This place is the worst. They refuse to deliver packages to my house because it would require them…read moreto walk about 100 yards to my front door. I have been dealing with that for the past 7 years. OK. I learned to wait for 2-3 days after I received the notice that my package has arrived before trekking up to the post office to collect it. Otherwise they usually cannot find it. I would receive a slip in my mailbox about packages 50% of the time. But now. for the past few months they are refusing to deliver any of my mail because my mailbox is 8 inches too low. It is located in the same place it has always been but apparently now it poses a safety threat to the mail carriers. So, I have been trekking to the post office to pick up my mail once or twice a week. Today, as I was picking up my mail, I was told by Kyle in a very rude manner that if I do not adjust my mailbox he will just start sending all my mail back to the sender. Gone are the days when the mail would come through rain or snow etc. I guess the lessen learned is that it is time to find a new way to get my mail. I do not want to have to keep dealing with this post office.

This place never delivers packages that are bigger than mail box.. they won't walk up hills to…read moredeliver they simply lazy A holes towns gone to sht

Very nice staff, pretty good selection of stamps. Funky hours. Not to busy. Would go again for…read moreforever stamps

The Holyoke post office holds my mail against me. My payment was not due until today. And all month…read morelong they would lock my mail box. So I had no choice but to stand in line for an hour or more just so they would unlock it. I ordered a new card from my bank due to theft. And it was not until two months later they put all five cards that I had to continue to ask to be reordered in my box the same exact day....there's no way each card was ordered a week or two apart from one another and all got there the same day... They sent my mail to my new address instead of holding it like they should have. And I have been waiting on a paycheck for an exact month; my employer said the checks already went out. The first check for this employer was the mail that got sent to my apartment instead of held at my P.O. Box and this second check is no where to be found. This place has behaved so sketchy for a place that was suppose to keep my mail safe from being stolen.

Went to the Feeding Hills location to mail a box. This location refused to tape a label on for me…read more Said I had to purchase tape. Had gone to another location the week before and had no problem taping a label on for me. Advised them of this and they still refused. Went to UPS and had no problem. Will use UPS next time.

Constantly receiving returned mail, "address unknown" and they are always good addresses!read more

I think the local West Springfield post office goes a great job. The employees go out of their way…read moreto be helpful and are super nice. They location can be busy at times and the people working there keep things moving and remain calm and helpful. I know people in our town appreciate their service.

Absolute worst experience ever. I have lost all confidence in the postal service. Sent an…read moreovernight envelope at 9:30 in the morning to reach its destination at 12 noon the next day. 12 noon the next day, not there. 12 noon the day after, not there again. I go to the post office to see what's up. Their response: "Why are you here?" Why the f*$% do you think I'm here?! RIDICULOUS. Never using USPS again. Hope they cease to exist soon.

This is for the distribution center in Springfield,MA. I…read moreunderstand the short staff issues but why are my all my packages being re-routed? There has been 5 packages that have reached the distribution center DOWN THE STREET from my house and are getting sent back to the sender. Why? They just send it right back to the distribution center a week later. Causing everything to be later than expected.

Many of my vendors call it the Springfield DO LOOP. Arrive depart arrive depart with an occasional…read moremoving through network. Four days from CA to MA and three days resting in Springfield MA. Then hours to the coast of CT. Priority or first class? Do not waste money, the DO LOOP with slow you down. This has been happening for years.

I'm out of town, and have been trying to call the post office for over a week (I try daily), I let…read morethe phone ring 10-15 time, and NO ONE picks up. I'm missing important mail that's NOT getting forwarded.

MTS Siding and Roofing came to my home for some damage due to high winds causing damage. I needed…read moreto get repairs immediately due to rain and snow coming and I did not want to get any further damage to my home. Matt contacted me asap and advised me he could come out the next day and do the repair. I sent him pictures of the damage and he responded with the price right away. He and one of his workers came the next day to inspect the roof for any other damage he may have missed in the pictures. Repairs were done that day with no other problems. Would recommend him to anyone looking for a good roofer and siding looking at some pictures of his work.

Gabby from the Chicopee MASSACHUSETTS office is very rude not only me, but to other customers. I…read moream here quite often. Today an elderly woman thanked her, and she just walked away. What happened to thank you have a nice day? She is they employee.

I love the team at this branch. They are so helpful and friendly. They are also fast and…read moreefficient.