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    US Post Office

    4.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - US Post Office

    US Post Office

    US Post Office

    (6 reviews)

    About a year ago I submitted a 3 week hold mail request. The mail was redelivered a week early-…read moreleft on my porch with the hold mail slip with the correct resume mail date right on the top of the pile. Luckily, a neighbor noticed the pile and retrieved it before it got soaked. I recently had my mail held for two weeks. When service had resumed but I had only received 4 pieces of mail I went to the post office to pick up the rest. The female clerk on the desk on 2/27 handed me a loose pile of mail. When I started to go through it I realized that I had at least 25 pieces of mail belonging to 3 different Portsmouth residents who lived at different addresses- credit card and bank statements, letters from health insurers, etc. In the middle of this pile I found a hold mail slip for one of these residents who was not due to return for another 2 weeks! If my two experiences with this post office are an example of how their operations are being run, it appears that some significant changes need to be made.

    I come to this local USPS often and I can't say enough good things about the staff. Heather is…read moreabsolutely amazing - I recently had an issue and she went above and beyond to help me resolve it. Her patience, professionalism and kindness truly stood out. Everyone here is great and consistently pleasant, even when things are out of their control (because... government). Dealing with the public all day is not easy, but this team handles it with grace and a positive attitude. Thank you for being such an awesome place in town for those of us who actually enjoy going inside and interacting with real humans, even for the small stuff. It really does make a difference!

    Staples - My receipt, although I don't see an employee number or name anywhere on the receipt.

    Staples

    (15 reviews)

    When I need computer or office supplies in a hurry, I am always grateful that Staples is close by…read more They are almost always in stock of whatever it is I am looking for and frequently have some very good sales that are competitive with many online prices. Their staff is always friendly and helpful, not to mention that they always seem to know where everything is in the store. They also are a drop point for UPS, which has come in handy countless times!

    "Not good" is putting it mildly! This was the WORST most mismanaged staples I've ever been in. I…read morestood in line for over an hour waiting to simply drop off 3 ups Amazon returns, (which as a side note this is supposed to be a more convenient method for Amazon returns) & the ONE worker they had behind the counter was a woman who was taking that current time (a very busy time) to rip into & remove everyone's items separately from the boxes the customers had the items pre packaged inside of, & she than bagged the items in a plastic bag versus the boxes they were already originally inside of & than she would place the items in these new sealed bags inside of these larger boxes behind the counter, creating double the work for herself, & she would keep scanning a barcode on the side of the big box for each item that went inside of it. When I did finally get to the front of this ridiculously long line that moved in very slow motion I asked her why she was doing this & she told me "if the items are inside of a bag versus a box it saves room inside the larger boxes". Which I can appreciate & understand the logic behind this, however what I should have asked was why she was choosing to do this right than & there versus ohhhhh idk, maybe when it's not the busiest time of the day?!? I couldn't understand why there was no one in charge to tell her what she was currently doing was creating more work for herself, but more importantly was creating an unnecessary delay for every single person that stood on that line! I mean if your so set on saving space just scan the packages as their coming in, inside of the boxes customers have already packaged them inside of, put them aside, give the customer their receipt, & tear into these boxes & re-bag everything in plastic bags when the line isn't going out the door & THAN place them in of the bigger boxes all going to Amazon to save space & also to save customers time & aggravation.

    US Post Office - postoffices - Updated May 2026

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