This is a completely reliable, helpful, excellent company. Whether you are shipping one cubic…read moremeter of gifts from India or 7 cubic meters of furniture or art from Bali, this company and its helpful employees will make sure that it transits customs and all the problems of the NY/NJ Ports and get to your business or home front door with as little difficulty as possible. I have been using them for shipments from Asia, India and Europe for more than 20 years with no problems and very reasonable fees. I can recommend this company with absolutely no reservations for customs brokerage.

What a pleasant experience working with Adriana (I hope that's her name). She is not only…read morepersonable but also efficient, thoughtful, and offers effective suggestions to make the moving/storage experience easier. In addition, she manages to maintain the cleanlness of the facility. While still giving the customer great service. This was my 3rd unit I rented, and I would recommend it unreservedly. 5 STARS

We needed a rental unit last minute and Robin was so helpful explaining our options clearly and…read moregetting us set up with a unit that met our needs!

Avoid this place like the plague. Postal clerk has terrible attitude, treats customers with…read moredisrespect, lacks knowledge, lines move terribly slow. Not worth your time and energy.

Lots of words are not needed.. Outstanding…read more. Communication, professionalism, Seamless.. Pickup, delivery, Thank you

literally, the dumbest idea ever. pay 800$ to put your boxes in one large box that you have to pay…read more$230 dollars for them to bring upto your apartment (how am I supposed to transport a box that is 5 feet by 4 feet by 5 feet??) and throw away. Wasting money. Total sham. I was told 2 weeks, and I wont be getting my stuff until almost 3 weeks. I actually cannot believe I paid these people a dime. Highly unrecommended, unless you like lighting money on fire.

Ok its a UPS Store. But its as good as it gets…read more I called first to find the hours and they were extremely friendly on the phone. I arrived right before closing. They were still very helpful, patient and friendly. This is the only UPS Store with USAA check deposit services in the area.

I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

Super easy, we drop packages here frequently. Open later than the one in Warren! We print label &…read morebox at home for our business.

DO NOT PATRONIZE THIS STORE. I came in to complete a Happy…read moreReturns drop-off for Zappos. The instructions clearly stated that the item should be placed in a box (preferably the original one, which I had) and that the UPS Store would print the label. The man behind the counter opened my box "to check the return," then told me I had to take the box with me. I explained that I was following Zappos' directions, but he insisted a box wasn't required and that it wasn't his problem. When I tried to show him the instructions, he refused to look. Another employee jumped in, saying they're "not a garbage center" and that if I didn't take the box, they'd cancel my return. At that point, I asked for the owner's contact information. The second worker sarcastically asked "for what?" and then flat-out refused to provide it, choosing instead to ignore me and go back to his laptop. I left with my return and label in hand. I'll be escalating this to corporate and will never use this location again.

I'm hearing impaired…read more A young lady named Aaryn was over and above in her services to me! Patience and understanding was totally helpful to me. We need more people in this world like her. Bradley C Bowers Bailey.

Additionally, I returned to the store on October 3, 2926 at approximately 8:00 p.m. after…read morereceiving notification that my print order was ready for pickup. At that time, I was assisted by members of the evening print staff, who were different from the employees I encountered earlier that day . I explained the difficulties and frustration I experienced during my afternoon visit and shared that, historically, my husband and I have received exceptional service from the evening team. Both employees listened attentively, clearly explained the printing process, and offered sincere apologies for the confusion, delays, and poor experience I had encountered earlier. Their professionalism, courtesy, and willingness to assist reflected the level of customer service I have come to expect from Staples and highlighted the significant contrast between my afternoon and evening experiences. Additionally, when I arrived to pick up my print order, I noticed that my name had been written on the order in decorative lettering resembling a horror or Halloween-themed font, complete with what appeared to be dripping blood effects. Under different circumstances, this may have been intended as a harmless or creative embellishment. However, given the frustration, lack of professionalism, and negative interactions I had already experienced earlier that day, I found it inappropriate and unsettling. At a minimum, it demonstrated poor judgment. I also learned that Charles, the individual who represented himself as the manager when my husband specifically requested to speak with a manager, is in fact a supervisor and not the store manager. I am particularly concerned by this apparent misrepresentation. When a customer requests to speak with a manager, they should either be provided access to the appropriate manager or be clearly informed of the employee's actual role and title. Transparency and honesty are essential components of effective customer service and are critical to maintaining customer As a customer, I believe this situation warrants serious attention to ensure that future customers receive the level of service, professionalism, and respect that Staples strives to provide. Thank you for your time and consideration. Sincerely, Ms.Anderson

I absolutely love going to this UPS store located on Maples Ave South Plainfield NJ. I visit this…read morelocation quite frequently and have nothing but a positive experience mainly because of a representative name Jalen. Jalen is the BEST!!!!

HORRIBLE service! my package was never delivered, he manager of the store has been avoiding me…read morerather than trying to resolve the issue. This location is very unprofessional.