Even though the usps delivery service isn't always the best , what is? This morning I was in there…read moreand there was an older lady being absolutely horrible to the cashier. It made everyone in there uncomfortable. I hope that when that Karen called to complain that they pulled the cameras to see how she handled it. Bc even after this Karen was cussing at her and speaking to her like she was HER personal service worker, the postal worker STILL helped her. It was crazy, props to the team there! Thank you !

It's not the employees at the Post Office's fault they are so overworked! But the delivery service…read morein Leland is awful. We live behind a gate on a farm for animals that only locks late at night and they often try to deliver after the gate is locked (it's like 8-9pm!!) then they say my package is undeliverable and will be redelivered. But they never redeliver them. The weekend delivery workers won't deliver our packages **at all** and we never see them after the first delivery attempt. We've lost so much money because they are so overworked they have to deliver late, late into the night and on weekends they are so rushed they don't deliver at all.

This post office was the nearest post office by our hotel. We mailed our items express yet we were…read morehonestly informed it would not be the next day. It might take two business days or three days including the weekend. We paid $33 so the items would reach the person immediately. They got it in 2 days. I respect the honesty of the staff and didn't mind paying the fee.

Food is good. water slides are also clean. Stamps are cool. My package arrived quick.read more

I came in yesterday to mail off a yearly bill, I make it a habit to also pay for a return receipt,…read moreand I already filled out my pre stamped envelope with my personal senders address sticker already on the envelope, I filled out at home. There are two bald headed males who work there, the one with the glasses was very nice and professional, the one without the glasses asked me a rude question "Is this envelope yours"..? As in implying if I paid for the pre stamped envelope, common sense would say how else would I get it? The only way to get a pre stamp envelope, is to purchase it directly from the employee. I already brought the pre stamp envelope with me before entering the store, that means the envelope is already paid for , then once I answered him yes, he purposely overcharged me, when I came in the day before when the nice bald headed employee with glasses rang up my total , it was $9.17 , the next day when the bald headed employee without the glasses rang me up, he overcharged me $10.47, which I thought it was very odd, I didn't question it, but I wanted to share this on Yelp, I will NEVER ever go to this location again. The bald headed employee without the glasses needs to be either retrained or terminated .. My advice if you do go to this location, I'd request to be served by the bald headed employee with the glasses or the female employee..

If I could give this zero stars I would. These people are the worst and most incompetent people I…read morehave ever had the ruin of meeting. After calling 38 times on 5/29/2026, I received no answer throughout the day. Talk about incompetency, these people have no idea what they are doing and all should be fired by corporate. This is easily the worst customer experience I have ever had. My amazon package was not delivered due to the delivery driver scanning the package to say it was delivered when it never was and claimed it as a wrong mailing address. Absolutely ridiculous, I went this morning before work and the guy said yes it will be delivered today, and that my carrier just got back from vacation. Just mind blowing the dumfuck people are all in one office.

I came here today due to the fact a package was scanned and not delivered. This is a serious…read moreproblem. Once I get here I ask the postal worker about it and he rudely stated stand at the door and I asked him which door he pointed to the side door. I have been standing here for the past hour. This is absolutely unacceptable and unprofessional. It's known that scanning packages and not delivering is an issue within the usps. Just help people when they come to inquire about something they've paid for and now don't have it because it wasn't delivered. My money is gone! Which I hope the business will help me or I'll have to purchase another.

Though a little tough to find, this is my top recommended Post Office in Wilmington. The staff are…read morepatient and friendly, the line (if there is one) moves very quickly, and it's located in central Wilmington, right around the corner from Target. Warning: The parking lot is one way. You pull in from the north and out from the south. There's two lanes exiting so that those just dropping off letters can throw them in the posted mailbox to their left. There's always tons of parking. They always have a nice variety of stamps. And the rest is pretty standard to your average, small post office.

