Constantly misdirect mail and packages and refuse to answer their phones when called. It should be…read morereplaced by a private mail service, they suck at their jobs.

The counter staff is one of the most friendly and helpful staff that I have ever had the pleasure…read moreof dealing with at the United States Postal Service.

Staff is always friendly and helpful! They're open when the post office is not! Very much a life…read moresaver at times! You can make copies, buy stamps and supplies and ship whatever you need!

William was very helpful and I didn't have to wait to be served. I needed a notary and the…read morelocation is very convenient. Great service.

Wonderful folks - nice , calm town totally like a nice…read morecountry side love it place is located really well and well designed also all the timings have captured on the photo this was done on 4/7/2021 - but posting today - too many things on the plate working on the weekends too -saturday and sunday full time have to get up for bus at 06:30 leave the hotel at 05:$5 too early for an Asian Indian old man - love sleeping in the morning -no other go with so many things or credit - just kidding

The post master needs to be fired IMMEDIATELY! She is completely useless and the post office needs…read moreto put Nathan in charge! I have had tons of issues since my long time mail lady left my route about a year ago and I started getting these short term people that are constantly rotating routes. Even off of holiday season we were getting our mail at 8-9 PM and that is beyond ridiculous! Not just because of the time, but to be working them so late when I know they are getting to work at or before 6 am six days a week to have to sort their own mail before they go out to deliver it. I have personally dealt with this "post master Ms Icy" (however she spells it) an couple times and she is nothing but a problem who thinks we all owe her something as if she is freaking entitled! She has to be a DEI hire because she surely wasn't hired above anyone else based of the skill she brings to the table! DEI or a job hookup is the ONLY way she is where she's at! Nathan has been absolutely amazing with all of my issues and DESERVES to be POST MASTER of SNEADS FERRY!!! All social media sites in SF are constantly complaining about how horrible the post office is being run right now and it needs a serious change! I will not stop until she quits or is fired! Sneads Ferry help me by jumping on board with 1 star reviews so we can fix our post office problem and get rid of this evil lady! Replace her with the person that will fix our issues and hire the employees that will deliver our mail on time and correctly! Support Nathan!!!! I will say that I don't even personally know him, but he is always the person that answers the phone and fixes all of my problems and they have always been fixed immediately! I'm talking about even having packages brought to me that the driver screwed up on in less than an hour during the holidays. That's the service we need!

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

I rarely find a Hampstead US Postal worker at the Main office helpful and congenial. I avoid this…read moreoffice as much as possible.

Because our mail is hit and miss delivery; if it is delivered at all like yesterday. So where is my…read moremail for today and today?

I came in yesterday to mail off a yearly bill, I make it a habit to also pay for a return receipt,…read moreand I already filled out my pre stamped envelope with my personal senders address sticker already on the envelope, I filled out at home. There are two bald headed males who work there, the one with the glasses was very nice and professional, the one without the glasses asked me a rude question "Is this envelope yours"..? As in implying if I paid for the pre stamped envelope, common sense would say how else would I get it? The only way to get a pre stamp envelope, is to purchase it directly from the employee. I already brought the pre stamp envelope with me before entering the store, that means the envelope is already paid for , then once I answered him yes, he purposely overcharged me, when I came in the day before when the nice bald headed employee with glasses rang up my total , it was $9.17 , the next day when the bald headed employee without the glasses rang me up, he overcharged me $10.47, which I thought it was very odd, I didn't question it, but I wanted to share this on Yelp, I will NEVER ever go to this location again. The bald headed employee without the glasses needs to be either retrained or terminated .. My advice if you do go to this location, I'd request to be served by the bald headed employee with the glasses or the female employee..

If I could give this zero stars I would. These people are the worst and most incompetent people I…read morehave ever had the ruin of meeting. After calling 38 times on 5/29/2026, I received no answer throughout the day. Talk about incompetency, these people have no idea what they are doing and all should be fired by corporate. This is easily the worst customer experience I have ever had. My amazon package was not delivered due to the delivery driver scanning the package to say it was delivered when it never was and claimed it as a wrong mailing address. Absolutely ridiculous, I went this morning before work and the guy said yes it will be delivered today, and that my carrier just got back from vacation. Just mind blowing the dumfuck people are all in one office.

Disappointed!! I bought an item from Amazon and PetSmart to be sent to my PO BOX. Both sellers sent…read morethem via FedEx, who doesn't ship to a POST OFFICE. First off... Why send it this way?! Instead of contacting me at the provided number/email, the packages were sent to my old address far away from my current home (have no idea where they got this old address) Contacted FedEx to pick up the packages, however they never came to pick them up. Luckily, the old neighbor was able to drop them off at a half way point. This location, which I thought was a FedEx site. When I arrived here, the guy states they charge over $10 for a "pick up fee" for these packages! This was not mentioned on the phone when I called to ask if they could hold the packages..... $10!! FedEx did not deliver them correctly and I'm penalized for trying to get my packages at an authorized FedEx dealer. Dude didn't even ask if he could help me get the over 50lb package into my car. Not cool.

Justin was very helpful, friendly and made it very simple to ship off my items! Recommend this…read morelocation!

I came here today due to the fact a package was scanned and not delivered. This is a serious…read moreproblem. Once I get here I ask the postal worker about it and he rudely stated stand at the door and I asked him which door he pointed to the side door. I have been standing here for the past hour. This is absolutely unacceptable and unprofessional. It's known that scanning packages and not delivering is an issue within the usps. Just help people when they come to inquire about something they've paid for and now don't have it because it wasn't delivered. My money is gone! Which I hope the business will help me or I'll have to purchase another.

Though a little tough to find, this is my top recommended Post Office in Wilmington. The staff are…read morepatient and friendly, the line (if there is one) moves very quickly, and it's located in central Wilmington, right around the corner from Target. Warning: The parking lot is one way. You pull in from the north and out from the south. There's two lanes exiting so that those just dropping off letters can throw them in the posted mailbox to their left. There's always tons of parking. They always have a nice variety of stamps. And the rest is pretty standard to your average, small post office.

I've used this place multiple times and have no complaints! They are patient, kind and courteous…read more Buy stamps, drop off packages and ship from this little shop. There isn't a need to head to the post office. They have multiple options for shipping packages and have quite the variety of stamps. The service is great and always quick! Which is appreciated! Keep up the great work!

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

The people who work here, no matter what day or time you go in are always helpful and…read moreknowledgeable. It's a great place to do Amazon returns as they can scan your return code and get you on your way quickly. There is never just one person working and they are worth every penny you spend.

I have had excellent service and help with my packages. I conduct a lot of shipments out of this…read morelocation and the staff has always been very helpful. All the staff I've dealt with have always been pleasant and helpful with the instructions for my shipments. Kudos to Clay for going above-and-beyond on multiple occassions. tip: Go early and beat the crowds as it can get busy. I highly recommend this location!