This was a perfectly fine USPS outlet on Harlem Avenue. It was large and spacious and clean. As a…read morepostal outlet it offered all the usual stuff one might look for, and did so very nicely. Inside there were a large amount of postal boxes that one could rent, enough counter staff to get you through the lines, and all the usual supplies. Outside there is ample parking, but in a very tight lot. You enter from Harlem and have to exit the same way. It would have been nice to have an entrance/exit on 111th also. Ratings wise - this place has a lot of 5s and 1s. I think they land right in the middle of that. USPS workers get a bad rap ... it is a tough customer service job that many people don't appreciate. Give the USPS people a break.

Worker at counter was ready for me and blurts out "hey old man" as in 'you're next'…read more It obviously was a case of him never calling anyone from his teachers to a father (figure) Sir so he sure as hell wasn't gonna call me, sir I was just in shock. I couldn't believe someone could be so rude just because you walked in there to buy a stamp.

I made an appointment to renew my child's passport. I confirmed the appointment via text. I show…read moreup to my appointment early just to have the person tell me that my appointment was cancelled. "The Postmaster cancelled all passports appointments this week. They were supposed to call you. Sorry." I took off work and pulled my child from her education program just for this appointment and they couldn't bother to send a simple text?

Used this for my first ebay sale. The lady at the coutner was super nice and helpful. Everything…read morewas very simple.

Patrick is great! I was so surprised how fast I was in and out for a 1st time passport, with still…read moreleaving with valuable information. He honestly made it a breeze. He greeted me was very friendly, super knowledgeable and you can tell he's people person. Thanks again Patrick you made my day.

This post office most my package that was dropped off 10 days ago and it hasn't moved since. Today…read moreis the 18th and it was supposed to delivered last week. It was scanned in and never moved which means it's lost. This post office doesn't even have a phone number to call to talk to someone so I'm writing this hoping someone sees it.

https://amp.usatoday.com/amp/2085638002ost Office!…read more Plenty of parking and easy access. The postal workers could not be more kind and knowledgeable. Long Holiday lines for service move fast. While this is not technically the P.O. for my home address, I have been using for over 30 years.

Worst customer service ever!!! Two woman are lazy as hell…read more First window I went to was a female that was speaking getto. Sorry you are in a state building working speak English please and after I finally figure out what she was telling me that I need to do I stepped on the side to fill out my form. Got back in the line and was called by the other female , after she finished eating her chips from the bag,and this one was acting like she's doing me a efffin favor to help with the rest. There was no tape so I asked her if I can get more and she just looked at me and told me to go to the other window. Omg how lazy you can be . I definitely will go to worth il such a difference . People working at worth post office are so nice.

FAST, friendly and efficient service. When you are making a stop after work, the last thing you…read morewant to do is deal with someone that doesn't know what they are doing. AND, you certainly don't want it to take forever. Not the case with this store, I went in to return a third party Amazon order that I was not happy with. I had already been to the post office and they wouldn't accept my label. In and out, no issues and the employee was nice enough to show me the simple mistake that Amazon made. Which is why I had to return the item here.

This may sound petty but let me know. So I work for Fedex and one of my regular stops is this UPS…read morelocation. I'm consistently here bringing large orders and take the time to organize them to be nice for them in the store. Today when I show up as a customer, excited to see people, I may know, they tried to charge me two dollars for a piece of tape. I even explained don't you recognize me? I'm here all the time and I do you guys favors. Manager says it doesn't matter. Again, maybe I'm being petty, but I thought that was so rude and I'll remember that the next time I have a delivery here .

June 10, 2026, afternoon. The young woman at the desk said…read moreit would be over $300.00 to ship a hardcover book as a gift to a friend in London. I said that is not right. She did not care. I went online and was able to ship it for $32 UPS Worldwide Expedited and it will arrive within the week. London recipients do not incur customs charges for gifts of hardcover books, so this is the total cost. I recommend looking up your own HS/Tariff Code so you know the estimated cost before going in.

I submitted a review a few months ago, but I just wanted to let the management know about their…read more employees at this location! I went in with multiple Amazon items to return, & quickly got the items mixed up.The young lady who was taking my returns, Brianna, just took charge! She took my phone & found everything I needed to complete the mess that I dropped on her! She was outstanding! I was flustered & embarrassed, & she "talked me down"! I want to thank Brianna, & all employees at this location! They never make me feel like the old lady who is not that great with electronics! I truly appreciate the kindness that these employees always show me! Your business shines because of them!!

Very friendly and helpful with returning amazon packages. Never had a problem with this location…read more From them holding packages for me to shipping out packages.

I went to print one label for usps and they charge me 3,51 $ for one page ....... Never againread more

Really great service and will definitely come back I was in and out in a jiffy thank you so much…read moreYvonne manning

My favorite place for all my shipping needs. Wonderful service. Nice people. Notary too.read more

This place is a full service FedEx center. I purchased some outdoor furniture from the outlet and…read moreneeded to get it shipped to my home in Portland. The service level that I received was above the top. The young lady in shipping made sure the items was boxed correctly and things would arrived unbroken. She was eloquent and polite. It was such a difference service level than I see in the Chicago area, applauded her service with a Starbucks gift card. I would use this office again and again. They rocked it.

Miss Joyce was so patient with me and having my periodic table of elements laminated. I wasn't sure…read moreabout a numerous things like the size of the poster and which finish I should use and she was super patient with me while trying to go over it with my daughter who is 14 and receiving this specific item as a graduation gift. Of course, as a mother, I wanted to be just perfect. She cut it right and laminated it in superb standards! It really made my holiday weekend. Thank you.!