We had two packages that were pre-paid via your online shipping website. Both packages were clearly labeled and paid for. We do this to save time and therefore save money. I asked my wife to drop the two packages off at our local post office. She proceeded to the counter as I always do to leave them as they are already prepaid, she was yelled at by an older woman telling her she had to wait in line. My wife politely explained to her that they were pre-pay that she was simply drop them off the older woman once again scolded her like she was a little girl and told her to get back in line to my wife's humiliation. I will clearly never use this location ever again. it is not acceptable that would be paid for a service online and simply want to drop it off we are treated with such disrespect by your employees. I often use the Auburn Massachusetts location and have never once had a problem with your customer service. I hope that this does not happen to someone else in the future ...I went to complain on your website but the submit button was not available... read more