my doctor mistakenly mailed a private letter to me but it put my neighbor's address who I…read morecoincidentally do not get along with. It is not the post office fault that my doctor addressed the letter to the wrong person however it is the post office fault that I was not able to track that letter down and ever find it. You would think that when a post person delivers the same mail to the same person every day they would know by name a good post rep would know by name that that letter doesn't belong to the neighbor but again I'm not too much faulting them just the fact that they were not able to tell me where the letter was delivered. I got a call from a postal worker named Kenisha who left a smart voicemail on my message saying that I did not answer her phone calls when my Apple phone shows that I never receive any prior calls from her. And ironically when I called the number back that she left no one to this day ever answered it, the irony.

This is my neighborhood post office. The staff members are always kind, some warmer than others…read more They recently hired a young woman with freckles and curly hair who has a sweet spirit and provides excellent customer service. My one gripe is that I wish they had a more diverse inventory of stamps, especially as relates to the Black Heritage collection.

Any USPS location is rated only based on two factors - how quickly do you enter and exit and how…read moregood was their customer service? This is one of the few USPS locations that achieve both. They have a large facility so parking space is never a challenge and the staff are nice and friendly and they check you out sooner too. They have a passport facility attached to it which is great for US passport needs. They are currently undergoing renovations as I write this review.

This is a pretty decent USPS location! The inside is super spacious, and most of the time I don't…read morehave to deal with a wait. This USPS has some of the most updated technology, and you can have labels printed from a self-service kiosk. This makes dropping off packages super easy. My only complaint is that I have experienced delays getting my package processed after dropping it off here, but more often I do not run into this issue.

Conveniently located at the Menlo Park Mall in Edison, NJ…read more Got my Christmas stamps!!! Appreciate the designated parking for posting office visits.

I'm always at the mall so this is my go to Post office. Yes the customer service is beyond…read morereproach. You will enjoy your experience here.Hidden and off of the beaten path as far as mail services go.Rarely crowded but the clientele can stream in consistently at times. Glad that they are there.

No one answers any of the phone numbers they have. I had a hold put on my mail to expire 4 days…read moreago. I still haven't received my held mail or any new mail. What is going on?! There is no one to reach either. Central customer service says you have to speak to the local branch for holds but there is no longer a local branch, they said all carriers come from Edison. This is terrible.

Service is erratic, you never know when you may get mail during the day, anywhere from around 10 AM…read moreto 7:30 PM. Then there are days when you get no mail at all even though you have a newspaper being delivered daily...you never get it. You have outgoing mail that is never picked up by the mailperson, and you find it still in your mailbox the next day. Sellers tell you that your item was delivered to the Post Office, but you never get it! Bring back the local Post Office where I never had problems like this and we knew our mailpersons by name and had a repour with them.

As a Google Local Guide funnily and accurately wrote in his review of this place, this post office…read moreis certainly a mix bag of candies - you never know which days could be good and which days which days could be bad until you walk in. That's the same reason why I rate this place a 3 star (not good and not bad) My recent experience with a USPS staff - Danielle was pretty good. She had a warm smile and great customer manners and the checkout of my mailing service was pretty swift. If you don't find a parking on the Main Street, you can park in the parking lot behind the USPS that is attached to the Superfresh.

Worst customer service ever. I come at least once a week and the same woman - tall, pale, reddish…read morebrownish hair - has a very nasty attitude. She never greets anyone. Most of the time she'll let her whoever she's working with take lead on register as she sits down talking to them about non-work related things or on her phone as you can see in the photo. It's to the point that I'm going to start going out of my way to go to another location.

Old school post office that will bring you back to your childhood... same set up and same smell. It…read moreactually makes you want to go there instead of using a mailbox

the passport clerk was unhelpful and disorganized my…read moreexpedited request got delayed and they didnt provide clear information frustrating experience overall.

This post office is pretty good. With every post office you have to go at the right time. Mornings…read moreand lunch time are super busy. They usually have free shipping items stocked. Some of the employees are nice and others have such an uptight face but that's with all post office locations. My packages have usually arrive on time.

Honestly this is the most horrible experience my parents just had . They understand English but…read morecan't speak it well , clerk lady 11 was rude on how the address on box was suppose to be . Talking extremely loudly when they are right next to her at the counter & stating they need to speak english & she can't do her job . All she had to do was input the address which is already on box into her computer and print label , I've done this multiple times at every postal office making my trip to the postal office faster. I write the address on box because in these times mailing company's throw packages and they get rips , tears & at least I know for my security if label rips I have the written address on box. Unacceptable customer behavior , rude . There were many ways on what tone to use to communicate the appropriate way to address the box that I'm paying money to get shipped ! Embarrassing for her shows she doesn't know appropriate customer service & embarrassing for my parents who had people behind them & who did their best & had the box labeled already .!!!

So slow. I just need them to scan and take my package I'm not sure why a trip here takes more than…read more30 minutes.

Wednesday, March 4, 2026 for several hours in the afternoon the Metuchen Post Office was closed…read more Several people were outside waiting to get in. A postal truck worker drove up, went inside, came out and told everyone that he was told that the staff were on break. Several times when I go inside this post office I hear a woman telling people that she is the post master. A Jamaican staff worker named Diane keeps asking for a tip after service. Years ago it was a good post office, but not now.

The people here are so nice!! Never have a problem and everything gets delivered on time!!! Thank…read moreyou so much!!!

Was able to get my package sent off very quickly. Friendly worker, but only saw one. Not sure how…read morefast the service would be if there was a line. Clean store, organized, easy to find what you need to prepare your shipment. Large UPS store as I typically went to the smaller one in Metuchen. Parking lot can be a bit tight and cramped since there are so many other businesses, and weekends/lunch time are prime time hours.

Had to go to a UPS store to take some printouts and photo copies and also notary . UPS generally…read moredoes notary too but this location wasn't good enough .. location wise it's OK.. even though it's close to route 1 , it is on the south Edison part where it's tough to reach.. As always, they said, the notary wasn't available and we couldn't do much. They also said their color, printer and scanner was not working too... I mean, this is one of their main business and they couldn't fix their printers!! disappointing.. overall an average experience.. three stars..