3rd time in a row I arrive withing published business hours and find the lights out and door locked…read more!!!

Brought birthday card with 2 stamps already attached to send Priority Mail,…read moreput in envelope, sealed ti, was gracious. Charged my wife flat $20.00

Stay away! I have faxed from there and found it was faxed wrong and the recipient got blank pages…read more Just this week I wanted to drop off a return through UPS. The woman was sitting in a chair on the phone. All she said was "UPS?" I said yes and she just told me to leave it on the desk and returned to her phone call. No receipt was offered but I figured UPS would get the package and scan it but 5 days later and UPS has no record. Better off going to the UPS store, might cost a bit more for other things but they scan it in front of you and give you a receipt.

Bad business. Very poor customer service. Online it says they are open until 5:15. I arrived at…read more5:05 and they appeared to be closed. I saw the woman inside and knocked showing her that I had a box and she just shook her hear no. It was a fully prepaid USPS box that I just wanted to drop off. She wouldn't let me in but the Fedex delivery man arrived a minute later and she had no problem letting him in. I have been in before and she's had a poor attitude, but this time was the last straw to prompt a negative review. It's unfortunate that employees (or owner??) like her make the local residents not want to do business there, especially during the holiday season.

I highly recommend this location. Matt & Josue have always been very helpful, they explain…read moreeverything, and have helped me tremendously with the 4 U-Haul boxes I picked up that were shipped from TX. Always smiling and friendly. They are very efficient and hardworking young men. Thank you for their great customer service.

When returning Items from Amazon as customer's packed, UPS associates or owners reject the packed…read morereturns in a box as not certified box and attempt to sell their own boxes making excuses as Amazon policy which is not true!! This store uses tactical extortions to scam customers by buying the store boxes. This is unacceptable service and damage UPS customers service image and business ethics.

If I could, I would give it a 0. There are currently several men working there. These men are…read moreextremely unfriendly, rude. I have never in my life encountered such hostility towards a customer, from whom they profit. I do not feel comfortable and good in this place, among these men. I prefer to go to the neighboring Staples or another store, although it is less convenient.

For some reason the clerk decided to lock the doors early and left me and three other customers…read moreoutside and then just left at 2:27pm. I get it you hat your job, but damn. Owner came back and made good on great service

I couldn't possibly explain the professionalism and good service I received with a Particularly…read moredifficult items to ship. Kenny, the store manager went above and beyond to do everything he could to help me. If you need it done this is the place to go.

Love the new location!! So fast and easy to use for returns. The gentleman working the counter…read moretoday (6.11.19 at 2:20pm) was so nice and helpful. Made everything so simple. Much better than my experiences with returns at the Staples location. Thank you!!

Been going to this store for a long time. Very professional, always helpful. It's always a…read morepleasant experience.

Can't thank this UPS for helping me to create our memories that will last forever. Special shout…read moreout to Tajkia and Gurdeep who sat with me, suggested how and what to order, finally a magical poster for our 20th anniversary.

I'm sure they're nice folks but I experienced from them two no shows on promised arrival days which…read moreI had taken off from work and a lack of communication. Frustrated I eventually requested a refund which I did receive timely.

Forgive the pictures. We are having our front lawn reseeded, so it was hard to get flattering…read moreangles. Pat does great work, shows up when he says he will, and is very considerate. Our cap was not in stock when he installed our lantern and mail posts. The epoxy on the lantern post needs a day to set before wiring. We agreed he'd wire and cap when the cap came in. It was delayed, but Pat came to wire the light the next day because he didn't want us to wait to have light.

Rude and terrible customer service. They agreed to ship a package for me. One month later when it…read morestill wasn't shipped I called them and they then told me for first time they weren't going to ship it. Not even a phone call to let me know that prior to my call. I told them they already agreed to ship the item and their response was "why don't you say that another five times." Will never give them another dollar of my business. Would give zero stars if I could.

Absolutely terrible service. The seller dropped off a package for second day air through UPS and…read moreUPS did not receive the package until a day later and now I don't get my package until Monday the following week terrible service You guys need to refund me my fucking money you're a bunch of fucking assholes and bastards. You're fucking employees. Need to learn how to get a package out on time and respect peoples money.

I was quoted $85 to pick up an auction item from Skinner Bonhams. When it was ready for shipping,…read morethey asked for $160. They eventually settled for $147. The item was nicely packaged, but I had the impression they might have gotten my business with a low ball offer, intending to increase the shipping price once the item was packaged. Not sure, perhaps it was an honest mistake.

Excellent store and the employees are great . The employees go the extra mile …read more I use this place many times for mailing out products , returns To day I was sending out special paperwork from a company and when I showed up the employee pointed out that it was fed x but still helped direct me to to the right place Thanks

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Don't use their self service kiosk unless you want to end up with a lost package that "they assume…read moreno responsibility for". I'll take my business elsewhere