Online, this business says it is open on Sundays 10am-4pm. But when I went there in person to drop…read moreoff a package, they are closed​​. Store is closed and dark, no body inside. This was on 10:15am Sunday morning, 12/07/2025. They need to update their online hours. ​​

Besides my low score review the people that work there are polite friendly and helpful. My decision…read morefor the low score over all is because I was renting a mailbox there for over a year and over a month ago I had a package that usps delivered there for me and it said delivered, a 1 thousand dollar package that was lost, not found in the building but usps claims was delivered to the shop through the back door of the building with a picture of the location of delivery and yet the package was not found when I went to pick it up, I lost 1k and there for I will never do buissesness with your company anymore.

They need to hire more respectful drivers. They drive through my dirt road to fast and when I ask…read morethem to slow down they argue that they weren't going fast or just roll up their windows and drive off. The latest one was driving van number 273277 and I reported him to the manager at the shipping center and this isn't the first time I've had to do this. If I had a choice they would never come up my road and if this continues I am going to pursue legal action against them or find a way to close my portion of the road since three is another access to the people above me. If there was a way to do it I would give them no stars.

I swear they hire the most incompetent people. This is the 4th time a driver has delivered a huge…read morepackage in the middle of our driveway. It's supposed to rain and I can't lift them. We've already had a package ruined over this issue this winter. I have filed 3 separate complaints and nothing ever changes. Not once have I had this issue with UPS. Y'all are just a bunch of morons.

I was pleasantly suPrized by Derek he was awesome and helpful on December 24. Wasn't super busy…read moretoday but he was very cheerful!!

My packages always end up some where else. Because of your delivery I lost hundred of dollars. I…read morehad no choice but to have my stuff shipped by your location. I been calling legitimately for a week atleast 20 calls trying to get someone to pick up the damn phone! I know your not always busy. Your service sucks the person I charge there needs to be shit canned. It's obvious you need a stricter manager etc. for fuck sake make a effort!

I went today and they were so rude! They didn't help me when I was trying to get my passport…read morerenewed! Would not recommend any of the workers there, how do they even hired there? Please get new people and a new working system because the system you guys have going on right now is the worst thing I've seen in my 20 years of living!

This review is based on my recent visit this past Thurs, December 01, 2022…read more [PO Box] Lots of boxes available as you enter the bldg. Also as you enter the building the large self drop off box is there for you to drop of pre-paid packages, and it slides into the back for security. Please note the building is closed after hours so you won't be able to access your Boxes. [Front Desk] The Front desk will usually cycle 2 Team members at opposite ends of the front counter. This is great for privacy and security as you discuss your needs to the Team members. The line is standard like most USPS, where it hooks around with a middle table divider for you to place your package or fill in last minute labels. [Supplies] Most standard supplies like Priority & Express boxes/envelopes and cert/insured labels are available for you to pickup, fill in, and use. Those specialty items can be requested once you get to the front and the Team Members have always been able to help out. [Team Members] The FRIENDLIEST and most professional, and nicest group you'll ever meet in Yakima! So far, I've noticed there's 3 main front members who cycles 2 in at a time. All 3 are amazingly supportive and compassionate for your needs. [Services] The members are more then qualified for serving your needs. Priority Mailing. Ebay mailing. Insured mailing. Letters to Santa. All your needs can be found here. [Parking] The front has staggered parking to help out. Since it is a smaller location, street parking is currently Free along 3rd street. I personally would recommend the street parking, walk an extra 10 feet to the front door because when you leave it is quicker to get onto either Yakima Ave or Walnut St. [Note1] This is NOT a passport location. [Note2] Those customer reviews about missing package needs to double check as the package pickup/delivery is usually located on the main location on Washington St and not this one, on 3rd St. [Office Hours] The Office Hours noted here in Yelp are incorrect. Mon-Fri = 08:30 to 05:00PM PST. [Final Thoughts] Please apply the "Golden Rule" that we were all taught when we were little. The Team Members do a stressful job and everyone do feel "entitled" because we all believe our packages are the most important in the world. Treat the staff respectfully, and you'll be amazed at how quickly and efficiently things can be completed for you.

Came by to drop off package on Saturday April 18 at 5:55pm . sign said you close at six. Lights…read moreout no one there. fyi

What a mess of a "mail n more" place. The "CEO" Teresa came out with an attitude from hell and was…read morebad mouthing us to another customer in close promixity of my niece after we asked for an itemized receipt of a $113 total --- understandably so, any customer would question a total that high for some copies, a scan and two certified mail letters. After I mentioned she was being overly aggressive, she insisted she was not while still behaving insanely rude. The poor staff member she had was unable to handle the tasks herself and was improperly trained so made mistakes although she was trying her best to be kind through the entire interaction. I am appalled at the customer service and even the attire of someone whom claims to be the CEO. This place is an absolute joke; unprofessional and disgusting customer service with zero etiquette. My mother has frequented this place and I have advised her on many occasions to handle her copy, print and mailing needs here. However, after the way we were treated today, we will never return and make sure we alert the community of the behavior and unprofessionalism. TIP: FEDEX, UPS and USPS will be WAY cheaper and friendlier. Mailing costs alone will be at least 33% less and you will just need to print out at staples or actual UPS store (wish I had known this sooner).

We had a unit in our building that had a tenant of 20+ years pass away with no next of kin. So we…read morewere left to manage 20+ years of stuff and then do a deep clean of the unit. He was a great tenant, but towards the end he was too sick to clean. So needless to say, we were in need of an AMAZING cleaner that could do a deep DEEP clean! Nicole was amazing! Scrubbed the walls (he had been a smoker years ago), cleaned and polished the original hardwoods without damaging them and made sure every nook and cranny was cleaned. I can't recommend her enough. Efficient, capable and so reasonably priced it's not even funny.

From the owner: I provide AMAZING deep cleanings, bi-weekly, weekly, one-time, small cleanings, move-outs,…read moreorganization jobs! This includes •Dishwasher / Unloading / Dishes • Vacuuming / Sweeping / Mopping / Dusting • Windows cleaned inside & out • Bathrooms - Toilets / Showers / Sinks • Bedrooms - Bed making / Laundry washed / folded • Garbages taken out • Baseboards to ceilings • Hard grime, tough surface •Oven, any/all surface areas •All Appliance Cleanings