Shipping son's car from central MA to Milwaukee. Had signed with another company for less $ just…read moreprior; waited like 2+ weeks, they were never able to secure a trucker. Signed with these guys, a trucker was booked, car was safely in Milwaukee, all within 5-days book to delivery. Habib was super responsive, answered all my questions just about immediately.
If I have one critique, it would be with the trucking company itself, and not Fisher. They were good guys, got the job done--just that, I opted to pay upfront, at pick-up, instead of COD (my son is a college student in downtown Milwaukee, didn't feel like having him hanging out on the streets with $850 bucks) I was going to pay cash--but trucker said he was unable to give me written receipt. What?? Hell, you buy a 6-pack of beer, you get a receipt! He said they don't deal with paper--couldn't give me anything--and it's all done on phone app. So, at the last minute I ended up getting a cashiers check ($850). After pick-up, which went smoothly and on time, I signed the phone app, entered my email address (no I didn't enter incorrect address) but don't get the email/receipt. The next day I emailed Habib @ Fisher and he immediately responded, as did the trucker, and got the email with Bill of Lading to me. When I looked at it though--still no receipt. No record that any $ changed hands. I really didn't get the impression anyone was trying to rip me off or anything, I just thought it was an odd business practice that the trucker was even unable to scratch out on a napkin or something that payment was received in full.
Anyway, if Habib at Fisher had not been so responsive and immediately acknowledged all was good, I "may" have gotten a bit pissed. In the end, all turned out great and I would for sure use these guys again.