my doctor mistakenly mailed a private letter to me but it put my neighbor's address who I…read morecoincidentally do not get along with. It is not the post office fault that my doctor addressed the letter to the wrong person however it is the post office fault that I was not able to track that letter down and ever find it. You would think that when a post person delivers the same mail to the same person every day they would know by name a good post rep would know by name that that letter doesn't belong to the neighbor but again I'm not too much faulting them just the fact that they were not able to tell me where the letter was delivered. I got a call from a postal worker named Kenisha who left a smart voicemail on my message saying that I did not answer her phone calls when my Apple phone shows that I never receive any prior calls from her. And ironically when I called the number back that she left no one to this day ever answered it, the irony.

This is my neighborhood post office. The staff members are always kind, some warmer than others…read more They recently hired a young woman with freckles and curly hair who has a sweet spirit and provides excellent customer service. My one gripe is that I wish they had a more diverse inventory of stamps, especially as relates to the Black Heritage collection.

Conveniently located at the Menlo Park Mall in Edison, NJ…read more Got my Christmas stamps!!! Appreciate the designated parking for posting office visits.

I'm always at the mall so this is my go to Post office. Yes the customer service is beyond…read morereproach. You will enjoy your experience here.Hidden and off of the beaten path as far as mail services go.Rarely crowded but the clientele can stream in consistently at times. Glad that they are there.

Any USPS location is rated only based on two factors - how quickly do you enter and exit and how…read moregood was their customer service? This is one of the few USPS locations that achieve both. They have a large facility so parking space is never a challenge and the staff are nice and friendly and they check you out sooner too. They have a passport facility attached to it which is great for US passport needs. They are currently undergoing renovations as I write this review.

This is a pretty decent USPS location! The inside is super spacious, and most of the time I don't…read morehave to deal with a wait. This USPS has some of the most updated technology, and you can have labels printed from a self-service kiosk. This makes dropping off packages super easy. My only complaint is that I have experienced delays getting my package processed after dropping it off here, but more often I do not run into this issue.

Wednesday, March 4, 2026 for several hours in the afternoon the Metuchen Post Office was closed…read more Several people were outside waiting to get in. A postal truck worker drove up, went inside, came out and told everyone that he was told that the staff were on break. Several times when I go inside this post office I hear a woman telling people that she is the post master. A Jamaican staff worker named Diane keeps asking for a tip after service. Years ago it was a good post office, but not now.

The people here are so nice!! Never have a problem and everything gets delivered on time!!! Thank…read moreyou so much!!!

I'm so tired of dealing with negative and nasty attitude clerks..at this post office..one in…read moreparticular..( I think her name is Shaneekwa, or some other ghettofabulous name...short, fat with braids, nose ring or some other piercing and she is usually in the second or third station piercing..I try to avoid looking directly at her since she's always so hateful). She gave me attitude when I rang the bell for service after I heard her in the back room talking loudly and in 'hood lingo on her cellphone. There was no one else in the lobby and I stood there for about 2 or 3 minutes and rang the bell twice. Another time she gave me attitude and a nasty response when I asked her about where a return receipt of a certified letter should be placed on an envelope. She barked at me, "Do you work here?! I know where it goes!" That did it for me! The next time I went to that post office and saw her standing behind the counter, I turned right back around and walked out! I drove to the post office in Highland Park and will continue to do so from now on!!

This post office LOST 17 of my invitations. I put them in the slot. They were all stamped and not…read moreone invitation was rec'd from my guests. 17 pieces of mail GONE! I should have known better to use this office bc when I was on line a lady asked the clerk if she should consider her save the dates lost and the clerk straight yup said "yes considered them lost" SOMETHING is up with this post office!!

No one answers any of the phone numbers they have. I had a hold put on my mail to expire 4 days…read moreago. I still haven't received my held mail or any new mail. What is going on?! There is no one to reach either. Central customer service says you have to speak to the local branch for holds but there is no longer a local branch, they said all carriers come from Edison. This is terrible.

Service is erratic, you never know when you may get mail during the day, anywhere from around 10 AM…read moreto 7:30 PM. Then there are days when you get no mail at all even though you have a newspaper being delivered daily...you never get it. You have outgoing mail that is never picked up by the mailperson, and you find it still in your mailbox the next day. Sellers tell you that your item was delivered to the Post Office, but you never get it! Bring back the local Post Office where I never had problems like this and we knew our mailpersons by name and had a repour with them.

METUCHEN BRAINEY BORO LOCATION-This post office is the worst. Most employees are not friendly. They…read more never keep to their hours posted ,putting up a piece of paper on the inside that they are opening late, not on the outside where people can actually see it. This has been happening weekly and its annoying when you are carrying all your packages to be mailed. Inside employees say I Just work here when you ask them. I hate to even give them 1 star.

Wanted to renew passport and chose this location . This USPS office is located good and has lots of…read moreparking outside . They also have a bagel shop and few other good spots around . I actually liked the space inside this USPS Location. Lockers , stamps and other stuff available. The whole office has good light and ventilation. Staff were really helpful. .. there was a guy who helped with photos and passport application . Good service and they answered any questions we had . Good experience overall ..

Terrible, arrogant and disrespectful staff at this South Plainfield USPS location…read more The worker acted condescending, kept transferring me around for no reason, and made sarcastic remarks while I just wanted to mail a small package. They picked the most expensive shipping service without telling me, overcharging me unnecessarily. To make it even worse, the staff secretly clicked "satisfied" on the customer survey for me, trying to cover up their bad service. They look down on customers, have zero customer service skills, and treat people with obvious attitude issues. Worst post office I have ever been to. Avoid this location at all costs.

This post office is pretty good. With every post office you have to go at the right time. Mornings…read moreand lunch time are super busy. They usually have free shipping items stocked. Some of the employees are nice and others have such an uptight face but that's with all post office locations. My packages have usually arrive on time.

I've lived in watchung for about 7 years now. This post offices has become a huge part of my life…read more I started a small business when I was 16 and I would ship a packages everyday. I've never had a problem here and I've honestly never had to wait. I love the lady who is always there and every-time I walk in she calls me "sweetheart" she has watched me grow up and I'm now in college. I love living in a small town.

Terrible! I arrived with about 8 packages as soon as they opened.. all of which I was planning on…read moresending through first class w/ shipping. I have an eBay store I sell quite a bit on so I know exactly how I want to send everything, the prices, etc. The Cashier actually had the nerve to tell me not to send so many items at once, that it's inconvenient to the customers behind me. 8 items is not a lot, especially when they are small, and only need to be weighed and stickered. Not to mention, there is nothing mentioning a Maximum Parcel Limit. She was just lazy, and didn't want the 1 person behind me to wait too long. Then I told her that I'd like to ship everything through First Class with tracking.. She gets to one package that's a touch over the limit so it needed to be changed to priority (no big deal).. but then the item after it gets changed to priority, then the next, then the next.. I stopped her because the packages were very small and yet being charged as priority. She looks at her screen and realizes that she set everything to priority instead of first class -___- Now who's making the customers wait? She had to reweigh everything and resticker them. Then she couldn't remove the mistaken charges, so she had to charge my card for everything, and refund me after. Worst experience ever. I get that this is a small post office, and perhaps the cashier isn't used to seeing more than a package or 2 come in at a time, but this was ridiculous. Also, she forgot to change one of the items back to first class.. so I was charged $7.05 for priority, instead of the $3 it would've cost to send through first class. And there's nothing I can do about it now.. -__-