There is no excuse for throwing a customer's package into the yard. If someone is that unhappy in their job, take it up with management don't take it out on people's mail. This kind of careless delivery reflects poorly on the entire location. I expect better handling and more professionalism moving forward. read more

Alvin! You single handedly took care of the Saturday morning rush with a smile and courtesy. You didn't turn any one away and if you did you did the most you could and gave everyone your 100% even if it was 1 minute after closing time. Thanks for helping us on the first Saturday after New Year's Day with your good spirit and jolly sense of humor. You treated this post office like it was your business. I will patronize this USPS because of you. Keep up the good work and kudos. read more

US Post Office - Entrance - Post Offices Near Me - Wilmington, California

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Long lines, very slow service. Only one employee, no one ever comes and helps when there's long lines. Service from some of the employees isn't welcoming read more

There are several post offices near me but this is the only one with professional and friendly staff. I don't go to the post office often but I will always go to this one! read more

This is the worst post office I have ever been to. The lines are always long due to the fact they only have one person helping and She's rude and unfriendly. I get it your job sucks, but if you don't like people then customer service isn't the right job for you. I'm sending an item with Poshmark and never had to pay for any shipping material. First time ever in 2 years of selling with them that I've been told I need to pay for an envelope. She's wrong so I went to my car grabbed an envelope only to be put right back in line. I've been here now 30 mins. And still only one person behind the counter helping. read more

US Post Office - No other people here to help - Post Offices Near Me - Wilmington, California

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This post office has been a great staff, office & service to the community for a long time rain or shine! We appreciate the continued work they do to serve our community! Thank you!!! read more

This facility lost my package. I came in to see if it could be located and was given a phone number and a contact here. It's been 3 weeks since I have called 3 times and I always get the same shh. A case has been opened and someone will call back by the next day and no one ever does. Tracking number still shows out for delivery for the past 3 weeks and they can't seem to give a F. Very unprofessional!! read more

This place is so ghetto! One lady had an attitude so bad I could hardly take it. Another lady was talking with another customer for almost the entire 10 minutes I stood there. Sorry lady but I don't think talking to your homie is priority! I don't want to hear about jail and blood clots while I wait in an already hot And stuff room! read more

Elizabeth and Candice are so kind. It's a pleasure walking into the office and hearing people greeting you and wishing you to have a great rest of the day. Keep it up there ladies and thank you for your hard work !! read more

This post office has never ever gave me trouble.. I love their service.. All the ladies are with good attitude.

Literally the worst. LITERALLY. I had a package sent from Pueblo, Colorado on July 10. It still has not arrived to my house in Wilmington, California and today is August 6. I have filed an investigation. I have called them. Their idiot deliverer reported today at 5:22 PM that there was "no access to the delivery location," which is complete nonsense. This is after a month of waiting. Absolutely incredible mediocrity. read more

I've used this post office for years! And my Grandmother used it before me! Everyone in here is very nice! I ship things pretty often to friends of mine & the people here have always been great at customer service and efficient. To me they look a little over worked but it hasn't changed how patient they are with people, especially with the people who aren't easy to handle. The mural also looks great on the wall adjacent to them. The people who work here though should know that bums camp out here on the weekends. I've called the cops because I've seen a man beat a lady pretty bad here on more than one occasion. It's a government building so I feel as a resident of this town they should be aware of it but I'm sure the security cameras will show that too. Anyways other than that great people working here! read more

Simple and easy also employees are very helpful.I was shipping 3 items and had a few questions on the boxes and the type of delivery service that was chosen for my items and I got every answer I was looking for. read more

This location is absolutely horrible. I have waited over 15 minutes just to mail an envelope and a small package. There's only one person inside (which I get it, not her fault she is not the one who is hiring or not) but how can you have one person handling all ?!? Two people behind me started to complain about the waited time and I felt I just won't to get out of there. so worried my envelope and package won't be mailed properly and might gone lost! read more

