked. You are in and out in no time. Parking is free and plentiful. I can't say enough good things about this facility. Thank you!

The receptionist is the best! I don't know her name, but she has been there every time I visit and…read moreis just wonderful. Team is also great - but she is exceptional.