This has been a total nightmare, I purchased from a consumer "Supreme .com" and they never sent…read morea tracking number. After a week I contacted the consumer and the only way to contact them is through email. I asked for a tracking number if my package was shipped and after a day of waiting for a response they sent my tracking number and also saying that it was delivered the 26 of November. I contacted the consumer and all they had to say was that they were not going to hold themselves accountable for anything. I tried to explain that I have cameras and that the day stated as delivered no ups associate had delivered to my domicile. I had to start my own investigation claim with UPS and after another week of waiting. I was told that they couldn't retrieve my package from the wrong address that it was delivered and that they are sending my refund check to the consumer that already has been paid by me and I need to deal with them. All both of them have done is ruined my son's Christmas and I still don't understand why are they getting the check because they have been fully paid by me and I never received my merchandise. UPS sends me to deal with Supreme and supreme sends me to deal with UPS. This is pure robbery by both companies and I hope no one will ever have to deal with companies that make costumers feel like they are thieves. Never in my life I been treated so poorly

BEWARE OF THE UPS LIE! I am writing this review because this…read moreis the second time UPS used this excuse to explain why they did not deliver a package on time and it is my opinion that a business should not practice lying to a customer! My package was due to arrive today based on the seller and UPS tracking services. I continued to track my package throughout the day. The UPS website stated earlier this morning that the package was out for delivery. This evening when I checked the delivery status on the UPS tracking site the following information was provided from UPS: "Delivery Attempted. We missed you. We'll try again on the next business day." My problem with this message; is the message is NOT TRUE; UPS LIED! UPS did not miss me!!! I have been home all day tracking and waiting on this package! This practice is dishonest and outrageous! In my opinion, if the UPS driver decides he is done for the day, I guess it reads better for the driver to say they attempted to deliver the package and nobody was home; instead of the truth...I decided to quit before delivering all of the packages on the truck!!! UPS should have a way to track their driver's vehicles to verify if the truck actually arrived at the customer's address; before they allow a LIE to post on their tracking website! A very displeased customer!

There are a couple of UPS Stores in our town. I usually use the other…read morebut today I went into this store on Oleander Drive. I had some baby clothes packaged in a brand new Copy Paper box from Office Depot. I have shipped many times in my own boxes and this one was fine. The clerk however told me she could not ship it unless it was in a 'shipping box'. Although this seemed unusual I was in a hurry and figured the normal shipping on a box this size and weight has been about $40 so I'd just pay them for a box. First she charged me $39 for a BOX! Then she charged me $100 for shipping. I sincerely believe I was taken advantage of and deceived by this store. I will never go back in there and discourage anyone from using this store. The other location is friendly and honest by the Lowe's near Best Buy.

Wow this place by far has the nicest ladies working there. I needed some pages laminated and she…read moregot it done perfectly! The other one was super friendly as well, and was helping all the others coming in. I wish this was my local ups store, as my two locations aren't that friendly. Easy to find and plenty of parking. Kudos to these awesome employees. Give them a raise!

Came in this morning to do an Amazon return. No line, was greeted by the gal working. I quickly…read morescanned my item and was out. Second time at this location. Lots of parking and no waiting.

this is a really well staffed, and organized UPS store. the staff are friendly, knowledgeable, and…read moreensure the customers are seen quickly. would highly recommend.

I've used this specific location for a number of years now. The owners and employees are all…read moretop-notch.

I recently moved to new area and had a package scheduled for delivery. The package was scheduled to…read morebe delivered between 2-4 pm, however it came before noon. Upon arriving home I saw the UPS post it on the door and was initially frustrated that the driver didn't just leave the package as instructed in the notes. So, unsure of what to do, I called this UPS store and talked with Red, who also happens to be the owner. (I found this out after he had taken care of helping me) Not only did Red help locate my package, and the store it was being held at-he instructed me on what to do if the access point store said they didn't have my package. Furthermore, Red remarked about 5 times, to call him back if I needed anything, or wanted more assistance regarding my delivery. He explained he may not be able to help find it, however he would do whatever it took to try and help. Red went above and beyond in assisting me and I am extremely grateful for his patience and service. He could have easily ignored me and replied with-sorry I can't help, however he did not. This shows that Red has a moral compass and truly loves what he does. I appreciate Red and his willingness to help me out with this situation and if I ever need to ship anything through UPS, you best believe I will be heading to Red's location! Thank you Red!

Excellent, friendly customer service. This is my go to store for all my packing/shipping, copy/fax…read moreand office needs. I have had a mailbox with this location for the past 12 years. The family who owns and operates this business is always very courteous and helpful - I strongly recommend them for all your shipping and office needs.

The behavior displayed by the gentleman with glasses is historically rude and unprofessional. There…read moreis never an effort to communicate respectfully on his part. This kind of attitude reflects poorly on the company and needs immediate attention. With my luck, he's the local owner.

The service at the Porters neck location was top notch! The staff there, especially Ryan was very…read morehelpful. Good customer service and kindness is getting harder to find these days!

We had some business cards and folders made here and they were so nice. Great quality, clear…read moreproofs, easy communication and QUICK turn around. also very affordable and it was nice to use a local business versus ordering online from who knows where. Thanks for the help Chandler!

I was in your store trying to get some tax information off my computer for filing taxes and I was…read morecompletely lost your associate was very helpful I felt a little guilty because it took some time but he was very determine to help me I asked him for his name so I could give him a plug since we cannot tip them his name is James D thanks James have a great day

Owner of this franchise has directed his/her employees to NOT check in any Amazon returns except…read morehaving the customer do it themselves through the kiosk. Today there were 8 people in line out the door and 3 employees behind the counter just standing there doing nothing...well actually one was wiping down counters. When requested for help since they were just standing there, they said they had been instructed not to do so. I could understand it if snyone at all had needed something, but that was not the case. They were asked by most of the people coming in to see the line and them just standing there. Perhthey need a UPSonly line that is waited on fist, like First Class at airport, and then help others. It was absolutely ridiculous and a rainy day to boot. Pick another location for your returns.

Staff is always friendly and helpful! They're open when the post office is not! Very much a life…read moresaver at times! You can make copies, buy stamps and supplies and ship whatever you need!

William was very helpful and I didn't have to wait to be served. I needed a notary and the…read morelocation is very convenient. Great service.

Love FedEx on 23rd St. Wilmington, NC Everyone is always…read morenice and quick. My. packages always arrive as planned.

My carrier throws my Chewy order on my porch every month! Today, I confronted him and he denied it…read moreafter watching him do it. Every month the boxes are always busted and I can see him on my camera. I deliver for grocery stores and wouldn't ever throw a customer's order on their porch like that. If he doesn't like handling packages he should find a different job. This is unacceptable!

Best customer service I've ever had at a FedEx. I had a very difficult shipping issue, returning…read moretwo big electric scooters with lithium batteries and all, and the manager Sam was incredibly helpful, swift, and friendly as she connected me with the FedEx hub nearby for a drop off with their dangerous materials unit (shout out Matt there for being helpful on his end!).

David and Lauren are wonderful! On two different instances,…read moreI've had personal home printer issues and they were able to knock out things for me on the fly. That looked beautiful when I was in a very high stress situation. I cannot recommend their services enough! Thank you both for all you do!