I have had good experiences and poor experiences here. It totally depends on who is working. Post…read moremaster rude and indignant. The older female clerk courteous and helpful.

Not a good post office at all, but then again, are any? If I had my choice in terms of online…read moreshipping alone, I wouldn't use the USPS at all. This particular location fits my assessment of how I feel when I order online. Pretty rude, slow, and incompetent. Your basic USPS experience in other words...

The customer service here is rude and nasty. One of the older guys who works here has a horrible…read moreattitude and lashed out at me when I had a basic question about an incoming package. This made me very angry, uncomfortable, and upset on the inside. Either he was having a bad day, or he just doesn't like this job. If you're getting a package delivered, rely on the UPS next door instead.

I installed a gate near the end of my driveway and now USPS won't deliver my packages. How can all…read moreother delivery drivers understand the assignment but USPS cannot? Park your truck/van and walk up my driveway! There's room at the bottom of the driveway or stop on the road. I see it done all the time with other delivery drivers! Now I must pick up my packages from the USPS office. Laziness at it's finest.

Everyone here is always so polite and helpful. The person who helped me both with getting and then…read morerenewing my passport was a wealth of information and I'm grateful for his guidance. The prices are based on the weight of the item and the distance they have to travel. Just like UPS and FedEx. The post office is also invaluable because they will deliver anywhere, quite literally. Sometimes UPS and FedEx will hand packages off to the USPS for final delivery because it's an area they don't go to. They also have cute holiday stamps!

the worst usps location!!! my package has been all over Connecticut & they wont answer the phoneread more

Stefan, the postmaster at the Willimantic post office, is exceptional . I had a problem with a…read more package that he was able to resolve very quickly . He was professional and courteous . Jesse, the mail carrier for our neighborhood ,is remarkable . He also is extremely professional and courteous. Jesse consistently goes above and beyond to take care of the people on his route . We are lucky to to have him as our postal carrier. We are fortunate in Willimantic to have people of this caliber working at our post office. Thank you Stefan and Jesse!

Joe is the best! Very professionally run. I always go here if I can help it rather than Chaplin.read more

I love this post office! The staff is soooo nice. I live in a different town but this one is closer…read moreto me. I'd go here even if it wasn't closer to me!

Cute post office but TINY. I managed to go when it was super busy and there wasn't a lot of staff,…read morenor room for it, but they were kind and pretty speedy. They seem to offer the services of a big post office with small town charm and beautiful old post boxes out front.

I have never had so much trouble with a post office. Attitudes are horrible, the weekend person…read moreliterally will put our mail and packages on the ground in the middle of our driveway instead of in our post box, for some unknown reason, doesn't seem to matter if it's raining or what the weather is. The only saving grace for the whole entire post office is one of their drivers who is a tiny woman with brown hair, and she is extremely nice and goes out of her way for our mail. She is the only reason why I would even give them the one star. unfortunately, she doesn't work on weekends and the weekends are when our mail just seems to be placed in the puddle in the middle of our driveway, or our packages are put in the trees instead of on our porch like everyone else.

I have had a number of bad experiences with the Chaplin Connecticut Post Office which is funny…read morebecause I think I am fairly easy going. I have not had any trouble with other post offices -- just this one. Years ago I got into a terrible -- and needless -- argument with the guy who ran it at the time. He has since retired but the unreasonableness lives on. Whenever I go in there it smells heavily of bug spray and they won't say why. Its a relatively new building so I don't understand why they have to saturate poison from floor to ceiling. What on Earth are they afraid of?! There were other incidents but most egregious of all was when I sent some vintage issues of the UCONN Student Newspaper TO THE UCONN NEWSPAPER for posterity's sake. The asshole opened my package after I left! Yes, she snooped into my mail. You should be concerned they will do the same to your mail. She evidently found it to be ineligible for media mail on highly technical grounds and sent my package back to my house instead to its destination -- wasting my 15 dollars. I was so pissed the vintage issues went into the garbage. As they always say, no good deed ever goes unpunished. That is certainly true with this particular post office. The North Windham Post Office is just down the road. Go there. They won't snoop in your mail.

About the same as any other post office. Guy working last time was slightly friendlier than…read moreaverage, they have the same supplies, and the same set of confusing, similarly named shipping options. More space inside than some, so a good option for crappy days.

Do the associates make commission at the USPS? On my first visit, I had to ship back a clothing…read moreitem with tracking on the parcel. I told the woman to choose the cheapest choice. She proceeds to choose 2 day shipping (that arrived over a week late) with an oversized envelope. It should have cost $7-$8, but it cost me $12. A few days later, I have 8 Christmas cards to mail. I go in for 8 stamps, and she tells me (same woman) that I can only buy them in books of 20. The "old crew" was much nicer and helpful.

Chris, an employee of the Southbridge Post Office, kindly and patiently answered my questions…read moreregarding all my undeliverable packages. She put me on hold to ensure she was providing accurate information and spent more than adequate time answering all my questions. She went above and beyond to make sure that I would be able to provide my children a late Christmas without additional hassles. Thank you very much for the exceptional service, Chris!

I really love this post office. Its location is excellent, parking is easy, and the staff are VERY…read morefriendly. I stopped in on a quiet Monday afternoon and was immediately helped by a nice woman behind the counter. I told her I was in the market for Forever stamps and she flipped through her binder and showed me which ones were available for purchase. I told her my selections and then changed my mind a few times but she never grew impatient with me and helped me with a smile. Excellent customer service that is a true rarity these days!

I like this location because they're open open early (8:00 weekdays abd 8:30 Saturday). I live in…read moreSouth Windsor and our those post offices don't open until 9:00. It's very convenient for me to go there at 8 weekday mornings. I mail a lot of packages and this works great for me. I know the morning clerks abd they're efficient and friendly but usually only one on at a time when they open so it can back up a little. Usually not bad, though. Love having this less than 10 minutes away with their early morning hours!

Our local carrier goes above and beyond. Excellent and friendly service. At the 2 P.O. Locations in…read moretown the experiences have been 100% positive.