I went today and they were so rude! They didn't help me when I was trying to get my passport…read morerenewed! Would not recommend any of the workers there, how do they even hired there? Please get new people and a new working system because the system you guys have going on right now is the worst thing I've seen in my 20 years of living!

This review is based on my recent visit this past Thurs, December 01, 2022…read more [PO Box] Lots of boxes available as you enter the bldg. Also as you enter the building the large self drop off box is there for you to drop of pre-paid packages, and it slides into the back for security. Please note the building is closed after hours so you won't be able to access your Boxes. [Front Desk] The Front desk will usually cycle 2 Team members at opposite ends of the front counter. This is great for privacy and security as you discuss your needs to the Team members. The line is standard like most USPS, where it hooks around with a middle table divider for you to place your package or fill in last minute labels. [Supplies] Most standard supplies like Priority & Express boxes/envelopes and cert/insured labels are available for you to pickup, fill in, and use. Those specialty items can be requested once you get to the front and the Team Members have always been able to help out. [Team Members] The FRIENDLIEST and most professional, and nicest group you'll ever meet in Yakima! So far, I've noticed there's 3 main front members who cycles 2 in at a time. All 3 are amazingly supportive and compassionate for your needs. [Services] The members are more then qualified for serving your needs. Priority Mailing. Ebay mailing. Insured mailing. Letters to Santa. All your needs can be found here. [Parking] The front has staggered parking to help out. Since it is a smaller location, street parking is currently Free along 3rd street. I personally would recommend the street parking, walk an extra 10 feet to the front door because when you leave it is quicker to get onto either Yakima Ave or Walnut St. [Note1] This is NOT a passport location. [Note2] Those customer reviews about missing package needs to double check as the package pickup/delivery is usually located on the main location on Washington St and not this one, on 3rd St. [Office Hours] The Office Hours noted here in Yelp are incorrect. Mon-Fri = 08:30 to 05:00PM PST. [Final Thoughts] Please apply the "Golden Rule" that we were all taught when we were little. The Team Members do a stressful job and everyone do feel "entitled" because we all believe our packages are the most important in the world. Treat the staff respectfully, and you'll be amazed at how quickly and efficiently things can be completed for you.

Absolutely love this place! The owner is always friendly and helpful. They can help with any of my…read moreshipping needs as well as my personal mail box! Absolutely amazing deal and they ease my stress by handling all of our packages with care. We use this location for both our personal and business mail boxes and love the convenience of having our mail delivered here as having them delivered to our home or business has proven unsafe in the past. Thank you Mail

Came by to drop off package on Saturday April 18 at 5:55pm . sign said you close at six. Lights…read moreout no one there. fyi

When I am in a pinch and need to get something mailed out quickly, I think FedEx! It's really…read moreconvenient that this is located at the airport since you know that items will get loaded directly onto flights going out. There is a flight that goes out in the morning and another in the evening so that you can get your stuff mailed out same day or next day! make no mistake though, this convenience comes at a price! If you're looking simply for the cheapest option to mail something, FedEx will rarely be the option.... but when time is of the essence this is your best option in town!

They need to hire more respectful drivers. They drive through my dirt road to fast and when I ask…read morethem to slow down they argue that they weren't going fast or just roll up their windows and drive off. The latest one was driving van number 273277 and I reported him to the manager at the shipping center and this isn't the first time I've had to do this. If I had a choice they would never come up my road and if this continues I am going to pursue legal action against them or find a way to close my portion of the road since three is another access to the people above me. If there was a way to do it I would give them no stars.

TL/DR: Fast, efficient, affordable, and friendly. What more could you ask?…read more The progeny just moved to NYC and their partner's espresso machine was here and since a latte is $9 there without additions, I thought it might be nice if they had their machine. It was in a box that was great for the shelf in the store and maybe for shipping on a pallet of other boxes, but not for the mail or for UPS. It needed another box and then to be shipped. My preference is for local businesses over franchises because all of the money stays as close to my community as possible so I did a little search and this one was convenient to my other errands. I used no other filter. The place was clean and bright, with tidy displays of local products (good place for gift shopping, perhaps), and the ranks of mailboxes at the front of the store. Someone came from out of the back before I got to the counter. I explained my situation, gave them the details, and the whole thing took about 6 minutes. An 18X18X10 inch box and the packing material for it plus shipping came to $44. I was pleased with the service, the atmosphere and the cost. I'll definitely be back to ship more of their stuff to them as their two year stint in the big apple continues.

They lost my package worth over thousand dollars, they claimed they never received it and usps has…read moreconfirmation that they delivered it to the front desk at the ship shop. Disappointed in this buissesness after doing buissesness with them for years, I will never do buissesness with them again.

Online, this business says it is open on Sundays 10am-4pm. But when I went there in person to drop…read moreoff a package, they are closed​​. Store is closed and dark, no body inside. This was on 10:15am Sunday morning, 12/07/2025. They need to update their online hours. ​​

Besides my low score review the people that work there are polite friendly and helpful. My decision…read morefor the low score over all is because I was renting a mailbox there for over a year and over a month ago I had a package that usps delivered there for me and it said delivered, a 1 thousand dollar package that was lost, not found in the building but usps claims was delivered to the shop through the back door of the building with a picture of the location of delivery and yet the package was not found when I went to pick it up, I lost 1k and there for I will never do buissesness with your company anymore.

If you are coming here it may be because you have court or your a juror. There are some displays…read moreabout the building on the first floor and pictures of current and past Federal Judges on the second floor. The building is historic, it used to be an old Post Office/courthouse, back when the Postal Service had fancy building money. now they just have brick and motor money they let all these nice building go. It is next to the Capitol Theater.