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    Axiom Technologies

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    Best Buy Yakima

    Best Buy Yakima

    (42 reviews)

    $$

    We purchased NordVPN from Best Buy through one of their telephone sales agents. Now our computer is…read moresuper slow and our phones no longer connect to our vehicles. We were told by the phone salesman that a VPN was a necessity. He neglected to say it's really only needed if you use public wifi, which we don't. We went to our local Best Buy to see if they could help us with these problems and they told us that we don't need a VPN. We've removed the VPN from all of our devices and tried to return it nine days after the purchase date only to find out that the 30-day NordVPN 100% satisfaction guarantee doesn't apply if it's purchased at Best Buy. This is the same for almost all software that offers a money-back guarantee. Do yourself a favor and only purchase software directly from the manufacture. We might as well have flushed $70 down the toilet.

    Insignia 250. I wish I could give the negative number -3 on the Best Buy customer service. No one…read morehad what should have been routine answers for questions I had and efforts to trouble-shoot issues were never offered as they arose. I was repeatedly told by Best Buy staff that they could not help me, to contact Insignia products. At least Insignia was easier to talk to but lacked appropriate communication with Best Buy staffers themselves. There were contradictions in what I was repeatedly being told without explanation or clarification. After an over 500$ purchase which included a warranty, I have wasted hours trying to get the information needed. Let me be clear... BEST BUY sucks. The organizations Best Buy pays to pick up the pieces after the traumatic experience of dealing with in-store inept personnel far exceed any of Best Buy efforts. My ac unit was bought outright in April and only was used weeks in May when it was first turned on. The manual is useless. Everything I found was posted online never clearly getting a picture of how to use my unit to increase its longevity. I have cashed in with my warranty and the new unit has now been installed-a fight I had to take on even though I had paid for the original installation. With no coaching as to the effective use of the product I have done everything I can. It is a loud unit, louder than the first. I found that information online. What is normal for the Insignia ac? I don't know but maybe I will trip over more info online. It sure wont be found at the store. What is the recommended maintenance? That info is coming in one small detail at a time, again online. And I paid what? 529$ and I cashed in on the replacement. I will run it until it runs no-more still doing the best I can with non-existent support I have. (No family either) If I get less than 4 years outs THIS unit I will be asking be reimbursement of the total price. BEST BUY should be called BIGGEST RIP-OFF!!!

    Axiom Technologies - itservices - Updated May 2026

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