Please don't use this store if you have anything important to ship. First of all they try to up charge hundreds of dollars on overnight and 2nd day shipping when you can simply send it ground for a fraction of the price, arriving in about 2 days.Worst of all: they lost a very valuable package that contained a check. I wonder if it has been stolen? There are better more reliable UPS stores in the area, I suggest you avoid this one read more

Brought an Amazon return here. Quick service, clean store and staff were extremely friendly. Would definitely come back here for other returns or services. read more

This store makes it SO easy for Amazon returns! Walk in, never a line they scan the QR code & ship it on off. Nothing bad to say! Quick & convenient - couldn't ask for anything more! read more

I used this UPS store many times. Today, my experience with one of your employees, Navin, was amazing. Navin was very helpful and he assisted me in a super kind and patience way. He is definitely a great asset to your company. Navin is efficient, knowledgeable and admirable. Thank you, Navin. read more

I live locally and use the store regularly. They are always kind, helpful, and efficient. Before covid, they encouraged customers to help themselves to some candy. Very nice folks. No complaints at all. read more

great service!!!! worked with a younger tall gentlemen and got everything I needed in a very fast manor, no one should panic when going to this location they have it all handles read more

Went in to get something notarized. The old Onery guy came out and my husband had documents to get notarized and so did I. He already had his license out so I figured he'd just go first. The old guy said in his gruff short tone,"Who's getting notarized? I need both IDs." Of course, he did, I just figured we do it one at a time. Then he said, the document needed 2 witnesses. He said he couldn't help us. I asked what about the two employees behind the counter? He said they're busy and one's going to lunch. We picked up our papers and started to walk out. He says, "Bring your own witnesses." We've gotten things notarized at UPS (not this one) before and the employees were the witnesses. read more

I needed to package and mail my daughter a couple of jackets and miscellaneous items she needed at college. I went to the UPS store carrying the items in my hands as I did not have a box. They had a nice big bag for me to pack it in ($1.08!) which was a nice surprise (I was anticipating having to buy a box/costly packaging). Jeffrey, the UPS Store representative who helped me, folded up my daughter's jackets and suggested I enclose some candy for her (they provided!) in her package as a nice surprise. Jeffrey's attention to detail really made the difference. I met the owner of the store too - very nice man. The service I received today was top notch. My go to place to mail packages! read more

I was only there for the Notary services. Apparently places like AAA and Chase and the County shop next door won't perform certain notary services. Here they did, but they also charged for it. Just a simple deed with several signatures cost $45. I never thought you could get rich being a Notary Public, but I guess you can if you work or UPS. read more

The UPS Store - Shipping Centers Near Me - Hamilton Square, New Jersey

I don't have much to compare this place to except the old school Post offices. And this business was much quicker and easier to deal with, with none of that holier and more bored than thou attitude that postal employees are know for. I'd go back to mail boxes and stuff. read more

I go to this Store often and have always found them to be very helpful. The older gentleman is extremely knowledgeable and professional.

These people are so cheap. They wouldn't print my amazon label to help. They make you pay an astronomical amount to use their computer and print yourself the label .. greed at its best . read more

Is it possible to give ZERO star? Anyway, I'm not really sure if this is the office or the one in Hamilton, but every time I search for UPS Hamilton on Google, this Trenton address turns up. So, UPS lost a package and a guy named Ken (609 584 7013) keeps insisting that I "missed" the package, would not offer any assistance, but just called to say that it was me responsible for it getting lost. He was so rude. No apologies whatsoever. read more

As a collector of higher end collectibles this store made my day. I was going away for six days and was going to miss a package delivery I was really looking forward to. I decided to have it held at this location because it was so close tom my house and the fact that it's right behind a chase bank made it even more desirable. I used the ups online app to redirect it to this store. My trip was 6 days the app said it would be held for 7 which meant I would be able to pick it up the day after I got home. A lost wallet meant the day after I got home my day was dmv and replacement bank cards. I ended up getting held up at work when all I wanted to do was grab my check. By the time I got back on the road the bank had closed and it was 6:30 and the ups store was closing at that very minute. This made me panicked because I didn't want my package to be sent back. I called and was delighted when a young woman answered the phone and assured me my package was there and would be held till the next day. The next saw me at work for an 11 hour shift when I was expecting a regular 8. Again by the time I left it was 6:30 and I called panicked again. Jeffrey answered the phone. He asked my name went to look for my package and assured me once again it was still there. He then took it one step further. He told me he would put a note on the box to hold the package until Saturday. I was able to pick it up 1st thing the next morning and it was actually Jeffrey who was working. It may not sound like much but simply holding my package a few more days than they are obligated to means so much. I can't imagine the hassle I would have had to go through to get it shipped to me again and the cost would have been around $20. That would have had me bummed and angry instead I'm super happy. When you are waiting to add a new piece to your collection the anticipation can be palpable and anything that delays or hinders that arrival can be really annoying and put a cramp in your whole day or week. On the other hand this has made confident that in the future I can have all my packages delivered to this store so I never have to worry about missing one again. At least I can save myself some anxiety. Thanks again Jeff read more

I recently visited this location to return an item to Amazon. Never having done it before, I found the woman at the counter to be very helpful. She helped me find the QR code that Amazon had included in my email on my cell and I didn't even have to print out a return shipping label. The transaction was quick and easy!! Thanks!! read more

This place is a RIPOFF stay away I went to mail an overnite box 6x4 weighing less than 6oz this disinterested teen asked when did I want delivered next day when 8:00 or 10:30 in am I asked price $110 or $ 80 I thought it was a joke it wasn't went to post office $31 watch out for this place read more

I have used this location to ship packages many times. I never had a problem using them shipping my packages which I had boxed myself. Great location to my home. read more

I returned an item to a seller through this store. After several weeks the seller said that they did not receive the item. I lost my receipt so I called the UPS store and someone looked the return up and gave me the details of the delivery immediately. I then emailed the seller back with the details that were given to me by UPS. The seller then apparently found the returned item and posted my credit to my credit card by the end of the day. UPS called the next day to follow up to see if I had all the information I needed. read more

Brought in routers and cable boxes, already packaged, to be returned to Xfinity for an elderly relative. (UPS has a deal with them to return equipment free of charge.) Owner makes me unpack them and then hands me a duster and says "You need to clean those, we have to handle them too you know!" I guess a little dust was beyond his capabilities to handle. Newsflash: You're in the packing and shipping business, you're gonna get a little dirty from time to time! You've got surly counter help, absurd prices, and there is a constant upsell on your overpriced goods. You really can't afford to be rude and entitled too. You aren't the only game in town, you know. read more

Went there today and had an aggravating experience. I wanted to send a package but teenager at the counter had to consult with the boss in the back, then the boss comes out and says I could not send my item in the box I provided. I had to purchase one of their bubble wrap packages. I left and went to another UPS Store who had no objection to my box. Don't go to this place, go to the one on Route 130 at Klockner Road! read more

buyer beware, this is a franchises of ups use the postal service, they deliver broken items and then don't stand behind their service...customer service is trouble's is not knowledgeable... save yourself a lot of phone calls without result....use postal service cheep er and more reliable read more