I came here today due to the fact a package was scanned and not delivered. This is a serious…read moreproblem. Once I get here I ask the postal worker about it and he rudely stated stand at the door and I asked him which door he pointed to the side door. I have been standing here for the past hour. This is absolutely unacceptable and unprofessional. It's known that scanning packages and not delivering is an issue within the usps. Just help people when they come to inquire about something they've paid for and now don't have it because it wasn't delivered. My money is gone! Which I hope the business will help me or I'll have to purchase another.

Though a little tough to find, this is my top recommended Post Office in Wilmington. The staff are…read morepatient and friendly, the line (if there is one) moves very quickly, and it's located in central Wilmington, right around the corner from Target. Warning: The parking lot is one way. You pull in from the north and out from the south. There's two lanes exiting so that those just dropping off letters can throw them in the posted mailbox to their left. There's always tons of parking. They always have a nice variety of stamps. And the rest is pretty standard to your average, small post office.

The weekend drivers refuse to use the Amazon locker. Today is June 15th, 2025 and my package was…read morethrown next to the locker and in the unsecured lobby. The driver then out on the Amazon site that my 2nd package was left in my mailbox and it is NOT in my mailbox. Therefore, it appears there is a lie and a theft. I have spoken to the weekend drivers multiple times and they refuse to follow protocol.

28401 must be included on any list of the WORST Post Offices…read more Constant Issues: Lost mail Mis-delivered mail Amazon packages delivered 3-4 days late First Class Mail deliver at or after 9PM. Rude or uncaring counter service.

I came in yesterday to mail off a yearly bill, I make it a habit to also pay for a return receipt,…read moreand I already filled out my pre stamped envelope with my personal senders address sticker already on the envelope, I filled out at home. There are two bald headed males who work there, the one with the glasses was very nice and professional, the one without the glasses asked me a rude question "Is this envelope yours"..? As in implying if I paid for the pre stamped envelope, common sense would say how else would I get it? The only way to get a pre stamp envelope, is to purchase it directly from the employee. I already brought the pre stamp envelope with me before entering the store, that means the envelope is already paid for , then once I answered him yes, he purposely overcharged me, when I came in the day before when the nice bald headed employee with glasses rang up my total , it was $9.17 , the next day when the bald headed employee without the glasses rang me up, he overcharged me $10.47, which I thought it was very odd, I didn't question it, but I wanted to share this on Yelp, I will NEVER ever go to this location again. The bald headed employee without the glasses needs to be either retrained or terminated .. My advice if you do go to this location, I'd request to be served by the bald headed employee with the glasses or the female employee..

If I could give this zero stars I would. These people are the worst and most incompetent people I…read morehave ever had the ruin of meeting. After calling 38 times on 5/29/2026, I received no answer throughout the day. Talk about incompetency, these people have no idea what they are doing and all should be fired by corporate. This is easily the worst customer experience I have ever had. My amazon package was not delivered due to the delivery driver scanning the package to say it was delivered when it never was and claimed it as a wrong mailing address. Absolutely ridiculous, I went this morning before work and the guy said yes it will be delivered today, and that my carrier just got back from vacation. Just mind blowing the dumfuck people are all in one office.

This post office is one of the nicest ones that I have been in. The employees are very friendly and…read morethe place is immaculately clean. I was so surprised when I walked in here to see how neat and organized everything is. I would come back here again in a heartbeat! .

Mail courier throws and kicks our packages to the door. Talked to site manager and they don't…read morecare. It just keeps happening. They are so rude when you bring up any issues.

Even though the usps delivery service isn't always the best , what is? This morning I was in there…read moreand there was an older lady being absolutely horrible to the cashier. It made everyone in there uncomfortable. I hope that when that Karen called to complain that they pulled the cameras to see how she handled it. Bc even after this Karen was cussing at her and speaking to her like she was HER personal service worker, the postal worker STILL helped her. It was crazy, props to the team there! Thank you !

It's not the employees at the Post Office's fault they are so overworked! But the delivery service…read morein Leland is awful. We live behind a gate on a farm for animals that only locks late at night and they often try to deliver after the gate is locked (it's like 8-9pm!!) then they say my package is undeliverable and will be redelivered. But they never redeliver them. The weekend delivery workers won't deliver our packages **at all** and we never see them after the first delivery attempt. We've lost so much money because they are so overworked they have to deliver late, late into the night and on weekends they are so rushed they don't deliver at all.

Came in this morning to do an Amazon return. No line, was greeted by the gal working. I quickly…read morescanned my item and was out. Second time at this location. Lots of parking and no waiting.

Dee helped me the other day with a large item to return. He was kind enough to retrieve it from…read moremy vehicle and bring it into the store. Although there are two or three other stores that are closer to my home I always go to this particular UPS store as they are so kind and helpful. I don't know the names of the other staff, but I know there is a gentleman named Dallas that has a great attitude and is very professional. All the staff at the store are Top Tier.

This is one of the closest UPS stores in the area relative to Murryville. They are very efficient ,…read morequick and pleasant to work with.

Stopped in here to mail something this morning. The man was very friendly and said DMV would get it…read moretomorrow. Easy access with plenty of parking and huge bonus, TJ Maxx next door. lol

I love this little post office! The employees are so nice and helpful. The boxes are affordable and…read morethere is never a wait.

I love this post office! The guy that drives the silver camero that works there (I've never caught…read morehis name) is the friendliest and fastest employee, he honestly is the reason for the 5 stars. Places need more employees like him!

Corey and his family that run this place are amazing! This service really helped me out to be able…read moreto set up a mail box from moving cross country. I mean they actually answer the phone!! When I've called the post office for a simple question it takes at least an hour on average to speak to a real person, but here you can reach them within a couple seconds. They are a small mom & pop shop and their family really is so sweet and understanding to your needs. They also have tons of little home made goodies from candles and dog treats to clothing etc.. Highly recommend if you are ever in need of any mailing services!! A++

I dropped off a package with returns with a FedEx label to Mailbox Express, which we've used…read morebefore. I waited for the return to come in, and I checked the tracking. After about 30 days of not seeing my return processed, I called FedEx, which said that it wasn't delivered. I then checked, again, the tracking on the Mailbox Express receipt said delivered. I then realized it was sent via UPS instead of FedEx strangely, so the package scanned was clearly not the package dropped off. In fact, it was delivered to a different state and not recoverable. After a month of talking to FedEx, UPS, and the store it was being returned to, they placed the blame on the third party shipper (Mailbox Express). Mailbox Express let me know that their receipt/policy says that they take no responsibility for any package that isn't delivered properly and that it's the responsibility of the shipping company that it's then sent to. Unfortunately because this wasn't an error of FedEx, the return store, or UPS - this is apparently just a loss. The package of returns was over $500, and despite this very clearly being a store-error, sending it via the wrong service not at all affiliated with the label adhered to the package, they offer no recourse. Good luck if anything goes wrong with your package at this store. I was recently laid off, and this money means a lot to me. I think it would mean a lot to anyone. *I've never left a negative review for anyone, ever, in my 32 years on this planet. I work in the service industry and formerly customer service and know how much these reviews are crucial to a business and one bad day or bad experience shouldn't be reflective of an entire institution that employs multiple people. But this, I have to say, is egregious.