No one answers any of the phone numbers they have. I had a hold put on my mail to expire 4 days…read moreago. I still haven't received my held mail or any new mail. What is going on?! There is no one to reach either. Central customer service says you have to speak to the local branch for holds but there is no longer a local branch, they said all carriers come from Edison. This is terrible.

Service is erratic, you never know when you may get mail during the day, anywhere from around 10 AM…read moreto 7:30 PM. Then there are days when you get no mail at all even though you have a newspaper being delivered daily...you never get it. You have outgoing mail that is never picked up by the mailperson, and you find it still in your mailbox the next day. Sellers tell you that your item was delivered to the Post Office, but you never get it! Bring back the local Post Office where I never had problems like this and we knew our mailpersons by name and had a repour with them.

Just terrible all around. 10 am open 5pm close. So I have to take off work to do anything at this…read moreOffice. Constantly not receiving mail. Basically they show they don't care.

Post offices have never been known for their efficiency, but this facility seems to be in worse…read moreshape than most. I stopped by around 9:30am on a Saturday to pick up a package that I was unavailable to sign for during the previous delivery attempt and ended up spending 15 minutes on line. There was only one clerk available with 10+ people waiting to be serviced. However, by the time I did reach the front, I was treated pretty courteously. Overall, I've been to smaller and larger post offices that were able to get things done better.

I'm so tired of dealing with negative and nasty attitude clerks..at this post office..one in…read moreparticular..( I think her name is Shaneekwa, or some other ghettofabulous name...short, fat with braids, nose ring or some other piercing and she is usually in the second or third station piercing..I try to avoid looking directly at her since she's always so hateful). She gave me attitude when I rang the bell for service after I heard her in the back room talking loudly and in 'hood lingo on her cellphone. There was no one else in the lobby and I stood there for about 2 or 3 minutes and rang the bell twice. Another time she gave me attitude and a nasty response when I asked her about where a return receipt of a certified letter should be placed on an envelope. She barked at me, "Do you work here?! I know where it goes!" That did it for me! The next time I went to that post office and saw her standing behind the counter, I turned right back around and walked out! I drove to the post office in Highland Park and will continue to do so from now on!!

This post office LOST 17 of my invitations. I put them in the slot. They were all stamped and not…read moreone invitation was rec'd from my guests. 17 pieces of mail GONE! I should have known better to use this office bc when I was on line a lady asked the clerk if she should consider her save the dates lost and the clerk straight yup said "yes considered them lost" SOMETHING is up with this post office!!

Honestly this is the most horrible experience my parents just had . They understand English but…read morecan't speak it well , clerk lady 11 was rude on how the address on box was suppose to be . Talking extremely loudly when they are right next to her at the counter & stating they need to speak english & she can't do her job . All she had to do was input the address which is already on box into her computer and print label , I've done this multiple times at every postal office making my trip to the postal office faster. I write the address on box because in these times mailing company's throw packages and they get rips , tears & at least I know for my security if label rips I have the written address on box. Unacceptable customer behavior , rude . There were many ways on what tone to use to communicate the appropriate way to address the box that I'm paying money to get shipped ! Embarrassing for her shows she doesn't know appropriate customer service & embarrassing for my parents who had people behind them & who did their best & had the box labeled already .!!!

So slow. I just need them to scan and take my package I'm not sure why a trip here takes more than…read more30 minutes.

Very rude staff (in person and over the phone) at the 333 Handy Street location. I tried calling…read moreseveral times to get info on a package. Once someone finally decided to answer, she only answered part of my question, then hung up. I immediately called back, and she would not pick up the phone.

This is one of the most unprofessional places, i've ever been. This post office has misplaced or…read morelost two of my packages within a 3 month time span. I can never get in contact with anyone, while calling their telephone number. Also; the physical place is a mess! Very Dirty.

Conveniently located at the Menlo Park Mall in Edison, NJ…read more Got my Christmas stamps!!! Appreciate the designated parking for posting office visits.

I'm always at the mall so this is my go to Post office. Yes the customer service is beyond…read morereproach. You will enjoy your experience here.Hidden and off of the beaten path as far as mail services go.Rarely crowded but the clientele can stream in consistently at times. Glad that they are there.

Rutgers is a great university. However the support staff at Rutgers that runs many essential…read moreservices is severely lacking. This is an excellent example of a service that is highly disappointing. The post office on Busch campus was recently renovated to put all the mail boxes outside with a silly computerized system. So you have to retrieve your packages outside from a weird computerized locker system, in the snow/rain/blistering heat depending on the season. Take your pick. Outside of that disservice, the post office closes at 3 and breaks for lunch at 11 until 12. By breaks for lunch, I mean totally shuts down. So they work from 8 until 11 and then 12 to 3. 6 hour work days must be nice. As I write this review I'm considering dropping it down to 1 star, but to me that is reserved for terrible offices at Rutgers like Parking. The postal branch is better than Parking, but not by much.

Had my first experience with the Post Office on Livingstone campus today and I will not go back. If…read moreyou want to mail a package (or anything larger than a regular envelope), you are directed to a touch screen machine. You can only send things with a Piscataway return address and there is no help available for you if the machine does not recognize the address you enter. I messed around with it for a while and finally left and decided to mail my package from somewhere else. This is pretty ridiculous- I'm faculty at Rutgers and my office is in the building next door to this post office- I should be able to mail things from this post office! Lots of people are on this campus who do not actually live in Piscataway- of course we are not all going to have a local return address. I don't understand why this post office is set up this way- usually you can just go to the counter at a post office and a person there will help you mail your package without much hassle. The way things are set up here, it will ONLY mail something if it has a Piscataway return address, the machine doesn't seem to recognize other campus addresses, and there is no other option for you if those things aren't working.

This post office is pretty good. With every post office you have to go at the right time. Mornings…read moreand lunch time are super busy. They usually have free shipping items stocked. Some of the employees are nice and others have such an uptight face but that's with all post office locations. My packages have usually arrive on time.

As a Google Local Guide funnily and accurately wrote in his review of this place, this post office…read moreis certainly a mix bag of candies - you never know which days could be good and which days which days could be bad until you walk in. That's the same reason why I rate this place a 3 star (not good and not bad) My recent experience with a USPS staff - Danielle was pretty good. She had a warm smile and great customer manners and the checkout of my mailing service was pretty swift. If you don't find a parking on the Main Street, you can park in the parking lot behind the USPS that is attached to the Superfresh.

Worst customer service ever. I come at least once a week and the same woman - tall, pale, reddish…read morebrownish hair - has a very nasty attitude. She never greets anyone. Most of the time she'll let her whoever she's working with take lead on register as she sits down talking to them about non-work related things or on her phone as you can see in the photo. It's to the point that I'm going to start going out of my way to go to another location.