Everything Poor staff…read more Poor communication Poor help I cannot believe our tax dollars go to such an incompetent service. Service by phone service by mail service online or poor. I can't even give it one star it is so bad.

So for one I have never been to a post office before and 2 I just moved down to Wilmington so my…read moreaddress on my ID is different then my package and I used my nickname but I had the order the receipt and everything that I placed the order they wouldn't even give me a package I spent 30 on smh I never was able to receive my package maybe I should take it to court bc my mail box was to small for it to fit they gonna not give me my package also there very unprofessional they act like they don't wanna be at work very rude barley at the desk smh

Information regarding my package delivery says it arrived in Ocean Island Beach on 3/28 @ 7:40AM…read moreand it is in transit to another facility. It should have been delivered from the OIB post office to my hone on 3/28. Never happened it's being sent somewhere else. The personnel at this facility are incompetent. Stuff like this happens all the tine, they are always a day or two and some times a week late. This USPS office needs a change in personnel top to bottom.

Had a package delivered to the post office after it was closed. They sent it BACK to the shipper by…read morelunchtime the next day. I was told they hold packages for 48 hours. The 150 year old woman I spoke to, after telling her they sent my package back in less than 24 hrs, stated that the clerks make that decision. So apparently, they DON'T hold packages 48 hours! Ridiculous & unnecessary mess!

Wonder cheerful little post office. The post mistress,…read moreTheresa, is so kind, generous,and thoughtful! She has sent packages to troops that would otherwise not get care packages. They have these cute little messages in a bottle that you can send through the mail. I always love coming here

I was waiting to receive a package that required a signature. The postal worker made no attempt to…read moreget out of the vehicle and come to the door. Instead, the postal worker just threw a pre-written "sorry we missed you form" in the mailbox and drove off. I called USPS and was informed that this package could not be delivered again, and I would have to go to the post office and pick up my package. I then tried to call the Southport office but the phone rang for a long time without anyone picking up. Then when I redialed at 15: 25, I was informed the office closes at 15:30. Disgraceful.

postal carrier said my package wasn't delivered because there is no secure location…read more The problem is every once in a while they do this to me. every time they do this, I'm home so I don't understand what their problem is. my home is the most secure place on the rd. They didn't even bother to knock on the door. They normally take a picture when they deliver it, but this time no picture.now they want me to go down and pick it up. not right the company that sent me the package paid the post office to deliver it. now I'm told that I have to pick it up. The last time I complained about this, I feel. that they retaliated. Because every package that was sent to me for a week, maybe two weeks was late. of course, they deny everything.

When we first purchased our house in Holly Ridge we went to the Post Office to register the…read moreaddress. Once we got back to KY I tried sending a package to the address and it floated around in limbo land for a while because the new housing subdivision was not a recognized address, I probably would have been upset but as soon as I called the Post Office the personnel went out of their way to locate the package and make the delivery in a timely manner. They definitely earned at least a four star rating at that point. This past week in the midst of all the Holiday packages being shipped through the USPS I sent a birthday present to my daughter who is living in the Holly Ridge house. I saw on the shipping receipt that the package would be delivered on Monday 12/19. That was fine with me. WOW, I never imagined in my wildest dreams it would be delivered on 12/18, a Sunday afternoon. You guys and gals are absolutely amazing! Thanks for all your competent service that goes way beyond the call of duty,

The weekend drivers refuse to use the Amazon locker. Today is June 15th, 2025 and my package was…read morethrown next to the locker and in the unsecured lobby. The driver then out on the Amazon site that my 2nd package was left in my mailbox and it is NOT in my mailbox. Therefore, it appears there is a lie and a theft. I have spoken to the weekend drivers multiple times and they refuse to follow protocol.

28401 must be included on any list of the WORST Post Offices…read more Constant Issues: Lost mail Mis-delivered mail Amazon packages delivered 3-4 days late First Class Mail deliver at or after 9PM. Rude or uncaring counter service.