On Friday night Feb 27th I walked in it must have been 7:00 Instead of saying I'm sorry we are…read moreclosed Andrew helped me with my shipping. He was very helpful and courteous.

From the owner: At Parcel & Printing Pros, we offer our expertise in services ranging from printing (from copies to…read morelarge format services), shipping (including USPS—Post Office, FedEx, UPS and DHL), packaging, Every Door Direct Mail, notary public, faxing, scanning, laminating, binding, and much more. Our team of knowledgeable professionals are dedicated to providing you with the highest quality of service and support

They are never open what is posted. They say it's because of the weather and it may be drizzling a…read morelittle. Amazing how FedEx will close but schools are open and well EVERYTHING else in the world or better, yet they are still using the COVIS excuse. Also, this location seems to forget they have a drop off box right outside their door, but your package may sit in that box for days at a time before it's taken out. Then you're tracking will say they are in possession, but it doesn't move for 2 or 3 more days. So, you're a week in with no movement and you just paid the highest rate out of UPS USPS. I'm done I closed my business account with FedEx. To be honest these past couple of months all the locations and drivers give the worst service. Taking bets on when this company folds. DON"T USE THIS LOCTION if you want your packages to be shipped. Don't bother with the Tilton rd. location they are just not friendly at all. They act your bothering them when you go in.

Very quick. Friendly staff. Even offered shipping materials for my next shipment. Easy in and out.read more

I definitely appreciate good customer service and will review both good and bad. I would like to…read moreshout out to Destiny for her wonderful service. I have been to this newer location a couple of times and have been fortunate to have Destiny assist me. The girl is calm and cool when the store is busy. She is focused and knows what she is doing. Always kind and professional and will take the time to make sure you know all of your options regarding pricing. Keep up the good work. Although I'm sure you take a lot of crap from impatient people keep doing what you're doing - I appreciate you and your customer service.

Their service was slow and terrible. Then she could not type the address correctly after three…read moretries I had to walk out with my package!

Just noting this location does not open until 11:00 am (listed on sign at front door) on Sunday…read more The open time of 10:00 am which is listed online doesn't seem accurate. I would call before going in case this location changes back or the day I stopped in was just a one time deal.

Helpful staff...meets needs of school going kidsread more

I used this UPS store many times. Today, my experience with one of your employees, Navin, was…read moreamazing. Navin was very helpful and he assisted me in a super kind and patience way. He is definitely a great asset to your company. Navin is efficient, knowledgeable and admirable. Thank you, Navin.

Please don't use this store if you have anything important to ship. First of all they try to up…read morecharge hundreds of dollars on overnight and 2nd day shipping when you can simply send it ground for a fraction of the price, arriving in about 2 days.Worst of all: they lost a very valuable package that contained a check. I wonder if it has been stolen? There are better more reliable UPS stores in the area, I suggest you avoid this one

This place needs a complete overhaul. Of the 30+ times I have gone there to drop off a package, I…read morewound up leaving because of the lines, unlike the one on Denow Road. They need a consultant to teach them systems. They need to use their employees more efficiently. Their practice of piling boxes in the front area basically creates a roadblock. Though this place is two minutes from my house, I will drive the 15 minutes to the Pennigton store, where the experience is quite different.

We had a weird sized valuable package & the owner helped us safely box it up & get the price down…read morefrom $800 to $300. Great guy.

Want to call out the outstanding service given by staff on Saturday Feb 21st. We were struggling…read morewith lot of returns and the staff patiently helped us to handle the process and guided us with lot of patience. They waited beyond closing hours to help us out. Outstanding customer care worth a mention!

Brought in an Amazon return. The return kiosk wasn't working. The owner (Mamta Patel) is never…read morefriendly but today was the last straw! Return was in a shipping box. I used these boxes for the last 20 years for shipping. First she refused the box. She stated return must be in a box. I replied it is a box. She stated it must be sealed. I said the label will seal it shut. The post office always accepts this box with label sealing it shut. Just give me the label and I'll seal it shut. Her response was: No, I will do it just this one time. Her tone and inflection was angry, defensive and demeaning. She knew she was in the wrong. It's always a hassle when we use her store. NEVER AGAIN!!!!!!

Both product and service are really good. It sometimes can get really tough to get dry ice in the…read morequantity you want, but these guys do a really good job in customizing the order. Prices are more than reasonable and delivery is available or I can just come pick up the dry ice. Would definitely recommend using their services.

Top Dry Ice is top-notch. They actually manufacture the dry ice right on the premises, so it is…read morevery fresh and always available. They were able to tell me exactly how much dry ice I would need for my walk-in freezer that broke in my restaurant based on how long it would take to repair. The prices were good and pickup of the dry ice was easy to do. Definitely would use them again in the future.