Where to start with my review ..... well first off it sucks that this is the only location in this small city . So you are forced to use this location . I'm probably going to go to different locations after this experience. In the past this location has lost and send important letters ( once it was my passport) to a different address. They stole a check from my dad and committed fraud . Want to charge for stamps you already paid for . Give you an attitude if you ask for help , don't assist in packing items and lastly want to charge for using there tape ( no lie it's happened) . Even after all these experiences I still come to this location . I swear there is something wrong with me for giving this place a chance . Anyways , I sell vintage items and makeup in different platforms for a while ( almost a year ) and I decided send all my items in this location . At the beginning there was a few hiccups and after that was smooth sailing . But today that changed . Me or my dad usually go and drop off the packages and today I had things to do . So I send my dad to do me that favor . A few mins later he calls me and tells me that the post office worker gave him an attitude and told him that the fragile stickers added on packages are a $14 additional fee. Ok cool but the way that he told this my dad was not cool at all . I told him that it was bs because for 2 months I been putting this sticker on my packages and with no issues . And now all of a sudden they decided that they want to charge oh wow . Now here is the reason why I'm heated . When he went back ( after taking the stickers off ) they all ( the post office workers that are in the registers ) started attacking him telling him that those stickers aren't free and all telling him this with a straight up attitude. Oh and after that exchange he asked the post office clerk if he could help him write fragile on the package and the post office clerk just gave him a pen and made him write it ! Really you can help him ?! Wow !!! Nope ! That is unacceptable . He came back home annoyed and just letting me know what happened . I'm so mad that they did this to my dad and treated him that way . And also how they still service people with that nasty attitude ???? If they hate the job they have they should leave it . I swear every time I go I see them with a face like they hate the job they do . Please don't let this happen to you . This will be my last time sending anything in this location . I will have to go to the Carson location or Long Beach because this location is horrible. read more

US Post Office - Oh and as you can see it took my dad 15 minutes to deal with these people - Post Offices Near Me - Wilmington, California

It's sad how long we been waiting just to ship two boxes .. there's is no help and one worker.. please get more help ... ! The post office should be quick there is always soo many people waiting to be helped ... ! read more

I usually come to this post office when I'm in this area. The post office is very small. Parking lot is as well. I don't like the one way in and one way out parking lot. Basically you enter from Avalon. But can't exit on Avalon. You must go out back way and exit thru alley to another street. That street leads back to Avalon or east of avalon. I came today to ship a package. I had the item that needed shipping in my hand, my own packaging tape, newspaper for the inside of box, and inky pen. All I needed was free priority mail packaging for shipping priority mail. But I didn't want to ship flat rate box since those boxes are either to big (medium flat rate) or too small (small flat rate). I looked around the retail lobby and only saw flat rate packaging available and their priced packaging next to it. The line was long and I didn't want to interrupt a clerk to ask about packaging. So I politely stood in line to ascertain if they had additional packaging n back. When I made it to a clerk, she told me that they don't carry anything but the packaging behind me. They didn't even have the flat rate padded pouch. This is a post office. They should have some regular priority mail boxes for customers. But she had the priority mailing label that I wanted. I'm wondering y they don't put the priority mail labels out front with other free and paid packaging supplies instead of behind the retail window. After all, all priority mail pkg is free. I had to grab a medium flat rate box and modify it to a very small box, by cutting away 2/3 of it. The price to ship the box was lower than that of a medium flat rate box. Bottom line, there is nothing special about this post office except they don't have any regular priority mail packaging. read more

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I've been coming here to this location for a couple of years and never had any issues. The clerks at this location are super friendly and hard working. I've been to other locations in Los Angeles and believe me there are a lot worse USPS centers out there. read more

They close saturdays at 12pm but I got there before 12pm and they were already closed. If it's 11:55am and your hours say till 12pm then we have the right to be serviced still. read more

This post office is very conveniant. It is very close to the bank and other stores. They have friendly staff and good customer service. Their parking on the other hand is crappy. It is usually full because it is a small parking lot but they have a credit union near by where you can park. Also, they have street parking if you like. One other note, this post office has been here for over 25 years. Check this place out. read more

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Package mishandled, my shipment was sent to a different city. Post Commander James was not helpful. James asked me if I wanted to drive to some other city 2 hours away to pick up my package??? Avoid the rude supervisor / manager. You get much better help from the counter staff. Sad how bad the Postal Services have gone down due to people like James at a supervisory position and don't even know how to address customers properly. This is the reason why FedEx and UPS are taking your profits away Postal Service. ., wake up ! This was my personal experience at this location. read more

