Do not schedule passport appointments here. They cancelled twice last minute. I made an appointment…read moreto get my kids passports. The day of the appointment, 2 hours before, they called me to cancel after my wife and I already took time off work. I had to wait a month to schedule another appointment. Today was the day of my second appointment. Again they called less than 2 hours before and cancelled after we had already taken time off work. Other times I've had to use this post office the workers are the usual rude, ignorant, angry for no reason type of people that the post office loves to hire.

The Royal Palm location on Southern, I do not recommend. We booked our passport with photos a month…read moreout. We arrive, stand in line and then instructed to stand at the back wall to wait. We get called up and are informed, "we cannot have photos done because it has not worked over the past month". Why was I not called prior to my scheduled appointment that the camera's were not working? The employee tells us to go to CVS and come back, they will honor our appointment. We come back, the same lady informs me we have to wait because I was still filling out the form while we were waiting. I was filling out the form with my children's SS #, the last thing to complete because that is a number you do not want floating around Incase I lost the paper. Simply put, do not go here. The workers are rude, lazy & jaded. Visit the Wellington location, 100% better. I hope they close this location soon.

I used to ship everything through this location and had no problems, but now the last two packages…read morethat I shipped through this office have gone missing. Both being expensive gifts and returns And their response is always "can't do anything about it".

I walked in with 3 shipment destinations and my items in zip lock bags. I was treated with kindness…read moreand patience. The young lady that helped me was knowledgeable and went above and beyond to assist me. I will definitely be using this location again!

Had a pleasant visit while mailing some items…read more Nearby accessible parking and large lot. Lines are kept moving fairly fast with the three postal clerks on duty. Friendly helpful service and options explained adequately.

Es muy triste q existan tantas personas sin trabajo sin papeles para poder Brindar un servicio al…read moreCliente hoy 2/10/26 estuve allá 11:03 y dos mujeres una Morena y otra blanca q no atienden al cliente como nosotros no lo necesitamos parece q se les olvida q tienen trabajo gracias a Nosotros los Cuidadnos de este país Fui x un pasaporte para mi Hno y esas TIPAS son d lo peor ojalas exista una ley donde las ponga en su lugar las saquen y busquen persona de calidad al servicio al Cliente no lo recomiendo Yo fui a https://iafdb.travel.state.gov/DetailsForm.aspx?AFID=726325&vs=175 este lugar Wow q atención en todos los idiomas se lo recomiendo 100% muy limpio y atentos en este lugar Pasaportes New y renovar también

Absolutely love them !!!! everyone who works there is very…read morekind and considerate. I appreciate it you all helping me when I couldn't get there because of my broken ankle.

We've been using this service and business for 5 yrs. We always are treated well. The staff is…read moreexcellent and when an issue arises they know how to help. I am sure there are issues once in a great while, no business is perfect, but if you can hit 99% of the time....why are you complaining? Just work to fix it and move on. We use them almost exclusively. Never a serious line to get things done. It's a small business so it's nice to support them. Highly recommended.

Superb customer service‼ Friendly, yet professional. Helpful every step of the way. Efficient…read moreservice with a warm smile. Felt welcomed from the moment I stepped in the store. Definitely a new favorite in the area.

Great service by smiling friendly people. They all go above and beyond to ensure the best packaging…read moreand the best rates. Thanks Star, great team

Both friendlier and more convenient than your local USPS with all the bonuses. This postal shop…read morehas replaced my local post office for me. I have always received the best customer service and can even pickup additional shipping and packaging materials as needed. I love that it is often a low cost or free service depending on what I'm returning and I can know with certainty that it will get to it's destination in a reasonable time. I especially appreciate the convenience of the location- it's located in a popular shopping plaza with multiple eateries, health services and in an intersection that is frequently traveled.

Ask for Robert! Straightforward, clear, and friendly. He explained how all of the fees were arrived…read moreat, had better value than other local shippers, and made the process as easy as possible. I really appreciated the time he took and how transparent he was. Thanks Robert!

10/23/24- 5 Star Service! Friendly and welcoming staff! The most delicious Coffee in the area!…read moreFreshly roasted and creative amazing concoctions! I always order the Almond hold the Joy! So yummy! Such an eclectic experience! Fabulous hilarious Gifts, cards, shipping, printing, Notary, and of course Coffee and snacks! And so much more!!! I love this great neighborhood full service coffee shop! Privately owned and operated! Trust me you will too!!

Great customer service, TERRIFIC coffee!! You can find all…read moresorts of fun cards and gift items here, you can mail your packages and most of all, enjoy the great Grumpy Man rosst coffee! I always bring home bags of the ground coffee, Colombian and Brazil are my two favorites. But you can't go wrong with any selection.

Wanted to give a big THANK YOU!!!!! to the short lady who helped me last night. I forgot to ask for…read moreher name! :(((( But she was supportive and so helpful when I told her my story. She even helped me pack the box and all!!!! Talk about woman to woman support! :)))) I needed the box to be quickly mailed out before the weekend so it can arrive on time. Even tho I arrived 10 mins before they closed she was able to make it happen for me (heaven sent). My sister will be so surprised when she receives her package today or tomorrow & sees all the wonderful stuff I sent her. :)))) Happy Birthday sis! Anyone needs a great post office this is your place. I would give it 20 stars if I could.

I stopped in on a very busy return day - the final day for any holiday purchases. We begin with a…read morepacked shopping plaza parking lot. Add in a UPS parked in front of the store. Inside the store, meet the chaos of: a storefront packed with stacks of packages (leaving little room for humans), a line of people waiting to be seen, and a UPS employee moving giant carts of packages from inside the store out to the truck. Yet the staff handled it like pros, keeping spirits high with laughing and bantering amongst employees, and being very kind and helpful to people waiting in line. They do have an auto returns machine, which I used but for a couple of items needing extra help. Machine worked great, and the person who helped me behind the counter took barely anytime to process my returns! Thank you!

Thank goodness for the UPS store they pack up my stuff they ship it they do a great jobread more

This amazon return machine is still great and easy to use. When I recently visited, I had left a…read morepackage in a different bag and the very nice employee packaged it for me, so nice. I also went a few months ago when the machine was broken, to my horror ha ha, and I actually had to stand in line to return my items. This is when I realized that there are parking spots behind the store (facing Publix), so you can carry in heavy packages or even wheel in something large because the sidewalk is right in front of parking and you can go straight into the store. Also useful if it's raining! Truthfully, at that time with the machine broken, I felt sorry for the employee who had to deal with a long line of people holding boxes, but he was super nice and upbeat and made people laugh. Not an easy thing, so bravo!

I had a very small package, but apparently never left their Store. The girl asked me what was in…read morethe package. I believe it was stolen.