I went today and they were so rude! They didn't help me when I was trying to get my passport renewed! Would not recommend any of the workers there, how do they even hired there? Please get new people and a new working system because the system you guys have going on right now is the worst thing I've seen in my 20 years of living! read more

This review is based on my recent visit this past Thurs, December 01, 2022. [PO Box] Lots of boxes available as you enter the bldg. Also as you enter the building the large self drop off box is there for you to drop of pre-paid packages, and it slides into the back for security. Please note the building is closed after hours so you won't be able to access your Boxes. [Front Desk] The Front desk will usually cycle 2 Team members at opposite ends of the front counter. This is great for privacy and security as you discuss your needs to the Team members. The line is standard like most USPS, where it hooks around with a middle table divider for you to place your package or fill in last minute labels. [Supplies] Most standard supplies like Priority & Express boxes/envelopes and cert/insured labels are available for you to pickup, fill in, and use. Those specialty items can be requested once you get to the front and the Team Members have always been able to help out. [Team Members] The FRIENDLIEST and most professional, and nicest group you'll ever meet in Yakima! So far, I've noticed there's 3 main front members who cycles 2 in at a time. All 3 are amazingly supportive and compassionate for your needs. [Services] The members are more then qualified for serving your needs. Priority Mailing. Ebay mailing. Insured mailing. Letters to Santa. All your needs can be found here. [Parking] The front has staggered parking to help out. Since it is a smaller location, street parking is currently Free along 3rd street. I personally would recommend the street parking, walk an extra 10 feet to the front door because when you leave it is quicker to get onto either Yakima Ave or Walnut St. [Note1] This is NOT a passport location. [Note2] Those customer reviews about missing package needs to double check as the package pickup/delivery is usually located on the main location on Washington St and not this one, on 3rd St. [Office Hours] The Office Hours noted here in Yelp are incorrect. Mon-Fri = 08:30 to 05:00PM PST. [Final Thoughts] Please apply the "Golden Rule" that we were all taught when we were little. The Team Members do a stressful job and everyone do feel "entitled" because we all believe our packages are the most important in the world. Treat the staff respectfully, and you'll be amazed at how quickly and efficiently things can be completed for you. read more

I am totally unimpressed with the Yakima Post Office and their delivery people. For the third time within the space of a year, a package meant for me has been misdelivered. Two out of the three times, I never received that misdelivered mail because I guess the incorrect recipient liked what I was supposed to receive. What is it about postal carriers that they can't correctly read an address on a package and deliver it to the correct address?? From now on, I am going to have items sent to me either by Fed Ex or UPS. Louis DeJoy is doing a bang up job of ensuring the U.S. postal service goes down the drain. read more

They don't even deserve one star. Absolutely rude. My carrier deliberately has returned two of my packages to sender without scanning the package, this way it's not traced and I have no way of getting it. The sender had too pay again to resend. In addition she made no attempt to deliver, and they were both small enough to leave in the package pick up box. In addition she has deemed my residence vacant twice and sent all my mail back too ALL senders creating a huge mess due to my not picking my mail up everyday. Ive owned my home 11 years. She just did this a third time. They refuse to pick up there phone. Just HORRID managemen. read more

Worst post office in the United States! I have been forced to go here for years and not once have i had an experence that wasn't absolutely horrible. The clerks truly enjoy ruining your day. I don't know if it's disgruntlment or a power trip but I suggest avoiding this location at all costs, unfortunately Yakimas other location isn't great either. read more

I used to ship all of my paintings through here. Never had an issue. Went in one day to ship one as I had done many times. Was yelled at by the man behind the counter. He would not explain why I could not ship package. Even when repeatedly asked. He finally did and said some crap about their machines can't read the label in the order it was in. Made me step out of line. I fixed it went to the other gentleman. Who said nothing. And allowed his coworker to yell at a customer and be beyond rude for no reason. I no longer take my business to the post office. read more

Absolutely NOT recommended. This gentleman working there intentionally gave me the wrong instructions about doing a return label for my box, watched me pack, then told me I did it wrong. Just to get the pleasure to see I was embarrassed. So so sad. read more

Went into the post office today OMFG!! We complained to the representative that our letter mail has not been delivered to our residence for a week. His responses were in my opinion rehearsed. Said letter mail delivery is not guaranteed. How come we ca get our Amazon packages and not letter mail? They just deliver packages to zip code areas. Why are they not staying out on their routes until all the mail is delivered? Because the drivers aren't allowed to work those kind of hours. Why doesn't the carrier begin the route the next day with the locations they didn't get to the day before? They're supposed to, then why have we not got our mail? We have an app on our phone so we know what we're missing. We put our mail on hold today. We told the guy at the Yakima post office that all our mail better be there tomorrow if it isn't all delivered today. I may have date sensitive stuff in the mail. You know what his response was? Go on line and do it. When I said that was not an option he said explain it to them. I said what about our bills, what do I explain to them? What a F-ing shit show! read more

I have never had any problems with anyone here. I have lived nearby since 1999 that's a GREAT track record as far as I am concerned! Thank you for all your service to our community. Customer service is very good and any of the staff is very nice in letting me know about differing prices the best rates etc... you can take the big city post offices where they don't even know what customer service is. I'll keep my small town very pleasant post office with great people! Again my thanks Robyn Garrett read more

Just gotta' be the most incompetent post offices in the system. I live in a "compound" where there are several mail boxes housed within a larger, outdoor unit. Today, when I went to retrieve my mail, the mail carrier had placed a package in my box that I was unable to retrieve on my side of the unit - the opening where the carrier inserts the mail is just a bit larger than the opening where one removes their mail. Bottom line: I cannot get my package out of my mailbox..!!! And here's the kicker... These larger units housing several mail boxes have two larger compartments on the bottom where modest size parcels can be left. Both of those units had the keys in them - meaning they were available to receive a package, if needed. Attempted to call the Yakima PO, no one would answer the phone... Finally fined a complaint with someone at the USPS, but they told me that it might be days before I can retrieve the package. Gives incompetence a whole new meaning.......! read more