This is a normal post office. The post office box opens pretty early...or is that just the normal time for all PO Boxes?...anyways. The area it's located in is very sketchy. Usually there's tagging on the walls...and then it's painted over a month later...then some new tagging is there. It's a bit inconvenient since it's a one way parking lot. So you exit near the end of an ally and then have to come out and make a right to get back on the main street. I really hate this since my work is back on the street i came on, not the street perpendicular to it. The lobby is pretty clean and empty. I've never needed to go to the other lobby and talk or use one of the post office workers. I can't speak on that. Might want to check another yelpers review if you're interested in that. There are a good amount of parking spaces for this small Post Office. There's also a drop off area on the way out. Overall it's a "ok" facility and nothing really stands out. Wouldn't go here if I didn't have to. read more

Bad customer service! The lady who handles where the "pick up station" is at very rude! Only nice one there is the manager (male)

Easy access to drop off your mail. They have a side in the parking where you can drive your car in and drop your mail. Parking easy to get since their is enough parking for everyone. Service inside is always fast but rude at times. I rarely go in side the structure but when I do, I try to make it as quick as possible. read more

Don't go here, the line is too long and the people are rude!! i just came to get my passport renewed and it was a horrible experience

One of my favorite post offices (I ship stuff all the time) I have been to because the wait is never long and I can be in and out quickly.

Not reliable with packages! Literally so disappointed to call this my post office. Wouldn't be surprised if they lost my package. Ever time I had went to the post office to resolve this issue by simply picking it up they would always tell me a different story about my package. read more

I am so irritated with the employees always misplacing all the mail/packages coming in. The neighbors and myself have to knock on each other's doors all the time. A lot of packages and mail has been lost. This needs to get fixed! Quite often employees are chit chatting on the phone instead of paying attention and delivering to the correct address. read more

It's normally a good spot, but today i received a message from amazon saying that usps attempted delivery which is a lie, i was home at the time they "attempted" to drop it off and i did not see the mail man at all today, i didnt even get my normal mail read more

i been living in wilmington all my life and this is the only post office i go too staff is extremely nice and courteous best thing u have a drive threw mailbox drop off read more

I use the post office every day and often more then one time a day. I moved close to this location and consistently every time I am treated very well by the workers. They have a great organizational structure they move the line fast and if your just dropping off items that are pre-paid they have a zip counter to keep the line down. I like the diverse staff and easy parking. The best post office I have dealt with and it's a very consistent service level. read more

Calvin Johnson, Supervisor is horrible!!! I went in to find out why we were not getting mail and he said do to our dog attacking the carrier on July 13th ( this is August) and we were not notified. I insisted he come to our house to assure him our dog would not of gotten out. I also told him I am not questioning the attack but most likely it was a stray dog as the description did not fit our golden lab. I asked him why were we not notified, he could not give me answer, I asked him where was our mail, he said "I dunno" was it here or returned "I dunno". Unbelievable the responses I was getting from Calvin. He assured me our mail will be delivered. We received calls from our senders that the mail was 'returned to sender attempted unknown". I went to the post office today with proof on hand that our mail was being returned and not delivered but he refused to talk to me instead told the clerk "he said you were right no dog incident and your mail has been delivered" I told him no it has not it was just returned on August 21st and here is proof. I wanna talk to him, he left me hanging and never came out. I left figured I will just file a complaint 45 days no mail. When I called the post office he happens to pick up and I asked him that I wanted to file a complaint and he said call this number 323 586 1723.....wrong number....ugh!! read more

Came in today to buy some stamps; counter clerks are very professional, but there was a lot of noise coming from somewhere in the back. Rap music playing very loud; heard the "F" word and the "N" word a couple of times in the short time I was there. People laughing and yelling really loudly in the back too. This music and other noise doesn't belong in a public place like a Post Office ( or any other business). Listen to any kind of music you like at your home or in your car, but leave it there! read more

I love this post office and come from 'out of town' to use it. My local post office has no free parking, long lines and cranky staff while this office - parking is great, the staff is helpful and courteous, and I'm in and out in a flash. They always have a wide assortment of USPS boxes available and usually have someone walking the little line to see if she can help you before you get to the counter. All the post offices should be this good. read more