I went today and they were so rude! They didn't help me when I was trying to get my passport…read morerenewed! Would not recommend any of the workers there, how do they even hired there? Please get new people and a new working system because the system you guys have going on right now is the worst thing I've seen in my 20 years of living!

This review is based on my recent visit this past Thurs, December 01, 2022…read more [PO Box] Lots of boxes available as you enter the bldg. Also as you enter the building the large self drop off box is there for you to drop of pre-paid packages, and it slides into the back for security. Please note the building is closed after hours so you won't be able to access your Boxes. [Front Desk] The Front desk will usually cycle 2 Team members at opposite ends of the front counter. This is great for privacy and security as you discuss your needs to the Team members. The line is standard like most USPS, where it hooks around with a middle table divider for you to place your package or fill in last minute labels. [Supplies] Most standard supplies like Priority & Express boxes/envelopes and cert/insured labels are available for you to pickup, fill in, and use. Those specialty items can be requested once you get to the front and the Team Members have always been able to help out. [Team Members] The FRIENDLIEST and most professional, and nicest group you'll ever meet in Yakima! So far, I've noticed there's 3 main front members who cycles 2 in at a time. All 3 are amazingly supportive and compassionate for your needs. [Services] The members are more then qualified for serving your needs. Priority Mailing. Ebay mailing. Insured mailing. Letters to Santa. All your needs can be found here. [Parking] The front has staggered parking to help out. Since it is a smaller location, street parking is currently Free along 3rd street. I personally would recommend the street parking, walk an extra 10 feet to the front door because when you leave it is quicker to get onto either Yakima Ave or Walnut St. [Note1] This is NOT a passport location. [Note2] Those customer reviews about missing package needs to double check as the package pickup/delivery is usually located on the main location on Washington St and not this one, on 3rd St. [Office Hours] The Office Hours noted here in Yelp are incorrect. Mon-Fri = 08:30 to 05:00PM PST. [Final Thoughts] Please apply the "Golden Rule" that we were all taught when we were little. The Team Members do a stressful job and everyone do feel "entitled" because we all believe our packages are the most important in the world. Treat the staff respectfully, and you'll be amazed at how quickly and efficiently things can be completed for you.

I was pleasantly suPrized by Derek he was awesome and helpful on December 24. Wasn't super busy…read moretoday but he was very cheerful!!

My packages always end up some where else. Because of your delivery I lost hundred of dollars. I…read morehad no choice but to have my stuff shipped by your location. I been calling legitimately for a week atleast 20 calls trying to get someone to pick up the damn phone! I know your not always busy. Your service sucks the person I charge there needs to be shit canned. It's obvious you need a stricter manager etc. for fuck sake make a effort!

Nicest staff! They are fast and efficient. Even when a few people ahead of you usually very quick…read moretrip in and out.

The hours clearly state open and untill 6pm. I drove 20 miles one way directly after working a 10…read morehour day to get here at 510 pm only to find the office close. This is unacceptable business practices and no wonder you have a 2 star rating. In my opinion it's negative 2. Thank you and hopefully you guys don't have to shut down when they privatize the entire outfit. Which can't happen soon enough apparently.

I will honestly say I felt a little sketchy in the parking lot and the post office didn't give me…read moregood vibes either. There were papers all over the place and the floor and the windows were all smuggy and dirty. I kept getting looks like I shouldn't be there or should have come sooooooo I circled the block a few times and came back to get a better pic. There was a lot of parking though. It wasn't busy whatsoever and the post office is small enough to suit this medium sized town. It's right on the corner to so it's easy to find. It was closed when I went so I couldn't see how friendly the staff was.

Came by to drop off package on Saturday April 18 at 5:55pm . sign said you close at six. Lights…read moreout no one there. fyi

What a mess of a "mail n more" place. The "CEO" Teresa came out with an attitude from hell and was…read morebad mouthing us to another customer in close promixity of my niece after we asked for an itemized receipt of a $113 total --- understandably so, any customer would question a total that high for some copies, a scan and two certified mail letters. After I mentioned she was being overly aggressive, she insisted she was not while still behaving insanely rude. The poor staff member she had was unable to handle the tasks herself and was improperly trained so made mistakes although she was trying her best to be kind through the entire interaction. I am appalled at the customer service and even the attire of someone whom claims to be the CEO. This place is an absolute joke; unprofessional and disgusting customer service with zero etiquette. My mother has frequented this place and I have advised her on many occasions to handle her copy, print and mailing needs here. However, after the way we were treated today, we will never return and make sure we alert the community of the behavior and unprofessionalism. TIP: FEDEX, UPS and USPS will be WAY cheaper and friendlier. Mailing costs alone will be at least 33% less and you will just need to print out at staples or actual UPS store (wish I had known this sooner).

This post office looks sketchy. It looked really meth-lab ish. It's just as you enter the native…read morereservation in a big corrugated metal manufactured industrial type building. It makes me kinda sad and I didn't want to judge and think this is how native reservations are, because a lot are not. The building just didn't look safe at all. Again I'm not hatin but this corrugated metal building really needs an update and the landscaping done. But maybe it's like, who is going to come all the way to White Swan to mail a package. Just sayin.

Our Post Office works just fine, it is safe, clean, professional, and is up to date and offers the…read moresame as a big city Post Office. So let me speak words spoken long ago, humans that have a hole in their heart, never find peace, because they can never fill the hole in their heart. We don't wish all the bling, we have awesome postal workers with great postal knowledge, and great customer service with true smiles. Susan S.