Update. I have filed multiple complaints about not receiving…read moremail. Today over 3 months of mail was left on our door step. Smooshed and seeming like it was left out in the rain. Mailman needs to be inspected to make sure he is delivering mail in the right place and box. It's unbelievable that I would receive a call from your Lead saying that "Maybe you aren't getting any mail." Unprofessional. Constantly waiting on my bank card and having it sent out twice. Only for the post manager to tell me maybe the problem is my bank or we don't have any mail.

Super long lines. Self service kiosk has been broken FOREVER. Don't go here during your lunch break…read moreand think that you'll get service. Employees were friendly and building was clean, but I am disabled and had heavy packages to mail and there were no counters to set things on in the long line.

I have been using the Post Office in the Foothills since 2001. It is difficult to review, because…read morethe employees are great but the waiting can be difficult. If you are standing in a long line, and holding a package or two, it really becomes a physical strain. The Post Office has always been understaffed, and I do not think this will ever change. They removed the center table where you could set your package when you got that far up the line. They do not carry as many different sizes of USPS boxes like they used to, but they have a selection of other boxes which you can buy. I have resorted to ordering my USPS boxes online -- they are shipped for free, but only come in packets of 10 boxes which is too many. (I just ordered a packet 9 days ago, and it still has not been shipped.) The employees are always friendly, always patient as I select my stamps, and always efficient. Of course, the price of postage has gone up, and delivery of priority mail can take a week. A letter can take up to 10 days to reach the east coast. The parking lot can be difficult -- that turn around the corner of the building, and then the next turn to the exit -- please be cautious and drive slowly. At the Foothills location, the customers are polite and the whole atmosphere is cooperative. It is mainly the understaffing... It is so weird to stand in line, to look at the employee station area, and to see an employee at one station and then the two empty stations.

Wow, please please please hire more people or more qualified workers. The line is Always super…read morelong. Help

As far as Post Offices go, this one does the job. A friendly staff for both military and civilians…read more Also, decent prices; I use this one more for buying stamps or mailing things out if time isn't an issue. Somehow it's a bit slower sending it mail out. But it still works for me. Worth using!

Had the best experience today with the staff at this location the gentleman who helped me Jacob was…read morevery helpful and explained the options i had to ship my package with and also helped with my amazon return, got me in and out in a timely fashion and was nothing but smiles and customer service the whole time something other locations lack will be returning in the future! 5/5 all around

Can't seem to deliver packages to correct address. Drivers don't know the difference between street…read moredrive and lane. I think they're illiterate as it's routine to expect UPS to screw up shipping Edit to respond: that was some great way to shift the blame and not take responsibility for your companies failure to read a street label. It happens so often I have become friends with my neighbors because UPS can't deliver anybody's packages correctly out here in the foothills. Maybe YOU should teach your drivers the difference between "Street" "Drive" and "Lane"

The 5 star reviews are for the guys and gals at this UPS Store who make the visit to their store…read morefun. They are always friendly and on top of things. Ask them any question and they are happy to answer.

Can't read a shipping label. Cant tell the difference between street drive and lane. Routinely…read moredelivers to the wrong address. I believe the drivers are illiterate because of this. Edit to respond: thanks for the AI generated response. It's not just one delivery. It's every delivery I have from UPS for the last 7 years I have lived here. Every UPS delivery goes to my neighbor because UPS drivers can't read a shipping label to see the difference between "Street" "Drive" and "Lane". MaybE YOU could educate your drivers in how to read a shipping label. I even have a picture of UPS delivering medical supplies to my neighbors DOG! Yes. The proof of delivery is a picture of my neighbors dog UPS drivers are the worst. If I could give UPS a negative review I would. YOU SUCK at package delivery.

This is the best shipping store in Fortuna Foothills with fast service and very reasonable…read morepackaging prices. I've been using this store for all my shipping needs for a few years and highly recomend to travelers.

I thought I had found a great local business to take care of my shipping and mailing needs. It…read moreturned out that the young woman who helped me was unfriendly, impatient with customers questions and condescending.

UPS gave me a hard time about reusing a box and wanted me to purchase one of theirs so I decided to…read moreswitch it up and go to FedEx. This is my first time sending a package here and I am absolutely satisfied. Luckily they were forgiving about my reused box. Miguel is so great. Not only was he really knowledgeable and all of the options, but he was very personable, and made extra suggestions on how to handle my package with care. I wish I could leave a compliment on an employee page, but I googled and could not find anything but complaints. It was not very expensive and my package will get there in a timely manner.

I love using this FedEx location for printing or using the mailing services…read more It's across the road from Pizza Hut on 4th Ave. The staff go out of their way to help you, they are awesome! It's also relatively cheap, for the services they offer.

My order got here on my po box since Saturday morning I go check Sunday morning no package. Today…read moreMonday I had the worst experience on top of loosing my mail the condescending manager "Jose" tells it has already been picked up I read through his BS immediately so I said you "So fucked up? "He lost it dodging accountability even after I explained ti him nobody open the po box but me and that I was certain they lost it and he denied and So I call for the other gentleman manager 4 times he tried to be sanctimonious and I ignore him stressing that I already asked LIKE 5 times he tried to be a smart ass and say that I only asked 4 times which just shows the utter garbage in our government facilities after asking again for the 5 time as I made sure he heard The other gentleman basically said if its not there list is as lost and I did but It took nearly an hour due to poor managerial skills I refrained from saying my own set of snide comments even-though there was an exceptional amount of subject matter and Im glad at least one manager doesn't act like fool but that's still 50% too much so I beg for the USPS facility on San Luis to not be the worst because there definitely one of the worst.

my pack was delivered today at 7-8 am and haven't been able to pick it up it was 4:30 pm and still…read moreno package, went to talk to a worker and no solution and was asked to wait, the post office closes At 4:45 after that if no package I'll have to wait till tomorrow and one one can help bad service.

Small but has everything you need in a mail stop. They always seem to be open, very helpful,…read morefriendly and willing to assist. The perfect neighborhood mail stop.