We have been using Yakima Waste Systems for our trash, recycling, and yard waste since we moved from Spokane to Yakima in late July 2020. The monthly bill is about $61, and we have had RECURRING issues with their trash and recycling service in the time we have been here. One morning we didn't get the trash can out early enough, so that was our bad. However, given that we have only lived here 6 months, it is unacceptable that we have had 4 missed trash pickups, and 3 missed recycling pickups. Each time we have to call and are treated condescendingly by the customer service staff, who defend their drivers. The drivers are apparently lazy or incompetent or both, with the customer service staff always stating that the can was not out or citing some other blatantly false "driver note", since we put our cans out at the curb the NIGHT BEFORE (after having the one missed trash pickup that was our bad). We even take special care to push the cans a couple of feet out from the curb, and there is nothing on either side of the cans in either direction. We are seriously considering using the free recycling bins at the landfill and taking the trash elsewhere. Avoid if you can, and if you can't, be warned. 1 star as a courtesy; this is really a zero star business. read more